Information Technology Manager jobs in Novi, MI

Information Technology Manager manages all IT activities in the organization. Implements and maintains the policies and goals for the IT department to support the company's needs. Being an Information Technology Manager ensures proper information system operations and plans necessary upgrades. Oversees the internal IT support function. Additionally, Information Technology Manager conducts research and recommends the selection of IT equipment, applications, and supplies. Requires a bachelor's degree. Typically reports to a director. The Information Technology Manager manages subordinate staff in the day-to-day performance of their jobs. True first level manager. Ensures that project/department milestones/goals are met and adhering to approved budgets. Has full authority for personnel actions. To be an Information Technology Manager typically requires 5 years experience in the related area as an individual contributor. 1-3 years supervisory experience may be required. Extensive knowledge of the function and department processes. (Copyright 2024 Salary.com)

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Information Technology Intern
  • Dexter Axle
  • Novi, MI INTERN
  • Overview

    DexKo Global, the global leader in highly engineered, technology driven, running gear and structural solutions for the growing towable work and recreational trailer industry, has an opportunity for a Information Technology Intern at our global headquarters location in Novi, Michigan.

    DexKo Global has achieved its success by delivering market leadership in product development and innovation, increased manufacturing flexibility, great efficiency through global sourcing and unparalleled customer service.

    For more information about our company, access DexKo Global’s web site at www.dexko.com.

    DexKo Global offers a competitive salary and comprehensive benefits. Dexter’s benefits package includes Health, Dental, Vision, Life, STD, LTD, FSA, HSA, and 401(k) Plan with company contributions.

    Position Summary

    Provide direct technical assistance to our staff, troubleshoot hardware and software issues, and ensure smooth computer operations. Support the day-to-day operations of the in-place security solutions and identify and investigate security incidents.

     

    More specifically, this position will be responsible for activities including but not limited to the following:

     

    • Provide first contact support of incoming requests and incident tickets to the service desk via telephone, web portal, email, walk-ups, and chat to ensure courteous, timely, and effective resolution of end-user issues
    • Record, track, and document the service desk incident-solving process, including all successful and unsuccessful decisions made and actions taken, through to final resolution
    • Prioritize incidents and service requests according to defined processes to meet defined SLAs
    • Escalate incidents with accurate documentation to a suitable technician, when required
    • Perform hands-on fixes at the desktop level when remote tools are not appropriate, including hardware repairs, delivery of peripherals, or other fixes as determine
    • Setup of new mobile phones/laptops for end-users
    • Review logs and reports of all in-place devices, whether they be under direct control (i.e., security tools) or not (i.e., workstations, servers, network devices, etc.). Interpret the implications of that activity and devise plans for appropriate resolution
    • Maintain operational configurations of all in-place security solutions as per the established baselines
    • Help conduct inventory and documentation of IT infrastructure and assets
    • Perform vulnerability scanning and create remediation reports for vulnerabilities that can be remediated
    • Assist in reviewing and refreshing all DexKo cybersecurity policies

    Requirements

    Qualifications

    Current college student pursuing bachelor's degree in Information Technology; at or above Junior year preferred

     

    Preferred degree program in Computer Science, Information Technology, Engineering, or similar discipline

     

    NA

     

    English

     

    Experience

    Completion of a similar internship is preferred but not required

     

     

    Knowledge

    Required:

     

    Excellent written and verbal capabilities, including effectively communicating with C-suite level staff

    Outgoing with a professional demeanor

    Proficient in Word, PowerPoint, Excel and Outlook

    Detail oriented

    Analytical Skills

    Proactive, self-starter motivated by new challenges

  • 1 Month Ago

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Health Information Manager
  • West Hickory Haven
  • Milford, MI FULL_TIME
  • We are in search of Full Time Health Information Manager to maintain the medical record system in compliance with federal, state, and local requirements. Why Work for us: Multiple Priority (PPO) healt...
  • 4 Days Ago

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Technology Services Manager
  • AccountantsWorld
  • Ann Arbor, MI PART_TIME
  • IRIS has strong growth within the Americas. Supporting the business objectives IRIS is scaling its technology team and processes to ensure that technology is available and fit for purpose.The Technolo...
  • 19 Days Ago

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Technology Solutions Manager
  • University of Michigan
  • Ann Arbor, MI FULL_TIME
  • How to Apply A cover letter is required for consideration for this position and should be attached as the first page of your resume. The cover letter should address your specific interest in the posit...
  • 3 Days Ago

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Sales Manager
  • MS Ultrasonic Technology
  • Howell, MI FULL_TIME
  • Job Description: Sales ManagerEmployer InformationOrganization Name: MS Ultrasonic Technology, LLCAbout Our Organization: MS Ultrasonic Technology, LLC offers customers a wide variety of solutions in ...
  • Just Posted

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Manager, Water & Energy Services
  • Global Water Technology
  • Ann Arbor, MI FULL_TIME
  • Description: Role Description The Manager, Water & Energy Services is an important member of the growth team and is primarily responsible for expanding the customer base of Industrial Water Treatment ...
  • 3 Months Ago

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0 Information Technology Manager jobs found in Novi, MI area

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Corporate Talent Acquisition Consultant
  • Lipari Foods
  • Warren, MI
  • Reporting directly to the Talent Acquisition Manager, the Corporate Talent Acquisition Consultant is a full-time, in off...
  • 3/28/2024 12:00:00 AM

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Clinical Research Coordinator I
  • McLaren Health Care
  • Detroit, MI
  • Job Summary: Provide study coordinator/data management/regulatory specialist support to the Clinical Trials Office (CTO)...
  • 3/27/2024 12:00:00 AM

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Talent Acquisition Lead
  • Stefanini North America and APAC
  • Southfield, MI
  • Job Summary As a Hybrid RPO Lead, you will play a dual role in managing and leading a Recruitment Process Outsourcing (R...
  • 3/26/2024 12:00:00 AM

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Talent Acquisition Specialist
  • National Anesthesia Services, Inc.
  • Franklin, MI
  • Job Description Job Description Tired of moving from job to job? Looking for a long-term career path? Do you possess the...
  • 3/26/2024 12:00:00 AM

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Talent Acquisition Assistant
  • PACE Southeast Michigan
  • Southfield, MI
  • TALENT ACQUISITION ASSISTANT We are seeking a skilled and experienced Talent Acquisition Assistant to support our recrui...
  • 3/26/2024 12:00:00 AM

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Program Coordinator
  • ROUSH
  • Livonia, MI
  • We work alongside the best and brightest to do incredibly cool things you wouldn't believe. At Roush, you're part of bui...
  • 3/24/2024 12:00:00 AM

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Program Coordinator
  • Oakland University
  • Rochester, MI
  • Posting Details Posting Details Position Title Program Coordinator Department 0020 - Arts & Sciences Position Number 989...
  • 3/24/2024 12:00:00 AM

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Grants and Contract Specialist
  • Detroit Area Agency on Aging
  • Detroit, MI
  • Description Essential Duties and Responsibilities Assist with the follow up of financial and program assessments in comp...
  • 3/24/2024 12:00:00 AM

Novi (/ˈnoʊvaɪ/ NOVE-eye) is a city in Oakland County in the U.S. state of Michigan. As of the 2010 census, the population was 55,224, an increase over the 2000 census count of 47,386. The city is located approximately 25 miles (40 km) northwest of the center of Detroit, and about 8 miles (13 km) west of the western border of Detroit. It is about 25 miles (40 km) northeast of the center of Ann Arbor. The city is located within the boundaries of the survey township of Novi Township. The remaining unincorporated township is only a tiny fraction surrounded by the city. According to the United St...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Information Technology Manager jobs
$142,053 to $179,265
Novi, Michigan area prices
were up 1.3% from a year ago

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