Intake Services Representative - Home Care jobs in Gilbert, AZ

Canyon Home Care & Hospice is hiring a Full Time Intake Coordinator at our Gilbert office. Office hours are Monday through Friday 8:30am-5pm.

JOB SUMMARY

The Intake Coordinator is responsible for verification and authorization of insurance benefits. Serves as the initial client contact to obtain patient demographics, type of referral, and type of insurance and insures information is communicated to clinical team managers.

RESPONSIBILITIES

• Manages referral calls and emails.

• Verifies patient insurance benefits.

• Uses critical thinking skills to understand what a person needs and finding solutions.

• Strong ability to multi-task and organize workload for efficient use of time.

• Excellent communication skills involving listening and speaking.

QUALIFICATIONS

• High school diploma or equivalent qualification.

• Understanding of medical terminology and administration processes.

• Strong Microsoft Office skills.

• Outstanding communication and interpersonal abilities.

• Strong attention to detail with excellent organizational skills.

• Well developed customer service and training skills.

• Ability to work independently with minimal supervision.

We offer a generous Paid Time Off plan for our full-time employees. We also Health, Dental, Vision, Life and Short-Term Disability insurance. 

Canyon Home Care & Hospice is an equal opportunity employer Female/Veteran/Disabled/Minority