Intake Services Representative - Home Care jobs in Phoenix, AZ

Intake Services Representative - Home Care coordinates and facilitates the intake process for home care patients. Provides information about home care services, eligibility criteria, and policies to patients and families. Being an Intake Services Representative - Home Care utilizes health record management and other software to process the flow of documentation required to schedule and deliver services to patients. Responds to questions and resolves issues to ensure customer satisfaction. Additionally, Intake Services Representative - Home Care requires a high school diploma or equivalent. Typically reports to a manager or head of a unit/department. The Intake Services Representative - Home Care works under moderate supervision. Gaining or has attained full proficiency in a specific area of discipline. To be an Intake Services Representative - Home Care typically requires 1-3 years of related experience. (Copyright 2024 Salary.com)

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Intake Specialist
  • Vital Care Infusion Services
  • Phoenix, AZ FULL_TIME
  • Job Summary:
     
    Job Summary:
     
    Perform duties to process referrals, focusing on accuracy, timeliness, and adherence to processes to reduce denial rate, DSO, and bad debt. Recognize additional revenue opportunities and improve collection rates while working within standard or accepted practice limits. Credentialing/re-credentialing and Contract applications.
     
    Duties/Responsibilities:
    • Review patient files for completeness and accuracy, identify and audit claims, ensure all revenue opportunities are included, and complete and submit primary and secondary billing to payers for reimbursement via paper bills and clearinghouse submittals.
    • Communicate effectively with franchise partners and other VCI departments regarding the status of order intake.
    • Document case activity, communications, and correspondence in the computer system to ensure completeness and accuracy of account activity and actions taken to resolve outstanding claims issues. Schedule follow-ups in required intervals.
    • Investigate and verify benefits for pharmacy and medical third-party claims.
    • Obtain prior authorizations; initiate requests, follow up to provide the additional required information, track progress, expedite responses from insurance carriers and other payers, and
    • maintain contact with customers to keep them continuously informed.
    • Track, report, and escalate service issues arising from requests for authorizations or other issues that delay service to ensure patient access and to avoid delays that may interrupt therapy.
    • Communicate financial obligation information with patients so that they clearly understand all therapy costs before starting service.
    • Contribute medical billing expertise to the design of training and knowledge transfer programs, materials, policies, and procedures to improve the efficiency and effectiveness of the RCM team. Assist with processing online adjudication of collection issues and nurse billing as assigned.
    • Perform other related duties as assigned.
     
    Required Skills/Abilities:
    • Excellent communication skills: listening, speaking, understanding, and writing English while influencing patients, caregivers, and payer representatives, answering questions, and advancing reimbursement and collection efforts.
    • Proven understanding of processes, systems, and techniques to ensure successful billing and collection working with all payer types.
    • Proven ability to identify gaps and problems from a documentation review, determine lasting solutions, make effective decisions, and take necessary corrective action.
    • Strong organizational skills with the ability to track and maintain clear, complete records of activities, cases, and related documentation.
    • Proven knowledge and skill in utilizing MS Office suite of software and pharmacy applications.
    Education and Experience:
    • High School Diploma or equivalent and additional specialized training in intake, pharmacy/medical billing, and/or collections.
    • Two years’ Intake, Medical Billing, and/or Collections experience required.
    • Two years of home infusion therapy is required.
    • Coding Course Certification is highly preferred.

  • 23 Days Ago

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Intake Coordinator
  • VANURA HOME HEALTH SERVICES
  • Sun, AZ FULL_TIME
  • We are seeking a dedicated intake coordinator to join the Vanura family. You will be responsible for greeting incoming patients, recording their personal details, gathering medical histories, and obta...
  • 13 Days Ago

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Customer Care Representative - Home Based
  • GC Services LP
  • Phoenix, AZ FULL_TIME
  • Overview Who we are: At Intelogix, we know that with the right support, people and clients have the power to progress in incredible ways. For over 65 years, Intelogix has been trusted by a diverse por...
  • 24 Days Ago

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Care Manager for Home Care Agency
  • HomeWell Care Services
  • Glendale, AZ FULL_TIME
  • Benefits: Company parties Competitive salary Flexible schedule Opportunity for advancement Paid time off Training & development IMMEDIATE NEED FOR GREAT CAREGIVERS WHO WANT TO STEP INTO A COORDINATOR ...
  • 2 Days Ago

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Care Manager for Home Care Agency
  • HomeWell Care Services AZ236
  • Glendale, AZ FULL_TIME
  • Benefits: Company parties Competitive salary Flexible schedule Opportunity for advancement Paid time off Training & development IMMEDIATE NEED FOR GREAT CAREGIVERS WHO WANT TO STEP INTO A COORDINATOR ...
  • 2 Days Ago

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Home Improvement Sales Representative
  • Quality Mobile Home Services
  • Phoenix, AZ FULL_TIME
  • Quality Mobile Home Services in Phoenix, AZ is looking to hire a full-time Home Improvement Sales Representative to provide great customer service while offering home improvement solutions and closing...
  • Just Posted

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0 Intake Services Representative - Home Care jobs found in Phoenix, AZ area

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Customer Service Rep
  • Arizona Tile, LLC.
  • Scottsdale, AZ
  • Job Description Job Description Arizona Tile, the premier importer of natural stone and ceramic tile, with 28 branches i...
  • 3/28/2024 12:00:00 AM

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Customer Service Rep Dental
  • JB Dental Lab
  • Tempe, AZ
  • Job Description Job Description We are currently looking for a Customer Service Representative in a fast paced environme...
  • 3/28/2024 12:00:00 AM

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Customer Service Rep
  • Pristine Auction
  • Phoenix, AZ
  • **Customer Service Rep** Customer Service Phoenix, Arizona Department **Customer Service** Minimum Experience **Mid-leve...
  • 3/27/2024 12:00:00 AM

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Customer Service Rep
  • HomeServe USA Corp.
  • Sun City, AZ
  • ** Customer Service Rep** **Job Category****:** Canyon State **Requisition Number****:** CUSTO004896 Showing 1 location ...
  • 3/27/2024 12:00:00 AM

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Customer Service Rep
  • Dental Medical Careers, Inc.
  • Scottsdale, AZ
  • We are seeking a Customer Service Rep in Scottsdale, AZ. This is a growing dental company with a top-notch product line!...
  • 3/27/2024 12:00:00 AM

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Customer Service Rep
  • Arizona Tile, LLC.
  • Tempe, AZ
  • Job Description Job Description Arizona Tile, the premier importer of natural stone and ceramic tile in 10 Western state...
  • 3/26/2024 12:00:00 AM

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Customer Service Rep
  • HomeServe USA Corp.
  • Phoenix, AZ
  • ** Customer Service Rep** **Job Category****:** Hays **Requisition Number****:** CUSTO004865 Showing 1 location **Job De...
  • 3/25/2024 12:00:00 AM

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Customer Service Rep
  • Arizona Tile, LLC
  • Scottsdale, AZ
  • **Customer Service Rep** **Job Description** Assist retail customers and contractors, both in person and over the phone,...
  • 3/25/2024 12:00:00 AM

Phoenix is in the southwestern United States, in the south-central portion of Arizona; about halfway between Tucson to the southeast and Flagstaff to the north. By car, the city is approximately 150 miles (240 kilometers) north of the US-Mexico border at Sonoyta and 180 mi (290 km) north of the border at Nogales. The metropolitan area is known as the "Valley of the Sun" due to its location in the Salt River Valley. It lies at a mean elevation of 1,086 feet (331 m), in the northern reaches of the Sonoran Desert. Other than the mountains in and around the city, the topography of Phoenix is gener...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Intake Services Representative - Home Care jobs
$39,845 to $56,025
Phoenix, Arizona area prices
were up 2.2% from a year ago

Intake Services Representative - Home Care in Vineland, NJ
These services are worthwhile and that could be a difference maker for those that are interested in the options.
January 30, 2020