Overview
Own Your Future.
Modern Technology Solutions, Inc. (MTSI) is seeking a Information Technology Specialist in Ft. Belvoir, VA.
Why is MTSI known as a Great Place to Work?
- Interesting Work: Our co-workers support some of the most important and critical programs to our national defense and security.
- Values: Our first core value is that employees come first. We challenge our co-workers to provide the highest level of support and service, and reward them with some of the best benefits in the industry.
- 100% Employee Ownership: we have a stake in each other's success, and the success of our customers. It's also nice to know what's going on across the company; we have company wide town-hall meetings three times a year.
- Great Benefits - Most Full-Time Staff Are Eligible for:
- Starting PTO accrual of 20 days PTO/year 10 holidays/year
- Flexible schedules
- 6% 401k match with immediate vesting
- Semi-annual bonus eligibility (July and December)
- Company funded Employee Stock Ownership Plan (ESOP) - a separate qualified retirement account
- Up to $10,000 in annual tuition reimbursement
- Other company funded benefits, like life and disability insurance
- Optional zero deductible Blue Cross/Blue Shield health insurance plan
- Track Record of Success: We have grown every year since our founding in 1993
Modern Technology Solutions, Inc. (MTSI) is a 100% employee-owned engineering services and solutions company that provides high-demand technical expertise in Digital Transformation, Modeling and Simulation, Rapid Capability Development, Test and Evaluation, Artificial Intelligence, Autonomy, Cybersecurity and Mission Assurance.
MTSI delivers capabilities to solve problems of global importance. Founded in 1993, MTSI today has employees at over 20 offices and field sites worldwide.
For more information about MTSI, please visit www.mtsi-va.com.
Responsibilities
MTSI is seeking an Information Technology Specialist to provide operational support to the United States Army Rapid Capabilities and Critical Technologies Office (RCCTO). This position will be located in Fort Belvoir, VA, and will include periodic RCCTO senior-leadership support at the Pentagon.
- Enforce standards and procedures for all phases of IT management and administration, develop solutions to complex problems, and makes proposals for improvement of systems
- Assist in acquisition of IT hardware and software resources to support daily operations
- Provide hardware, software, video teleconferencing, and mobile device support to leadership and staff
- In-process new employees
- Serve as an alternate Information Management Officer for RCCTO
- Serve as an alternate SIPR token Trusted Agent
- Develop and maintain a responsible interface between Program/Project Management Offices, RCCTO NCR and HSV program staff, and outside organizations to ensure proper communication and development and deployment of technologies, products, and systems
- Coordinate regularly with staff performing similar functions at other RCCTO locations
- Prepare briefing materials, support teleconferences and video teleconferences and other administrative support tasks as directed
- Install and configure hardware, software, and peripheral equipment for system users in accordance with organizational standards.
- Administer accounts, network rights, and access to systems and equipment.
- Monitor and report client-level computer system performance.
- Troubleshoot system hardware and software.
- Make recommendations based on trend analysis for enhancements to software and hardware solutions to enhance customer experience.
- Perform asset management/inventory of information technology (IT) resources.
- Develop a trend analysis and impact report.
- Develop and deliver technical training to educate others or meet customer needs.
- Maintain incident tracking and solution database.
Qualifications
- A BS degree in Information Technology, Cybersecurity, Data Science, Information Systems, or Computer Science, from an ABET accredited or CAE designated institution fulfills the educational requirement for this WRC
- Current Top Secret Clearance with SCI eligibility
- GFACT or CND or Security or GSEC Certification
- Skill in conducting research for troubleshooting novel client-level problems.
- Ability to identify possible causes of degradation of system performance or availability and initiating actions needed to mitigate this degradation.
- Skill in configuring and validating network workstations and peripherals in accordance with approved standards and/or specifications.
- Skill in using the appropriate tools for repairing software, hardware, and peripheral equipment of a system.
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