Insurance Claims Coordinator jobs in Las Vegas, NV

Contemporary Staffing Solutions is seeking a Cargo Claims & Insurance Coordinator to join our client in Spring Valley, Nevada for a direct hire opportunity! The Cargo Claims & Insurance Coordinator is responsible for precise tracking and management of lost shipment claims and other insurance-related matters. Acting as a liaison between various departments and external parties, this role ensures timely submission and efficient coordination of claims, inquiries, renewals, and payments. 

Duties and Responsibilities:

• Track and document lost, stolen, or damaged shipments, maintaining accurate records.

• Investigate and process claims, compiling necessary internal documentation and reports.

• Gather evidence such as pictures and police reports, and prepare affidavits from customers.

• Upload required documentation to courier portals for investigation purposes.

• Communicate effectively with internal teams to align on shipment status and risk management.

• Coordinate replacement of lost items and monitor corresponding trades.

• Ensure replacement items are reshipped to customers by providing necessary instructions.

• Liaise between the company, insurance brokers, and couriers to facilitate efficient claims processing.

• Maintain transparent communication with customers regarding claims and resolutions.

• Analyze past claims to identify patterns and areas for improvement.

• Assist in the management, renewal, and cancellation of insurance policies.

• Collect, organize, and archive certificates of insurance.

• Monitor compliance with insurance policy provisions and deadlines.

• Maintain a database of insurance policies and claims.

• Assist in compiling data for insurance renewals and risk assessments.

• Prepare periodic reports on claims status, insurance renewals, and risk assessments.

• Assist in developing and implementing risk management strategies.

• Develop training materials on claims documentation best practices.

• Compile data for audits by insurance carriers.

• Stay updated on insurance market trends and industry-specific risk factors.

• Collaborate with legal and security teams on claims processing and disputes.

• Assist in answering customer inquiries regarding insurance policies.

• Track insurance premiums and claims settlements.

• Assist in developing policies and procedures for efficient claims management.

• Attend relevant training sessions and workshops.

• Manage stress and anxiety effectively.

• Perform other tasks as required, including afterhours and weekend work.

Qualifications:

• Bachelor’s degree in business administration, finance, risk management, or a related field.

• 2-3 years of experience in a similar role, preferably in logistics, shipping, or insurance.

• Experience handling insurance claims and coordinating with legal teams.

• Working knowledge of management liability, commercial package, and cyber insurance.

• Familiarity with insurance markets and relevant policies.

• Strong organizational, multitasking, and problem-solving skills.

• Excellent communication and interpersonal abilities.

• Commitment to ethical behavior and confidentiality.

• Willingness to undertake additional training and development.