Intake Services Representative - Home Care jobs in Richmond, VA
Intake Services Representative - Home Care coordinates and facilitates the intake process for home care patients. Provides information about home care services, eligibility criteria, and policies to patients and families. Being an Intake Services Representative - Home Care utilizes health record management and other software to process the flow of documentation required to schedule and deliver services to patients. Responds to questions and resolves issues to ensure customer satisfaction. Additionally, Intake Services Representative - Home Care requires a high school diploma or equivalent. Typically reports to a manager or head of a unit/department. The Intake Services Representative - Home Care works under moderate supervision. Gaining or has attained full proficiency in a specific area of discipline. To be an Intake Services Representative - Home Care typically requires 1-3 years of related experience. (Copyright 2024 Salary.com)
Recently Added Intake Services Representative - Home Care jobs
INTAKE COORDINATOR - HOSPICE
- AT Home Care & Hospice
-
Mechanicsville, VA
FULL_TIME
-
Our Company:AT Home Care & HospiceOverview:Our Hospice Intake Coordinators are the heart of our organization who support patients by maintaining a seamless transition of the patient intake process from initial referral contact to admission. Take this chance to make a meaningful impact with your career today!
Our comprehensive benefits include:- Medical and dental benefits
- Short- and long-term disability
- Life insurance
- Paid time off
- 401(k) program
- Flexible Spending Account (FSA)
- Employee Assistance Program (EAP)
- Vendor discounts
- Coordinates all aspects of the patient intake process including establishing and maintaining positive relationships with customers and referral sources
- Completes the intake process from initial referral contact to hospice admission
- Ensures seamless transition of patients to hospice by providing direct oversight of patient education and preparation for home care, plan of care initiation, and coordination of care with multiple service providers
- Utilizes clinical knowledge to triage incoming referrals to determine necessity of timely initiation of care to include need for same day admissions
- Communicates directly with patients and families to ensure acceptance of services, responding to customer requests and concerns, and coordinating the insurance verification and authorization processes
- May be called upon to resolve complex customer service issues or requests from patients, physicians, family members, or referral sources
- Documents pertinent information regarding the patient’s demographics, medical condition, medications and treatments, and service being requested
- Consults with physicians, nurses, discharge planners, and other health care professionals to facilitate a safe and smooth transition to hospice by coordinating services and equipment needs for clients prior to their admission
- Uses clinical knowledge and knowledge of hospice criteria to anticipate patient needs and/or needs for orders for care
- Effectively communicates hospice criteria to referral sources and serve as a resource for hospice criteria and alternatives to internal and external customers
- Ensures face-to-face has been arranged if needed
- Ensures compliance with all state and federal referral and intake regulatory requirements.
- Reports problems of a clinical nature to the Director of Clinical Operations or Clinical Supervisor as appropriate
- Establishes and maintains positive working relationships with current and potential referral sources
- Initiates initial and ongoing insurance authorization
- Explains the Company’s policies, procedures, and programs to referral sources, patients and families
- Follows through on requests for marketing information
- Builds and monitors community and customer perceptions of the Company as a high quality provider of services
- Provides leadership in strategic planning including identifying opportunities for additional or improved services to meet unmet customer needs
- Maintains comprehensive working knowledge of the Company’s contractual relationships and ensure that patients are admitted according to contract provisions
- Maintains comprehensive working knowledge of community resources and assist referral sources in accessing community resources should services not be provided by the Company
- Registered Nurse or Licensed Practical Nurse, with current and unencumbered appropriate state licensure
- At least two years of healthcare experience preferably in hospice operations
- Demonstrates a working knowledge of insurance reimbursement guidelines
- 1 Day Ago
LPN In-Home Care for Adult Client
- American Critical Care Services
-
Bon Air, VA
FULL_TIME
- American Critical Care Services has opportunities for several Full-Time LPNs who desire to be part of an exceptional team caring for a lovely client and her family in Eastern Henrico, VA.Ideal candida...
- 3 Days Ago
Home Services Sales Representative
- Josh Sherrill Insurance Agency
-
Richmond, VA
FULL_TIME
- We are looking for a competitive, sales-driven, and highly-motivated field sales representative to join our team. You'll be responsible for developing and implementing your own initiatives and aggress...
- 8 Days Ago
Home Services Sales Representative
- PARAMOUNT BUILDERS, INC
-
Richmond, VA
FULL_TIME,CONTRACTOR
- Are you tired of working the same leads over and over? Tired of making less than you are worth? Tired of driving 100 miles to an appointment? If you like to have fun and need to make upwards of $100,0...
- 25 Days Ago
Intake coordinator
- BrightSpring Health Services
-
Mechanicsville, VA
FULL_TIME
- Overview Our Hospice Intake Coordinators are the heart of our organization who support patients by maintaining a seamless transition of the patient intake process from initial referral contact to admi...
- 1 Day Ago
Home Health Care Aide
- Joyful Home Care
-
Chesterfield, VA
TEMPORARY,PART_TIME,OTHER,FULL_TIME
- ```Job Summary:```We are seeking compassionate and dedicated Home Health Aides to join our team. As a Home Health Aide, you will provide essential care and support to individuals in their homes. Your ...
- 1 Month Ago
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0 Intake Services Representative - Home Care jobs found in Richmond, VA area
Player Services Rep - PT
- Colonial Downs + Rosie's Gaming Emporium
-
Richmond, VA
- Position Summary: Performs all transactions presented. Serves as guest contact and key data entry clerk for Players Card...
- 4/26/2024 12:00:00 AM
Service Representative
- DuBois Chemicals, Inc.
-
Richmond, VA
- **Service Representative** Richmond, VA, USA Req #818 Wednesday, January 19, 2022 For nearly 100 years, DuBois has deliv...
- 4/26/2024 12:00:00 AM
Customer Service Representative - Work From Home>
- Healthon
-
Glen Allen, VA
- [Customer Support / Fully Remote] - Anywhere in U.S. / Up to $25 per hour / Both PT & FT Available - As a Customer Servi...
- 4/24/2024 12:00:00 AM
Flexible and Remote- Client Service Rep
- Global Elite
-
Richmond, VA
- Are you ready to break free from the conventional 9-to-5 and design a life that truly reflects your ambitions? Here's yo...
- 4/22/2024 12:00:00 AM
Route Sales and Service Representative
- Heritage-Crystal Clean, LLC
-
Rockville, VA
- Heritage-Crystal Clean (HCC) is a publicly traded company that continues to be a leader in the environmental services in...
- 4/22/2024 12:00:00 AM
Customer Service Representative
- zobility
-
Richmond, VA
- Responsibilities: Working as a part of the Customer Account Management team candidates will assist the company's residen...
- 4/22/2024 12:00:00 AM
Sales and Service Rep (Hourly)
- Clean Harbors
-
Chester, VA
- Safety-Kleen in Chester, VA is looking for a Route Sales and Service Driver (Sales and Service Representative) to operat...
- 4/17/2024 12:00:00 AM
Route Sales and Service Representative
- Heritage-Crystal Clean, Inc.
-
Rockville, VA
- Heritage-Crystal Clean (HCC) is a publicly traded company that continues to be a leader in the environmental services in...
- 11/22/2023 12:00:00 AM
About Richmond, Virginia
Richmond (/ˈrɪtʃmənd/) is the capital of the Commonwealth of Virginia in the United States. It is the center of the Richmond Metropolitan Statistical Area (MSA) and the Greater Richmond Region. Richmond was incorporated in 1742 and has been an independent city since 1871.
As of the 2010 census, the city's population was 204,214; in 2016, the population was estimated to be 223,170, making Richmond the fourth-most populous city in Virginia. The Richmond Metropolitan Area has a population of 1,260,029, the third-most populous metro in the state.
Richmond is located at the fall line of the James R...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Intake Services Representative - Home Care jobs
$39,339 to $55,332
Richmond, Virginia area prices
were up 1.2% from a year ago
were up 1.2% from a year ago
What does an Intake Services Representative - Home Care do?
Intake Services Representative - Home Care in Vineland, NJ
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January 30, 2020