Insurance Claims Coordinator is responsible for coordinating and supporting initiatives relative to the evaluation, processing, and handling of insurance claims for an organization. Acts as a liaison between the organization, its insurance provider and agents, claimants, and policy holders regarding the status and eligibility for coverage for all relevant claims. Being an Insurance Claims Coordinator reviews claims to make sure that billing requirements are met, updates accounts as necessary, answers inquiries, and makes recommendations for resolution. Typically requires an associate degree or its equivalent. Additionally, Insurance Claims Coordinator typically reports to a manager. The Insurance Claims Coordinator gains or has attained full proficiency in a specific area of discipline. Works under moderate supervision. To be an Insurance Claims Coordinator typically requires 1-3 years of related experience. (Copyright 2024 Salary.com)
Contemporary Staffing Solutions is seeking a Cargo Claims & Insurance Coordinator to join our client in Spring Valley, Nevada for a direct hire opportunity! The Cargo Claims & Insurance Coordinator is responsible for precise tracking and management of lost shipment claims and other insurance-related matters. Acting as a liaison between various departments and external parties, this role ensures timely submission and efficient coordination of claims, inquiries, renewals, and payments.
Duties and Responsibilities:
Track and document lost, stolen, or damaged shipments, maintaining accurate records.
Investigate and process claims, compiling necessary internal documentation and reports.
Gather evidence such as pictures and police reports, and prepare affidavits from customers.
Upload required documentation to courier portals for investigation purposes.
Communicate effectively with internal teams to align on shipment status and risk management.
Coordinate replacement of lost items and monitor corresponding trades.
Ensure replacement items are reshipped to customers by providing necessary instructions.
Liaise between the company, insurance brokers, and couriers to facilitate efficient claims processing.
Maintain transparent communication with customers regarding claims and resolutions.
Analyze past claims to identify patterns and areas for improvement.
Assist in the management, renewal, and cancellation of insurance policies.
Collect, organize, and archive certificates of insurance.
Monitor compliance with insurance policy provisions and deadlines.
Maintain a database of insurance policies and claims.
Assist in compiling data for insurance renewals and risk assessments.
Prepare periodic reports on claims status, insurance renewals, and risk assessments.
Assist in developing and implementing risk management strategies.
Develop training materials on claims documentation best practices.
Compile data for audits by insurance carriers.
Stay updated on insurance market trends and industry-specific risk factors.
Collaborate with legal and security teams on claims processing and disputes.
Assist in answering customer inquiries regarding insurance policies.
Track insurance premiums and claims settlements.
Assist in developing policies and procedures for efficient claims management.
Attend relevant training sessions and workshops.
Manage stress and anxiety effectively.
Perform other tasks as required, including afterhours and weekend work.
Qualifications:
Bachelor’s degree in business administration, finance, risk management, or a related field.
2-3 years of experience in a similar role, preferably in logistics, shipping, or insurance.
Experience handling insurance claims and coordinating with legal teams.
Working knowledge of management liability, commercial package, and cyber insurance.
Familiarity with insurance markets and relevant policies.
Strong organizational, multitasking, and problem-solving skills.
Excellent communication and interpersonal abilities.
Commitment to ethical behavior and confidentiality.
Willingness to undertake additional training and development.