Intake Services Representative - Home Care jobs in Sun City, AZ

Intake Services Representative - Home Care coordinates and facilitates the intake process for home care patients. Provides information about home care services, eligibility criteria, and policies to patients and families. Being an Intake Services Representative - Home Care utilizes health record management and other software to process the flow of documentation required to schedule and deliver services to patients. Responds to questions and resolves issues to ensure customer satisfaction. Additionally, Intake Services Representative - Home Care requires a high school diploma or equivalent. Typically reports to a manager or head of a unit/department. The Intake Services Representative - Home Care works under moderate supervision. Gaining or has attained full proficiency in a specific area of discipline. To be an Intake Services Representative - Home Care typically requires 1-3 years of related experience. (Copyright 2024 Salary.com)

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Intake Specialist
  • Vital Care Infusion Services
  • Phoenix, AZ FULL_TIME
  • Job Summary:
     
    Job Summary:
     
    Perform duties to process referrals, focusing on accuracy, timeliness, and adherence to processes to reduce denial rate, DSO, and bad debt. Recognize additional revenue opportunities and improve collection rates while working within standard or accepted practice limits. Credentialing/re-credentialing and Contract applications.
     
    Duties/Responsibilities:
    • Review patient files for completeness and accuracy, identify and audit claims, ensure all revenue opportunities are included, and complete and submit primary and secondary billing to payers for reimbursement via paper bills and clearinghouse submittals.
    • Communicate effectively with franchise partners and other VCI departments regarding the status of order intake.
    • Document case activity, communications, and correspondence in the computer system to ensure completeness and accuracy of account activity and actions taken to resolve outstanding claims issues. Schedule follow-ups in required intervals.
    • Investigate and verify benefits for pharmacy and medical third-party claims.
    • Obtain prior authorizations; initiate requests, follow up to provide the additional required information, track progress, expedite responses from insurance carriers and other payers, and
    • maintain contact with customers to keep them continuously informed.
    • Track, report, and escalate service issues arising from requests for authorizations or other issues that delay service to ensure patient access and to avoid delays that may interrupt therapy.
    • Communicate financial obligation information with patients so that they clearly understand all therapy costs before starting service.
    • Contribute medical billing expertise to the design of training and knowledge transfer programs, materials, policies, and procedures to improve the efficiency and effectiveness of the RCM team. Assist with processing online adjudication of collection issues and nurse billing as assigned.
    • Perform other related duties as assigned.
     
    Required Skills/Abilities:
    • Excellent communication skills: listening, speaking, understanding, and writing English while influencing patients, caregivers, and payer representatives, answering questions, and advancing reimbursement and collection efforts.
    • Proven understanding of processes, systems, and techniques to ensure successful billing and collection working with all payer types.
    • Proven ability to identify gaps and problems from a documentation review, determine lasting solutions, make effective decisions, and take necessary corrective action.
    • Strong organizational skills with the ability to track and maintain clear, complete records of activities, cases, and related documentation.
    • Proven knowledge and skill in utilizing MS Office suite of software and pharmacy applications.
    Education and Experience:
    • High School Diploma or equivalent and additional specialized training in intake, pharmacy/medical billing, and/or collections.
    • Two years’ Intake, Medical Billing, and/or Collections experience required.
    • Two years of home infusion therapy is required.
    • Coding Course Certification is highly preferred.

  • 1 Month Ago

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Intake Coordinator
  • VANURA HOME HEALTH SERVICES
  • Sun, AZ FULL_TIME
  • We are seeking a dedicated intake coordinator to join the Vanura family. You will be responsible for greeting incoming patients, recording their personal details, gathering medical histories, and obta...
  • 1 Month Ago

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Care Manager for Home Care Agency
  • HomeWell Care Services
  • Phoenix, AZ FULL_TIME
  • Benefits: Competitive salary Flexible schedule Training & development IMMEDIATE NEED FOR A GREAT CARE MANAGER TO HELP A GROWING HOME CARE AGENCY HomeWell isn't your typical home health agency. We're r...
  • 24 Days Ago

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Care Manager for Home Care Agency
  • HomeWell Care Services AZ236
  • Phoenix, AZ FULL_TIME
  • Benefits: Competitive salary Flexible schedule Training & development IMMEDIATE NEED FOR A GREAT CARE MANAGER TO HELP A GROWING HOME CARE AGENCY HomeWell isn't your typical home health agency. We're r...
  • 24 Days Ago

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Care Manager for Home Care Agency
  • HomeWell Care Services
  • Glendale, AZ FULL_TIME
  • Benefits: Company parties Competitive salary Flexible schedule Opportunity for advancement Paid time off Training & development IMMEDIATE NEED FOR GREAT CAREGIVERS WHO WANT TO STEP INTO A COORDINATOR ...
  • 28 Days Ago

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Care Manager for Home Care Agency
  • HomeWell Care Services AZ236
  • Glendale, AZ FULL_TIME
  • Benefits: Company parties Competitive salary Flexible schedule Opportunity for advancement Paid time off Training & development IMMEDIATE NEED FOR GREAT CAREGIVERS WHO WANT TO STEP INTO A COORDINATOR ...
  • 28 Days Ago

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0 Intake Services Representative - Home Care jobs found in Sun City, AZ area

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Customer Service Rep
  • Quick Response Garage Door Service
  • Phoenix, AZ
  • Job Description Job Description Full time position. Must be computer efficient and able to multi task. Available Saturda...
  • 4/24/2024 12:00:00 AM

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Customer Service Rep
  • Arizona Tile, LLC
  • Tempe, AZ
  • **Customer Service Rep** **Job Description** Assist retail customers and contractors, both in person and over the phone,...
  • 4/24/2024 12:00:00 AM

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Customer Service Rep
  • Transdev North America
  • Gilbert, AZ
  • Customer Service Rep Gilbert , Arizona **Overview** Transdev is immediately hiring for call center rep's in Gilbert, AZ!...
  • 4/24/2024 12:00:00 AM

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Customer Service Rep
  • Arizona Tile, LLC.
  • Scottsdale, AZ
  • Job Description Job Description Arizona Tile, the premier importer of natural stone and ceramic tile, with 28 branches i...
  • 4/22/2024 12:00:00 AM

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Pharmacy Service Rep
  • Soleo Health, Inc.
  • Tempe, AZ
  • Job Type Full-time Description Soleo Health is seeking a Full-time, in office Pharmacy Service Representative to support...
  • 4/22/2024 12:00:00 AM

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Customer Service Rep
  • Abacus Service Corporation
  • Phoenix, AZ
  • JOB ID: 1056 (Open Positions - 6 ) Company Name Lincare Holdings Inc. Experience 0 - 99 Years Weekly Paid Travel No Job ...
  • 4/22/2024 12:00:00 AM

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Customer Service Rep
  • Arizona Tile, LLC.
  • Tempe, AZ
  • Job Description Job Description Arizona Tile, the premier importer of natural stone and ceramic tile in 10 Western state...
  • 4/20/2024 12:00:00 AM

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Customer Service Representative
  • Community Choice Financial Family of Brands
  • Tempe, AZ
  • Overview: As a Customer Service Representative, you will play an essential part in ensuring that our loyal and new custo...
  • 2/15/2024 12:00:00 AM

Sun City is a census-designated place and unincorporated community in Maricopa County, Arizona, United States, that is within the Phoenix metropolitan area. The population was 37,499 according to the 2010 census. Its adjoining sister city is Sun City West. Both cities are retirement communities popular with snowbirds. Sun City is located at 33°35′31″N 112°16′19″W / 33.59194°N 112.27194°W / 33.59194; -112.27194 (33.597439, −112.272052). According to the United States Census Bureau, the CDP has a total area of 14.6 square miles (38 km2), of which 14.5 square miles (38 km2) is land and 0.1 squ...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Intake Services Representative - Home Care jobs
$39,784 to $55,958
Sun City, Arizona area prices
were up 2.2% from a year ago

Intake Services Representative - Home Care in Vineland, NJ
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January 30, 2020