Intake Services Representative - Home Care coordinates and facilitates the intake process for home care patients. Provides information about home care services, eligibility criteria, and policies to patients and families. Being an Intake Services Representative - Home Care utilizes health record management and other software to process the flow of documentation required to schedule and deliver services to patients. Responds to questions and resolves issues to ensure customer satisfaction. Additionally, Intake Services Representative - Home Care requires a high school diploma or equivalent. Typically reports to a manager or head of a unit/department. The Intake Services Representative - Home Care works under moderate supervision. Gaining or has attained full proficiency in a specific area of discipline. To be an Intake Services Representative - Home Care typically requires 1-3 years of related experience. (Copyright 2024 Salary.com)
JOB DESCRIPTION
Intake/ Medical Records Coordinator/ Customer Service Representative
JOB SUMMARY:
This position is full time will work with the Administrator, Director of Clinical Services in the areas of patient intake, medical records management and front-line patient services. Assists the Billing Department when needed.
Principal Duties and Responsibilities
WORKING ENVIRONMENT:
Works indoors in Agency office
JOB RELATIONSHIPS:
RISK EXPOSURE:
Low Risk
LIFTING REQUIREMENTS:
Minimum
Job Type: Full-time
Pay: $14.00 - $16.00 per hour
Expected hours: 40 per week
Benefits:
Healthcare setting:
Medical specialties:
Schedule:
Experience:
Work Location: In person