Intake Coordinator - Home Care evaluates patients referred to home care services and determine the types of services to be provided. Interviews the patient and family to determine appropriateness for services. Being an Intake Coordinator - Home Care obtains initial and ongoing referral documentation from physicians, insurers, and providers. Coordinates the development of patient home care plans that specify the frequency and duration of the services provided. Additionally, Intake Coordinator - Home Care initiates care with service providers. Utilizes health record management software. Requires a high school diploma or equivalent. Requires licensed practical nurse LPN credentials. Typically reports to a manager or head of a unit/department. Intake Coordinator - Home Care's years of experience requirement may be unspecified. Certification and/or licensing in the position's specialty is the main requirement. (Copyright 2024 Salary.com)
The Intake Coordinator will contribute to the company’s growth through detailed referral and intake coordination along with excellent customer and physician customer service. The Intake Coordinator will make sure our patients receive the highest level of care possible.
The ideal candidate will have prior experience reading medical charts and working on insurance pre-authorizations. The Intake Coordinator role is perfect for those wishing to remain at the forefront of healthcare innovation, while having predictable hours, autonomy, and a manageable workload.
Responsibilities:
Handle all aspects of the referral process; obtaining authorizations, financial counseling, benefit investigation
Liaison with referring providers to obtain documentation necessary for treatment, and communicate status of their patients
Communicate referral process and status to patients in a customer-centric way
Openly communicate with referring/prescribing providers
Assist in maintaining medical inventory and office supplies
Requirements:
Health Care Experience
Insurance Prior Authorization Experience
Medical Terminology Experience
Overall Medical Insurance Experience
Ability to quickly grasp new apps
Experience and strong familiarity utilizing Electronic Health Records (EHR) systems
Benefits/Compensation
$23/hr
Medical, dental, and vision insurance
Short- and long-term disability coverage, life insurance.
Matching 401k .
Mileage reimbursement.
PTO