Intake Coordinator - Home Care jobs in Louisiana

We are Hiring for an Intake Coordinator/LPN

The Intake Coordinator/LPN receives and analyzes incoming referral and order calls.

At Ochsner Home Health Hammond, a part of LHC Group, we embrace a culture of caring, belonging, and trust and enjoy the meaningful connections that come from it: for the whole patient, their families, each other, and the communities we serve—it truly is all about helping people.

We strive to offer benefits that reward the whole you!

• employee wellness programs
• flexibility for true work-life balance
• holidays & paid time off
• continuing education & career growth opportunities
• company-wide support & resources to help you achieve your goals

Take your career to a new level of caring. Apply today!

• Responsibilities

The Licensed Practical Nurse (LPN) in Home Health is responsible for providing quality patient care and performing technical skilled care in the patient's home.

• Provides services within the scope of practice as defined by the state laws governing the practice of nursing, in accordance with the plan of care, and in coordination with other members of the health care team. May not alter the plan of care.
• Instructs the patients family in the care of the patient and maintenance of a healthy environment for the patient.
• Observes, records, and reports to the supervising nurse and/or physician the patient's response to treatment and changes in the patient's condition daily.

• Answers phones and appropriately triages phone calls to Intake Team.
• Effectively communicates patient/referral information to appropriate Intake staff and branches.
• Obtains demographic and clinical information from clients, physician’s office and other referral sources to compile referrals.
• Coordinates communication of referral information with Intake Specialist RN.
• Maintains a call log for all incoming calls.
• Faxes signed referrals to appropriate county/parish offices, DME, private duty, etc.
• Verifies new referring physician licenses on referrals taken in department.
• Researches coverage or pay source for each referral. Verifies commercial policies and HIQA.
• Obtains authorization for visits from insurance or Medicaid on EPSDT patients as appropriate. Updates insurance case manager on patient status and need for additional visits throughout the episode of care.
• Educates prospective patients, families, physicians, and hospitals regarding home health services available.
• Serves as a liaison between clinical and marketing staff.
• Attends and participates in annual in-service training programs.
• Manages patient ping feed throughout the day, in applicable markets.
• Disseminate patient ping data to appropriate Patient Care Manager, field clinician(s), or sales representative, in applicable markets.
• Any other duties as assigned.

• Minimum of high school education or G.E.D.
• Minimum of one (1) year experience in office procedures.
• Minimum of one (1) year insurance/medical experience.