Installation Manager jobs in Thousand Oaks, CA

New World. New Problems. New Solutions.

Edgeworth Security is a full-service security firm, specializing in Interactive Video Surveillance, Security System Integration, Executive Protection and Security Consulting Services. Our security solutions and suite of managed services leverage modern technology and automation to significantly lower theft and crime, as well as improve overall operations for our customers. Edgeworth Security takes a proactive stance on crime prevention and operational enhancement by applying artificial intelligence and military grade analytics used in our Command Center. We combine people, processes, and technology to actively secure, protect and improve the operations of our clients’ people, property, and assets.

Position: Lead Security Installation Technician

This role is responsible for supporting the Service and Project Management Teams delivering Edgeworth Integration new projects and servicing existing clients. The Lead Technician will be responsible for providing service, maintenance, repairs, and troubleshooting/diagnostics on access control, video management, intrusion detection equipment, and IP based video systems including but not limited to: electrified and non-electrified locks, card readers, ancillary door devices, IP and analog cameras, head-end video recording devices, wired and wireless systems and intercom systems

Location: Simi Valley Area, California
Travel: Outside of the Simi Valley office location, individuals should expect to travel within the SoCal region. We provide a vehicle and fuel. All applicants must have a clean driving record.

Benefits:

• Top-tier compensation
• Full-time, exempt salary with full benefits (medical, dental, vision, life insurance/AD&D/long-term disability, 401(k) matching)
• Training & Education Assistance
• Paid Time Off (PTO)

Essential Job Functions & Responsibilities:

• Install, program, test, repair, and service a substantial variety of systems and equipment which may include CCTV, access control & intrusion systems. Technician is the key interface for the provision of technical support and training for the customer and as such is accountable for maximizing customer satisfaction. Assignments are broad in nature and may require a high level of ingenuity and proficiency.
• Reads complex blueprints, schematics, manuals, and other specifications to determine installation requirements; Interprets manuals, schematics, and wiring diagrams, and repairs equipment, utilizing knowledge of electronics and using advanced test instruments and hand tools.
• Operates systems to demonstrate equipment, commission new systems, analyze performance and identify malfunctions.
• Performs all work in accordance with Federal, State and local regulations as well as company health and safety policies and procedures. Uses solid troubleshooting skills to isolate and fix problems in malfunctioning equipment or software.
• Advises management regarding customer satisfaction, product performance, installation techniques and standards as well as suggestions for product improvements.
• Executes all the technical aspects of multiple projects with varying timelines and budgets including, preparation of project deliverables such as submittals/shop drawings/training documentation, programming, graphics development, start-up, certification testing, customer training, close-out documentation, and on-going technical support.
• Works closely with the Project Manager and/or Operations Manager and assists in the overall coordination of specific projects.
• Uses technical knowledge, skills and experience while mentoring and training less experienced staff. May supervise workers in testing, tuning, and adjusting equipment to obtain optimum operating performance. Provides performance feedback on other technicians to Senior Install and Service Manager.

Misc other tasks include:

• • Configuring and setting up servers, cameras, speakers and switches.
  • Programming antennas.
  • Pulls and terminates cables.
  • Collecting important technical information about sites. ( IP, MAC, serial numbers , models and locations).
  • Entering data into system surveyor and other Edgeworth databases.
  • Providing technical supports for clients.
  • Quality assurance / quality control.
  • Participate in various project and team meetings.
  • Perform safety meetings on site.
  • Miscellaneous database entry.
  • Special Assignments as assigned by Senior Install & Service Manager.

Qualifications:

• High school diploma or equivalent; technical certification or degree in a related field preferred.
• 3 to 5 years of experience in the installation and maintenance of security systems.
• Excellent technical skills and knowledge of various security systems, including cameras, access control systems, intrusion alarms, and fire alarms.
• Strong leadership and management skills to lead and manage a team of technicians.
• Excellent communication and interpersonal skills to interact with customers, contractors, and team members.
• Ability to read and interpret project plans and specifications.
• Good problem-solving and troubleshooting skills to resolve technical issues.
• Valid and clean driver’s license and ability to travel to job sites.
• Ability to pass a pre-employment background check and drug screening.
• Familiarity and/or formal certification with Avigilon, Milestone, Panasonic, Axis, Bosch, CCure 9000, GE, Lenel, ONSSI, Pelco, Salient, and Software House; Equipment is a plus

Why Join Edgeworth Security?

We are committed to continuous improvement, enhancing our culture, and providing a work environment that promotes professional growth and work-life balance. We offer career advancement opportunities, value diversity, equity, and inclusion, and are dedicated to making a significant impact in the security sector. Join our team and contribute to a secure, efficient, and innovative future for our clients.

EOE/Minorities/Females/Vet/Disability/Sexual Orientation/Gender Identity. Edgeworth Security is an Equal Opportunity Employer and uses e-Verify for employment authorization. Embark on a fulfilling career path with us, making a meaningful difference in the industry.

We are growing... come grow with us!
Based on experience and qualifications, compensation is targeted at $85,000 annually awesome benefits.

We look forward to the possibility of you joining our team.