Intake Services Representative - Home Care jobs in Virginia
Intake Services Representative - Home Care coordinates and facilitates the intake process for home care patients. Provides information about home care services, eligibility criteria, and policies to patients and families. Being an Intake Services Representative - Home Care utilizes health record management and other software to process the flow of documentation required to schedule and deliver services to patients. Responds to questions and resolves issues to ensure customer satisfaction. Additionally, Intake Services Representative - Home Care requires a high school diploma or equivalent. Typically reports to a manager or head of a unit/department. The Intake Services Representative - Home Care works under moderate supervision. Gaining or has attained full proficiency in a specific area of discipline. To be an Intake Services Representative - Home Care typically requires 1-3 years of related experience. (Copyright 2024 Salary.com)
Recently Added Intake Services Representative - Home Care jobs
INTAKE COORDINATOR - HOSPICE
- AT Home Care & Hospice
-
Mechanicsville, VA
FULL_TIME
-
Our Company:AT Home Care & HospiceOverview:Our Hospice Intake Coordinators are the heart of our organization who support patients by maintaining a seamless transition of the patient intake process from initial referral contact to admission. Take this chance to make a meaningful impact with your career today!
Our comprehensive benefits include:- Medical and dental benefits
- Short- and long-term disability
- Life insurance
- Paid time off
- 401(k) program
- Flexible Spending Account (FSA)
- Employee Assistance Program (EAP)
- Vendor discounts
- Coordinates all aspects of the patient intake process including establishing and maintaining positive relationships with customers and referral sources
- Completes the intake process from initial referral contact to hospice admission
- Ensures seamless transition of patients to hospice by providing direct oversight of patient education and preparation for home care, plan of care initiation, and coordination of care with multiple service providers
- Utilizes clinical knowledge to triage incoming referrals to determine necessity of timely initiation of care to include need for same day admissions
- Communicates directly with patients and families to ensure acceptance of services, responding to customer requests and concerns, and coordinating the insurance verification and authorization processes
- May be called upon to resolve complex customer service issues or requests from patients, physicians, family members, or referral sources
- Documents pertinent information regarding the patient’s demographics, medical condition, medications and treatments, and service being requested
- Consults with physicians, nurses, discharge planners, and other health care professionals to facilitate a safe and smooth transition to hospice by coordinating services and equipment needs for clients prior to their admission
- Uses clinical knowledge and knowledge of hospice criteria to anticipate patient needs and/or needs for orders for care
- Effectively communicates hospice criteria to referral sources and serve as a resource for hospice criteria and alternatives to internal and external customers
- Ensures face-to-face has been arranged if needed
- Ensures compliance with all state and federal referral and intake regulatory requirements.
- Reports problems of a clinical nature to the Director of Clinical Operations or Clinical Supervisor as appropriate
- Establishes and maintains positive working relationships with current and potential referral sources
- Initiates initial and ongoing insurance authorization
- Explains the Company’s policies, procedures, and programs to referral sources, patients and families
- Follows through on requests for marketing information
- Builds and monitors community and customer perceptions of the Company as a high quality provider of services
- Provides leadership in strategic planning including identifying opportunities for additional or improved services to meet unmet customer needs
- Maintains comprehensive working knowledge of the Company’s contractual relationships and ensure that patients are admitted according to contract provisions
- Maintains comprehensive working knowledge of community resources and assist referral sources in accessing community resources should services not be provided by the Company
- Registered Nurse or Licensed Practical Nurse, with current and unencumbered appropriate state licensure
- At least two years of healthcare experience preferably in hospice operations
- Demonstrates a working knowledge of insurance reimbursement guidelines
- 1 Day Ago
Hospice Coordinator/Intake
- Caregivers Home Health Services
-
Vienna, VA
FULL_TIME
- Hospice Admission/Intake Coordinator Provides outstanding customer service and satisfaction ensuring all callers feel welcome. Join our family at Caregivers Home Health Services! **Responsible for man...
- 1 Day Ago
Home Care Nurse (RN)
- VIRGINIA HOME CARE SERVICES INC
-
Vienna, VA
FULL_TIME
- Home Care Nurse Responsibilities:Traveling to patients’ homes and managing their care plans according to physicians’ instructions.Testing for muscle weakness, bedsores, and any signs of infection.List...
- 21 Days Ago
Registered Nurse (RN) for Home Care Agency PRN
- Steadfast Home Care Services
-
Fairfax, VA
OTHER,CONTRACTOR
- Job Summary:We are seeking a compassionate and dedicated Registered Nurse to join our Home Care team on a PRN basis. Your primary responsibility will be to assess patients' in-home care needs, contrib...
- 15 Days Ago
LPN Intake Coordinator Home Care
- Sentara
-
Chesapeake, VA
FULL_TIME
- The LPN Intake Coordinator flexi position will cover weekend and holiday shifts. The weekends are typically 9-6 both Saturday and Sunday.LPN Intake Coordinator evaluating and processing referrals by r...
- 4 Days Ago
Home Health Patient Intake Coordinator
- Horizons Healthcare Services
-
Fairfax, VA
FULL_TIME
- Horizons Healthcare Services is looking for a Patient Intake and CoordinatorJOB DESCRIPTION Accurately Input data on a computer system Frequently monitors the status of incoming referrals Coordinates ...
- 1 Month Ago
Intake Services Representative - Home Care jobs at Popular Companies
Customer Service Rep
- LoanMax Title Loans
-
El Dorado, KS
- LoanMax Title Loans Job Description: Our Customer Service Representatives are responsible for assisting potential borrow...
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Customer Service Rep
- Community Choice Financial Family of Brands
-
Kansas City, MO
- Overview: As a Customer Service Representative (“CSR”), you will use your love for business, people, and the community c...
- 4/24/2024 12:00:00 AM
Customer Service Rep
- LoanMax Title Loans
-
Concord, NH
- LoanMax Title Loans Job Description: Our Customer Service Representatives are responsible for assisting potential borrow...
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Customer Service Rep
- LoanMax Title Loans
-
Salem, NH
- LoanMax Title Loans Job Description: Our Customer Service Representatives are responsible for assisting potential borrow...
- 4/24/2024 12:00:00 AM
Customer Service Rep
- Pop-A-Shot
-
Peoria, IL
- Customer Service Rep Description **2022 Customer Service Representative Job Description & Goals** **Job Description:** T...
- 4/21/2024 12:00:00 AM
Customer Service Rep 2
- Clean Harbors
-
Norwell, MA
- Clean Harbors is looking for a Customer Service Representative to join their safety conscious team! The Customer Service...
- 3/20/2024 12:00:00 AM
Customer Service Rep 2
- Clean Harbors
-
Norwell, MA
- Clean Harbors is looking for a Customer Service Representative to join their safety conscious team! The Customer Service...
- 3/15/2024 12:00:00 AM
Customer Service Rep 2
- Clean Harbors
-
Norwell, MA
- Clean Harbors is looking for a Customer Service Representative to join their safety conscious team! The Customer Service...
- 3/15/2024 12:00:00 AM
About Virginia
Virginia (/vərˈdʒɪniə/ (listen)), officially the Commonwealth of Virginia, is a state in the Southeastern and Mid-Atlantic regions of the United States located between the Atlantic Coast and the Appalachian Mountains. Virginia is nicknamed the "Old Dominion" due to its status as the first English colonial possession established in mainland North America and "Mother of Presidents" because eight U.S. presidents were born there, more than any other state. The geography and climate of the Commonwealth are shaped by the Blue Ridge Mountains and the Chesapeake Bay, which provide habitat for much of ...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Intake Services Representative - Home Care jobs
$40,552 to $57,038
Most Popular Cities in Virginia for Intake Services Representative - Home Care Jobs
What does an Intake Services Representative - Home Care do?
Intake Services Representative - Home Care in Vineland, NJ
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January 30, 2020