Inside Sales Representative, Sr. is responsible for an assigned territory or portfolio of customers to target for remote sales development calls. Coordinates with field sales team members to understand customers' unique needs and potential sales opportunities. Being an Inside Sales Representative, Sr. reaches out to customers to promote new and existing products and services, offer special discounts and promotions, or provide essential account management services. Selects appropriate product information to meet the needs of individual customers, support upselling, and achieve sales targets. Additionally, Inside Sales Representative, Sr. develops connections with customers and may conduct field visits. May participate in sales efforts as part of a larger team. Typically requires a bachelor's degree. Typically reports to a supervisor or manager. The Inside Sales Representative, Sr. work is generally independent and collaborative in nature. Contributes to moderately complex aspects of a project. To be an Inside Sales Representative, Sr. typically requires 4 -7 years of related experience. (Copyright 2024 Salary.com)
Responsibilities:
- Conduct outbound calls to potential customers to promote and sell our software products
- Utilize telemarketing techniques to generate leads and set up appointments for the sales team
- Build and maintain relationships with existing customers through excellent customer service
- Understand customer needs and recommend appropriate software solutions
- Collaborate with the sales team to achieve sales targets and objectives
- Keep accurate records of customer interactions and sales activities in Salesforce
Experience:
- Proven experience in technical sales or inside sales, preferably in the technology industry
- Familiarity with Salesforce or other CRM software is a plus
- Strong market knowledge and understanding of software products
- Excellent communication skills, both verbal and written
- Ability to effectively engage customers through warm calling techniques
- Strong customer service skills with a focus on building long-term relationships
- Self-motivated and driven to meet or exceed sales targets
We offer competitive compensation and benefits packages, including:
- Base salary plus commission structure
- Health insurance coverage
- Paid time off and holidays
- Ongoing training and professional development opportunities
If you are a motivated individual with a passion for technology sales and providing exceptional customer service, we would love to hear from you. Apply now to join our dynamic inside sales team!
Job Type: Full-time
Pay: $50,000.00 - $65,000.00 per year
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Work Location: In person