Installation & Maintenance Technician Manager jobs in Moline, IL

Installation & Maintenance Technician Manager manages the installation, maintenance, testing, troubleshooting, and repairing of switches, cables, and other telecommunications equipment in the field to ensure optimum network usage and quality. Ensures compliance to customer specifications and company requirements. Being an Installation & Maintenance Technician Manager ensures all functions are completed on time and within budget. Coordinates the scheduling of installation and maintenance services. Additionally, Installation & Maintenance Technician Manager provides and evaluates training for installation and maintenance technicians. May require a bachelor's degree. Typically reports to a head of unit/department. The Installation & Maintenance Technician Manager manages subordinate staff in the day-to-day performance of their jobs. True first level manager. Ensures that project/department milestones/goals are met and adhering to approved budgets. Has full authority for personnel actions. Extensive knowledge of department processes. To be an Installation & Maintenance Technician Manager typically requires 5 years experience in the related area as an individual contributor. 1 to 3 years supervisory experience may be required. (Copyright 2024 Salary.com)

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Fiber Installation Technician
  • Surf Internet
  • Falls, IL FULL_TIME
  • Overview: The Installation Technician is a face of Surf Broadband Solutions serving as the front-line representative and a key member of our service-oriented team. Responsibilities include completing fiber installations at customer locations.

    Reports to: Fiber Installation manager

    Job Status: Non-Exempt

    Responsibilities:

    • Works outside or inside customer’s home or business to complete fiber installations and repairs

    • Troubleshoots by attempting to identify and remedy sources of internet or customer-perceived problems.

    • Prepares for daily work assignments by requisitioning equipment and supplies from the warehouse, and stocking their vehicle as needed.

    • Maintains company truck and other equipment per service requirements and safety guidelines.

    • Drives company truck between office and work sites in a safe and courteous manner, and in accordance with all laws and company policies.

    • Communicates with immediate supervisor and monitors provided software throughout the day for information regarding changes to work schedule and for technical assistance at an installation or service call.

    • Interacts with customers in a professional, courteous manner including when responding to escalations and repeat customer concerns. Completes basic performance testing and setup of installed services.

    • Educates customers on the features and functionality of installed products.

    • Promotes Surf Broadband Solutions’ services to generate new accounts, service upgrades or additional services by explaining the advantages of additional products and services.

    • Explains service authorization form and any other associated billing or service questions.

    • Cleans work area upon completion of job.

    • Participates in team meetings as scheduled.

    • Participates in on-call rotation once assigned

    • Applies knowledge and skills acquired through training to relevant aspects of work activities.

    • Reports and records work order status updates as required through the customer management and scheduling software.

    • Regular, consistent and punctual attendance required. Works on regularly scheduled days as well as unscheduled days and beyond regular work hours due to customer or operational demands, as needed.

    • Follows all company standard procedures, policies and safety practices in the course of performing work activities.

    • Performs other duties as assigned.

    Qualifications:

    • High school diploma or GED equivalent required; post-high school education a plus

    • Minimum 18 years of age

    • Flexible schedule throughout the week, able to work weekends as part of a regular working shift

    • Ability to travel up to 100% of the time throughout Michigan, Indiana and Illinois regions

    • Valid state driver’s license and acceptable driving record in accordance with Surf Broadband Solutions' Company Vehicle Policy

    • Excellent customer service, time management, and decision-making skills

    • Working knowledge of PC and Google Docs products

    • Self-motivated; ability to work independently with limited supervision to complete tasks, respond to department requests, collaborate with others to utilize resources, and apply knowledge to identify quality solutions

    • Ability to interact and communicate appropriate information to customers and team members in a professional manner

    • Ability to effectively maintain professional appearance and demeanor in a variety of work environments

    • Basic understanding of electronics, connectivity concepts

    Working Conditions

    Employee is constantly required to stand, walk, use their hands to handle objects, tools or controls and reach with hands and arms. Must possess physical conditioning and stamina to climb heights up to 100 feet and perform physically demanding tasks at such heights. Must be able to frequently climb a ladder and work in an elevated position. On a constant basis, must safely lift, carry and maneuver heavy or awkward objects 75 pounds or more, with or without assistance. Must be able to work safely in a field or office environment. Must be adept at working in adverse weather conditions including but not limited to; rain, snow, heat, cold, and ice.

  • Just Posted

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Installation and Service Technician
  • Comcast
  • Galesburg, IL FULL_TIME
  • Join a great team as an Installation and Service Technician - if you have experience in this area, this is one of the best jobs in the market! We also provide you a service vehicle! For this entry lev...
  • 16 Days Ago

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Installation and Service Technician
  • Comcast
  • Falls, IL FULL_TIME
  • Join a great team as an Installation and Service Technician - if you have experience in this area, this is one of the best jobs in the market! We also provide you a service vehicle! For this entry lev...
  • 1 Month Ago

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Maintenance Technician
  • Bridgestone Americas
  • Moline, IL PART_TIME
  • Company OverviewBridgestone Retail Operations (BSRO) is part of Bridgestone Americas and employs over 22,000 teammates in North America. BSRO operates more than 2,200 company-owned stores, including F...
  • 9 Days Ago

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Maintenance Technician
  • Berry Global, Inc
  • BETTENDORF, IA FULL_TIME
  • Overview Berry Global Berry Global, headquartered in Evansville, Indiana, is committed to its mission of ‘Always Advancing to Protect What’s Important.’ With $13 billion in revenue for fiscal year 201...
  • 15 Days Ago

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Maintenance Technician
  • IFH Group
  • Falls, IL FULL_TIME
  • Maintenance Technician Location: Rock Falls, IL, 61071 Skills: Maintenance Technician, Electrical We are seeking a skilled Maintenance Technician to join our team in Rock Falls, IL. The ideal candidat...
  • 16 Days Ago

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0 Installation & Maintenance Technician Manager jobs found in Moline, IL area

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Interior Completions Crew Chief
  • Elliott Aviation
  • Milan, IL
  • Description Elliott Aviation, a leader in aircraft solutions, has an exciting opportunity for a Completions Crew Chief (...
  • 3/29/2024 12:00:00 AM

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IT Support Technician
  • Rock Island Auction Company
  • Rock Island, IL
  • UP Management is looking to fill the role of IT Support Technician! This position is located in our Rock Island, IL offi...
  • 3/28/2024 12:00:00 AM

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Customer Sales & Service Representative I
  • Mediacom Communications Corporation
  • Quad Cities, IL
  • Position: Customer Sales & Service Representative I Who we are: Since 1995, Mediacom Communications has become a coast-t...
  • 3/28/2024 12:00:00 AM

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Controls Engineer
  • LeClaire Manufacturing Co
  • Bettendorf, IA
  • Job Description Job Description U.S. Manufacturing is increasing at a record pace. Be a part of a leading manufacturing ...
  • 3/28/2024 12:00:00 AM

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Telecommunications Technician
  • AITC (Advanced IT Concepts)
  • Rock Island, IL
  • Job Title: Telecommunications Technician Reports to: Project Manager (to be determined onsite) FLSA: Full Time Salary Ex...
  • 3/27/2024 12:00:00 AM

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Utility Worker
  • UnityPoint Health
  • Rock Island, IL
  • Overview: Utility Worker Full Time; FTE 1.0 1st Shift Rock Island, IL This position performs semi-skilled and routine ma...
  • 3/27/2024 12:00:00 AM

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FIBER TECHNICIAN ***HIRING BONUS***
  • KCB Ventures Inc
  • Davenport, IA
  • Job Description Job Description K&S Solutions Inc. is a national A/V installation company and leading METRONET contracti...
  • 3/27/2024 12:00:00 AM

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HVAC Service Technician
  • Mechanical Sales, Inc.
  • Davenport, IA
  • Job Description Job Description About Us: Seeking HVAC Service Technicians in Davenport & Cedar Rapids, IA Mechanical Sa...
  • 3/27/2024 12:00:00 AM

Moline (/moʊˈliːn/ moh-LEEN) is a city located in Rock Island County, Illinois, United States. With a population of 43,977 in 2010, it is the largest city in Rock Island County. Moline is one of the Quad Cities, along with neighboring East Moline and Rock Island in Illinois and the cities of Davenport and Bettendorf in Iowa. The Quad Cities have an estimated population of 381,342. The city is the ninth-most populated city in Illinois outside the Chicago Metropolitan Area. The corporate headquarters of Deere & Company is located in Moline, as was Montgomery Elevator, which was founded and head...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Installation & Maintenance Technician Manager jobs
$88,183 to $126,579
Moline, Illinois area prices
were up 1.3% from a year ago

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