Inservice Training Director directs the overall design and development of training programs, curriculum, methods, and materials for various audiences, including employees, managers, customers, or other learners. Establishes a skill assessment process to collect input and identify training or development needs, goals, gaps, and requirements. Being a Inservice Training Director consults with subject matter experts to define learning objectives and to design appropriate course content and training curriculum. Ensures curricula designs support defined competency models or skill frameworks. Additionally, Inservice Training Director develops standards and methodology to prepare high-quality outlines, syllabus, lecture notes, and materials for in-person or online courses and self-study programs. Oversees and approves the selection of software or collaboration tools used for training. Establishes the appropriate metrics to use for the evaluation of training effectiveness. Analyzes outcomes to determine ROI and recommend changes to programs and budgets. Evaluates and selects vendors to provide support, training materials, or to conduct training sessions. Requires a bachelor's degree. Typically reports to a senior director. The Inservice Training Director typically manages through subordinate managers and professionals in larger groups of moderate complexity. Provides input to strategic decisions that affect the functional area of responsibility. May give input into developing the budget. To be a Inservice Training Director typically requires 3+ years of managerial experience. Capable of resolving escalated issues arising from operations and requiring coordination with other departments. (Copyright 2024 Salary.com)
SUMMARY
Hoshizaki America, Inc. (HA) manufactures and sells high-quality commercial refrigerators and ice machines to businesses across various sectors. With a commitment to innovation and quality, Hoshizaki prides itself on delivering exceptional products and services to its customers worldwide. HA is seeking a dynamic and experienced individual to establish and lead our new Training Department.
This is a unique opportunity to build a training program from the ground up. As the Director of Training, you will play a pivotal role in equipping our distributors, dealers, internal salespeople, and representatives with the necessary product knowledge, application expertise, and sales techniques to excel in their roles.
KEY PERFORMANCE INDICATORS (KPIs)
ESSENTIAL FUNCTIONS
EDUCATION & EXPERIENCE
KNOWLEDGE & SKILLS
PHYSCIAL REQUIREMENTS
Non-Manufacturing:
Hoshizaki values Trust, Compliance, Transparency, & Collaboration
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