Intake Services Representative - Home Care jobs in Illinois

Intake Services Representative - Home Care coordinates and facilitates the intake process for home care patients. Provides information about home care services, eligibility criteria, and policies to patients and families. Being an Intake Services Representative - Home Care utilizes health record management and other software to process the flow of documentation required to schedule and deliver services to patients. Responds to questions and resolves issues to ensure customer satisfaction. Additionally, Intake Services Representative - Home Care requires a high school diploma or equivalent. Typically reports to a manager or head of a unit/department. The Intake Services Representative - Home Care works under moderate supervision. Gaining or has attained full proficiency in a specific area of discipline. To be an Intake Services Representative - Home Care typically requires 1-3 years of related experience. (Copyright 2024 Salary.com)

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Home Health Intake/ Biller
  • Bowes In Home Care
  • Crystal, IL FULL_TIME
  • Work at the direction of the Director and perform according to the scheduled duties. This person will assist billing for verifying and processing billable and nonbillable services through Medicare or private insurance carriers and makes sure that all necessary documentations are complete and accurate before sending it to the carriers. This candidate will mainly be scheduling our clinicians to assist clients in varying areas of Illinois, as well as accepting clients and completing their intake forms. This person will assist Ensure all service provided is completed according to BIHC’s standards and expectations.

    * Prefers an individual with billing background or is currently in the medical or health care profession.

    * Professional communicator, who can establish rapport with patients and deal with concerns and problems in a professional manner.

    Performance Standards

    • Ensure that the Agency is compliant with all applicable federal, state, local and Medicare laws and regulations.
    • Be familiar with the applicable rules of the Illinois Department of Public Health and maintain them within the Agency.
    • Maintain appropriate patient and Agency records, and all other documents in a locked and secure place according to the policies and procedures of the Agency.
    • Verify patient information, service coverage and eligibility from the insurance carrier before accepting or denying any services.
    • Be familiar and compliant with different insurance company’s policies and procedures to ensure service coverage and invoices are processed accordingly.
    • Ensure eligibility of the patient to receive services by securing authorization from the insurance company before starting or resuming any services.
    • Responsible in checking and verifying allowed number of services to prevent nonbillable or denied claims.
    • Review patient services before authorization expires and document any updates in a timely manner.
    • Review all necessary documentations to ensure its completeness and accuracy before submitting to Medicare or insurance carriers for claims.
    • Review all incoming payments to ensure received payments are equivalent to service rendered and be able to handle it when necessary.
    • Update and maintain all Billing records and reports according to BIHC’s policies and procedures.
    • Handle and resolve issues regarding billing such as denied claims, denied coverage, inconsistent payment versus invoice in coordination with the Billing Director in a timely manner.
    • Conduct weekly review on: outstanding balance from Medicare, insurance carriers or from the patient; audit notifications; and billing logs, to ensure payments are followed through and processed in a timely manner.
    • Conduct necessary follow-up on outstanding invoice to avoid long-standing receivables.
    • Respect confidentiality of any patient and Agency information when discussing patient’s information and organizational matters only to authorized personnel.
    • Assist in preparing accurate daily, weekly, monthly, quarterly and yearly Billing reports and present this to the Chief Executive Officer.
    • Ensure necessary documents are completed and signed according to the Agency and Medicare guidelines.
    • Be able to multi-task and organize work to meet any deadlines.
    • Maintain professional relationship and attending to patient, staff and client inquiries within twenty-four (24) hours or as prompt as possible.
    • Be available during all hours of operation of BIHC.
    • Perform any additional duties that meet the Agency, federal, state, local and Medicare guidelines as determined by the Director.

    Job Type: Full-time

    Pay: $17.00 - $23.00 per hour

    Benefits:

    • Dental insurance
    • Flexible schedule
    • Health insurance
    • Life insurance
    • Paid time off
    • Vision insurance

    Schedule:

    • 8 hour shift
    • Day shift
    • Monday to Friday
    • Weekends as needed

    Experience:

    • ICD-10: 1 year (Preferred)

    Ability to Relocate:

    • Crystal Lake, IL: Relocate before starting work (Required)

    Work Location: In person

  • Just Posted

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Home Health Intake/ Biller
  • Bowes In Home Care
  • Elgin, IL FULL_TIME
  • Work at the direction of the Director and perform according to the scheduled duties. This person will assist billing for verifying and processing billable and nonbillable services through Medicare or ...
  • 6 Days Ago

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Intake Coordinator
  • Lovebird Home Care
  • Matteson, IL FULL_TIME
  • LoveBird Healthcare is seeking to hire a talented individual who is driven by the desire to serve others, to fill the position of a Intake Coordinator Place of Employment: Home, office or work outside...
  • 8 Days Ago

C
Intake Coordinator
  • Confidential - Home Health Care
  • Chicago, IL FULL_TIME
  • Job Description Summary Responsible for managing all aspects of the patient intake process including managing the members of the intake team, establishing and maintaining positive relationships with c...
  • 8 Days Ago

H
Intake Coordinator
  • Home Instead Senior Care
  • Moline, IL FULL_TIME
  • Company: Home Instead Quad Cities Location: Bettendorf, Iowa (Option for Hybrid) Job Type: Full-time About Us: Home Instead Quad Cities is a leading provider of compassionate and professional home car...
  • 18 Days Ago

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Intake/Home Care Coordinator
  • UnityPoint Health
  • Peoria, IL OTHER
  • OverviewUnity Point at HomeIntake/ Home Care CoordinatorPeoria, ILMonday-Friday 8AM-4:30PMFull-Time, 40 Hours/ Week Responsible for coordinating services for patient/customer with UnityPoint at Home; ...
  • 1 Month Ago

Illinois (/ˌɪlɪˈnɔɪ/ (listen) IL-ih-NOY) is a state in the Midwestern and Great Lakes region of the United States. It has the fifth largest gross domestic product (GDP), the sixth largest population, and the 25th largest land area of all U.S. states. Illinois is often noted as a microcosm of the entire United States. With Chicago in northeastern Illinois, small industrial cities and immense agricultural productivity in the north and center of the state, and natural resources such as coal, timber, and petroleum in the south, Illinois has a diverse economic base, and is a major transportation hu...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Intake Services Representative - Home Care jobs
$41,444 to $58,274

Intake Services Representative - Home Care in Vineland, NJ
These services are worthwhile and that could be a difference maker for those that are interested in the options.
January 30, 2020