Intake Coordinator - Home Care jobs in New Mexico

Since 2012, Giving Home Health Care has helped individuals impacted by conditions contracted while working in nuclear energy programs for the Department of Energy achieve compassionate and personalized in-home health care.  We are a fast-growing, leading health care organization with services offered in Arizona, Colorado, Kentucky, Missouri, Nevada, New Mexico, Tennessee, Texas, and Utah.

You’ll be a perfect fit for our team if you are a caring and compassionate individual, someone who takes a patient-first approach, and values collaborative, mission-driven work. If that sounds like you, apply now and become part of our team at Giving Home!

We are searching for an individual who embodies warmth, friendliness, compassion, and reliability, and finds joy in supporting our patients and their families. We require someone who is purposeful and steadfast in their daily responsibilities. Successful Case Managers should meet the minimum qualifications:

• Strong work ethic and a focus on patient care
• Proficient time management
• Strong organizational skills
• Excellent customer service
• Outstanding abilities in scheduling
• Some night/weekend calls may be required based on the severity of the patients’ and the care team’s caseload
• May have to occasionally step in for other care team roles
• Meet and exceed metrics
• Strategic thinking and planning
• Exceptional relationship-building abilities
• Superb communication and presentation skills
• Energetic and outgoing
• Proficiency in spreadsheet analysis using Excel
• Proficiency with the MS office platform to include Word, Excel, Outlook, and PowerPoint, as well as other platforms
• Proven ability to work independently and efficiently without close supervision
• Willingness to actively engage in a collaborative team environment
• Strong reading, writing and skills
• Must be comfortable in an ever-changing environment

• Update documentation for patients
• HV documentation upload within 48 hours
• Collaborate and manage a caseload of 150-200 patients per team
• Provide necessary training to patients, home health aides, and nurses as required
• Weekly calls
• Conduct visits to patient’s homes to build and strengthen relationships with the patient and their family members.
• Conduct initial set up home visit for patients newly approved for home care and provide information on the program, as well as facilitate caregiver on boarding
• Attend patient doctor appointments when needed, providing support, and advocating for suitable home care and DME
• Some payroll assistance for contractors and Case Management
• Compliance paperwork as needed from contractors
• Report and document incident reports
• Assist in the preparation and processing of patient assessments and care plans.
• Coordinate with providers to secure approval for the patient’s appropriate durable medical equipment (DME)
• Collaborate with patients and their healthcare providers to oversee medical documentation for their home care renewals every six months

• Paid Time Off – with additional hours accrued annually based upon tenure
• Sick leave/bereavement leave
• Work from home up to two days per month to use as you wish (after 6 months of employment)
• Work from home up to one day per week (after one year of employment *based upon department)
• Overtime (Pay at time and a half – if pre-approved)
• Competitive benefits package including medical, dental, vision & life insurance that begins after the first full month of employment
• 401K plan with a company match
• Tuition Reimbursement Program
• Employee Appreciation Program
• Cell Phone reimbursement
• Seven ½ Paid holidays, one floating holiday and your birthday
• Company provided snacks & drinks daily in office employee canteen
• Full-time Monday-Friday 8-5
• Disability insurance
• Health savings account
• Life insurance 
• Mileage reimbursement (when traveling)

In order to ensure the life-changing care our patients require, we know that we must have a team of exceptionally caring and passionate individuals who are committed to advocating for and empowering those in need. To develop an exceptional team, we are dedicated to ensuring we provide each team member with a collaborative company culture, competitive benefits and compensation, and growth opportunities to develop their skills and advance their career.

If you are ready to embark on a rewarding journey and be part of an organization that makes an impact on patients’ lives, we encourage you to apply for a position at Giving Home today!

Giving Home Health Care is an equal-opportunity employer and welcomes candidates of all backgrounds to apply.