Intake Services Representative - Home Care jobs in Murfreesboro, TN

Intake Services Representative - Home Care coordinates and facilitates the intake process for home care patients. Provides information about home care services, eligibility criteria, and policies to patients and families. Being an Intake Services Representative - Home Care utilizes health record management and other software to process the flow of documentation required to schedule and deliver services to patients. Responds to questions and resolves issues to ensure customer satisfaction. Additionally, Intake Services Representative - Home Care requires a high school diploma or equivalent. Typically reports to a manager or head of a unit/department. The Intake Services Representative - Home Care works under moderate supervision. Gaining or has attained full proficiency in a specific area of discipline. To be an Intake Services Representative - Home Care typically requires 1-3 years of related experience. (Copyright 2024 Salary.com)

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Intake Coordinator (LPN)
  • NHC Home Care
  • Franklin, TN FULL_TIME
  • Definition:

    The Intake Coordinator appropriately facilitates patient information intake and transition of patients to home care.

    Line of Authority:

    Office Manager, Administrator/Director of Services; Close line of communication with Director of Nursing

    Qualifications:

    1. High school education / GED required
    2. Two years’ experience in home care or related health care role required
    3. Education/experience in computers required
    4. Current nursing license (LPN minimum) in agency’s state preferred
    5. Driver’s license and reliable transportation required
    6. Excellent customer service, phone and communication skills required

    Performance Requirements:

    1. Reaching, bending and twisting daily as needed to perform duties.
    2. Lifting and transferring of tools of the trade and travel supplies as needed.
    3. Able to carry out fine motor skills with manual dexterity.
    4. Able to see and hear adequately in order to respond to auditory and visual requests.
    5. Able to speak in clear, concise voice in order to communicate adequately
    6. Able to read, write, and follow written orders.

    Specific Responsibilities:

    1. Facilitates the intake of patient information in a friendly and helpful manner.
    2. Notifies patients, families, physicians/other referral sources and applicable partners of referral status and sends initial information for certification/verification of insurance with a sense of urgency.
    3. Coordinates referrals/resumption of services and other requests, as fielded, with DON consultation.
    4. Facilitates the coordination of available services/shortage areas.
    5. Relays information between marketing representatives/other agency personnel regarding patient status, needs, and anticipated changes until patient is admitted to service.
    6. Assists with other administrative duties as directed, including scheduling and coordinating approvals for additional discipline visits for managed care patients.
    7. Coordinates approvals for additional discipline visits for managed care patients, as directed by agency management.
    8. Documents communication with disciplines regarding care coordination.
    9. Conveys excellence in customer service, phone etiquette, and professionalism.

    LPN Intake Coordinator – Additional Duties:

    1. Facilitates telephone and faxed physician orders to the appropriate homecare partner and notifies patients/caregivers of order changes. Reviews physicians’ orders with DON/RN designee, before ordered care is provided.
    2. Facilitates telephone and faxed laboratory results to the appropriate homecare partner and acts as a liaison as directed by agency management in reporting results to the physician timely.
    3. Documents communication with disciplines regarding care coordination.

    4601 Carothers Parkway, Suite 250, Franklin, TN

  • 10 Days Ago

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Legal Intake Customer Support
  • Legal Intake Professionals
  • Nashville, TN FULL_TIME
  • Immediately hiring Legal Intake Customer Support in our Nashville location! At Legal Intake Professionals, our customer support agents are dedicated professionals who excel at customer service and enj...
  • 4 Days Ago

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Director of Services
  • NHC Home Care
  • Franklin, TN FULL_TIME
  • Definition: A qualified HomeCare manager hired by the Vice President, HomeCare and approved by the governing body to administer, direct and coordinate the activities of the HomeCare agency’s branch of...
  • 10 Days Ago

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Full Time Legal Intake Customer Support Nashville
  • Legal Intake Professionals
  • Nashville, TN FULL_TIME
  • Immediately hiring Legal Intake Customer Support in our Nashville location! At Legal Intake Professionals, our customer support agents are dedicated professionals who excel at customer service and enj...
  • 7 Days Ago

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Home Health Intake Referral Specialist - NHC Home Care
  • NHC and Affiliates
  • Lewisburg, TN FULL_TIME
  • Full Time Referral Specialist for NHC NHC – National HealthCare Corporation is looking for a Home Health Intake Referral Specialist to join our team. The Home Health Intake Referral Specialist execute...
  • 1 Month Ago

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Home Health Intake Referral Specialist - PRN NHC Home Care Division
  • National Health Corporation
  • Lewisburg, TN FULL_TIME
  • Full Time Referral Specialist for NHC NHC – National HealthCare Corporation is looking for a Home Health Intake Referral Specialist to join our team. The Home Health Intake Referral Specialist execute...
  • 1 Day Ago

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0 Intake Services Representative - Home Care jobs found in Murfreesboro, TN area

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Customer Service Representative
  • PrideStaff
  • Nashville, TN
  • Job Description Job Description CUSTOMER SERVICE REPRESENTATIVES NEEDED FOR COMPANY IN THE NASHVILLE AREA!! GENERAL SUMM...
  • 3/29/2024 12:00:00 AM

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Patient Service Rep (Float)
  • Tennessee Oncology
  • Nashville, TN
  • Tennessee Oncology, one of the nation's largest, community-based cancer care specialists, is home to one of the leading ...
  • 3/29/2024 12:00:00 AM

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Customer Service Rep SS PRN
  • workatuphs.com
  • Gallatin, TN
  • Job Description - Customer Service Rep SS PRN (7457-8885) **Job Description** Customer Service Rep SS PRN - 7457-8885 **...
  • 3/29/2024 12:00:00 AM

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Guest Services Rep Part Time-104020
  • ESA Management, LLC
  • Nashville, TN
  • Requirements KNOWLEDGE, SKILLS, ABILITIES COMPETENCIES Ability to understand and communicate in English proficiently to ...
  • 3/29/2024 12:00:00 AM

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Customer Service Rep - Work From Home
  • Spade Recruiting
  • Murfreesboro, TN
  • We are the only 100% union label supplemental benefits company in the world. With a client base that includes over 40,00...
  • 3/29/2024 12:00:00 AM

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Customer Service Rep/Cashier (PT)
  • Loveless Cafe
  • Nashville, TN
  • ** Loveless Cafe GP** ** Customer Service Rep/Cashier (PT)** **Nashville, Tennessee Part-time** The Natchez Trace Market...
  • 3/28/2024 12:00:00 AM

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Patient Service Rep
  • Tennessee Oncology
  • Murfreesboro, TN
  • Tennessee Oncology, one of the nation's largest, community-based cancer care specialists, is home to one of the leading ...
  • 3/27/2024 12:00:00 AM

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Customer Service Rep-Self Storage Mgr
  • Public Storage Inc
  • Nashville, TN
  • **Customer Service Rep-Self Storage Mgr** **Job Description** **Company Description** **Join the industry leader!** Publ...
  • 3/27/2024 12:00:00 AM

Murfreesboro is a city in, and the county seat of, Rutherford County, Tennessee, United States. The population was 108,755 according to the 2010 census, up from 68,816 residents certified in 2000. In 2017, census estimates showed a population of 136,372. The city is the center of population of Tennessee, located 34 miles (55 km) southeast of downtown Nashville in the Nashville metropolitan area of Middle Tennessee. It is Tennessee's fastest growing major city and one of the fastest growing cities in the country. Murfreesboro is also home to Middle Tennessee State University, the second largest...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Intake Services Representative - Home Care jobs
$37,323 to $52,480
Murfreesboro, Tennessee area prices
were up 1.3% from a year ago

Intake Services Representative - Home Care in Vineland, NJ
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January 30, 2020