Inservice Training Director directs the overall design and development of training programs, curriculum, methods, and materials for various audiences, including employees, managers, customers, or other learners. Establishes a skill assessment process to collect input and identify training or development needs, goals, gaps, and requirements. Being a Inservice Training Director consults with subject matter experts to define learning objectives and to design appropriate course content and training curriculum. Ensures curricula designs support defined competency models or skill frameworks. Additionally, Inservice Training Director develops standards and methodology to prepare high-quality outlines, syllabus, lecture notes, and materials for in-person or online courses and self-study programs. Oversees and approves the selection of software or collaboration tools used for training. Establishes the appropriate metrics to use for the evaluation of training effectiveness. Analyzes outcomes to determine ROI and recommend changes to programs and budgets. Evaluates and selects vendors to provide support, training materials, or to conduct training sessions. Requires a bachelor's degree. Typically reports to a senior director. The Inservice Training Director typically manages through subordinate managers and professionals in larger groups of moderate complexity. Provides input to strategic decisions that affect the functional area of responsibility. May give input into developing the budget. To be a Inservice Training Director typically requires 3+ years of managerial experience. Capable of resolving escalated issues arising from operations and requiring coordination with other departments. (Copyright 2024 Salary.com)
First Hospitality is a national, experienced, and established hospitality management and development company serving the investment and real estate industries. Since 1985, we have been an award-winning pioneer in the hospitality industry.
For 35 years, we've led our industry and our partners as a beacon of passion, progress, and profitability. Between our decades of experience and the energy and enthusiasm of our team, we're dedicated and discerning partners in hotel management, acquisitions, and development. Being one step ahead is more than a goal; it is our legacy and our promise.
We have successfully developed, marketed, and managed properties throughout the Midwest, ranging across 19 brands from full service to limited service and suburban to city-centers. We understand that our success is rooted in the quality of our people. Our innovative people practices focus on rewards for results.
Our career development and training programs allow us to nurture and grow top performers with the lowest turnover rates in our industry. We believe that our company's success is rooted in the individual and must be nurtured by embracing a common set of values.
The Director of Training is a member of FH's People Service Team and reports to the VP of Learning and Performance Management. The position collaborates with the Operation's team and property leadership to identify and address associate training needs. The Director of Training will play an integral role in openings, management transitions, new material roll-outs, core learnings, and skill development content across our portfolio.
First Hospitality seeks to attract and retain a high-performing and diverse workforce in which associates' differences are respected and valued to better meet the varying needs of the diverse customers we serve. We foster a diverse and inclusive work environment that promotes collaboration, flexibility, and fairness.
Equal opportunity employer
Source: Hospitality Online