INFORMATION TECHNOLOGY GENERALIST jobs in District of Columbia

INFORMATION TECHNOLOGY GENERALIST performs overall information systems planning, implementation and administrative procedures in a variety of IT functional areas. Provides operational infrastructure support, maintenance, troubleshooting to ensures optimum utilization of IT resources. Being an INFORMATION TECHNOLOGY GENERALIST may be involved in hardware/software/vendor selection, security, training, coordination and scheduling of IT initiatives. Requires a bachelor's degree. Additionally, INFORMATION TECHNOLOGY GENERALIST typically reports to a supervisor. The INFORMATION TECHNOLOGY GENERALIST occasionally directed in several aspects of the work. Gaining exposure to some of the complex tasks within the job function. To be an INFORMATION TECHNOLOGY GENERALIST typically requires 2-4 years of related experience. (Copyright 2024 Salary.com)

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Information Technology Specialist
  • Office of the Chief Technology
  • Washington, DC FULL_TIME
  • JOB SUMMARY

    This position is located in the District of Columbia, Office of the Chief Technology Officer (OCTO). The purpose of the position is to provide technical support and administration to assigned District government agencies.

    DUTIES AND RESPONSIBILITIES

    The incumbent performs call center technical phone support for multiple District agencies and schools. Performs triage and technical assistance in a multi-platform environment. Gathers incident information, troubleshoots, updates, resolves and/or escalates to appropriate groups. Remains abreast of developments in current technologies and related industry best practices and the extent to which these developments may benefit the District government. Receives telephone calls from customers requesting technical assistance. Triages, troubleshoots, escalates or resolves incidents. Performs other related duties as assigned.

    QUALIFICATIONS AND EDUCATION

    Ph.D. or equivalent doctoral degree OR 3 full years of progressively higher-level graduate education leading to a Ph.D. OR equivalent doctoral degree OR IT related experience; the experience may be demonstrated by paid or unpaid experience and/or completion of specific, intensive training (for example, IT certification), as appropriate.
    AND
    Specialized Experience: Applicants must have at least one (1) year of specialized experience equivalent to at least the CS-7 grade level, or its non-District equivalent, gained from public or private sector. Specialized experience is defined as experience that equipped the applicant with the particular knowledge, skills and abilities to perform successfully the duties of the position, and is directly related to, IT Specialist work. This experience includes but is not limited to providing technical assistance through triages, troubleshoots, escalates or resolves incidents in a Call Center environment.

    LICENSES AND CERTIFICATIONS

    Microsoft Certified Professional (MCP) and/or Mac OS X certification. Incumbent holds a Microsoft Certificated Professional (MCP) and/or Mac OS X certification. If the candidate possesses only one certificate, he/she must obtain the other certification within 12 months of hire.

    WORKING CONDITIONS/ENVIRONMENT
    The work is sedentary in nature. The work is performed in an office setting with local travel required.

    OTHER SIGNIFICANT FACTS

    Promotion Potential: Promotion potential to CS-11
    Appointment Type: Career Service - Regular Appointment
    Pay Plan, Series and Grade: CS-2210-9
    Collective Bargaining: This position is not in the Collective Bargaining Unit

    Position Designation: This position has been designated as Security Sensitive, pursuant to section 410 of Chapter 4 of the D.C Personnel Regulations. A criminal and background check is required.

    Essential/Emergency Designation: This position may have an Essential or Emergency Employee Designation. The incumbent may be required in essential or emergency situations or when authorized by the agency head to perform critical tasks.

    Residency Preference: When claiming residency preference, you are required, and must agree in writing, to maintain bona fide District residency for a period of seven (7) consecutive years from the effective date of employment. You will be required to present documents (proofs) to show District residency and failure to maintain bona-fide District residency for the seven-year (7-year) period will result in forfeiture of employment.

    EEO Statement: The District of Columbia Government is an Equal Opportunity Employer. All qualified candidates will receive consideration without regard to race, color, religion, national origin, sex, age, marital status, personal appearance, sexual orientation, family responsibilities, matriculation, physical handicap, or political affiliation.

    For more information regarding the District of Columbia, OCTO and additional benefits of employment, please see below:
    www.dc.gov
    https://www.youtube.com/watch?v=tH55ctiReKs (Welcome video from Mayor Bowser)
    https://octo.dc.gov/
    https://dchr.dc.gov/page/employee-benefits
    https://washington.org/

  • 9 Days Ago

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Information Technology Specialist, GS-2210-15, (ENTARCH), FPL 15 (Direct Hire)
  • US Office of the Chief Information Officer
  • Washington, DC FULL_TIME
  • Duties APPLICATION LIMIT: This vacancy announcement is limited to the first 100 applications received and will close at 11:59PM Eastern Time on the day that we receive the 100th application, or at 11:...
  • Just Posted

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Assistant CIO - Department Administration Information Technology Office (DAITO)
  • US Office of the Chief Information Officer
  • Washington, DC FULL_TIME
  • Duties Provides expert IT technical advice and guidance to senior management officials and organizations in the appropriate application of technology. Provides leadership and guidance to high level of...
  • 1 Month Ago

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Sr Network Engineer - CCNP or CCNA and active Top Secret required
  • GD Information Technology, Inc.
  • Customer Proprietary (DCC076), DC FULL_TIME
  • Type of Requisition: Regular Clearance Level Must Currently Possess: Top Secret Clearance Level Must Be Able to Obtain: Top Secret/SCI Suitability: Public Trust/Other Required: Other Job Family: Netwo...
  • 18 Days Ago

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Microsoft MECM Engineer
  • General Dynamics Information Technology
  • Washington, DC FULL_TIME
  • The world of investing is fascinating yet complex. While hundreds of first -time investors are turning to the markets to help pay for their homes, send their children to college and secure their futur...
  • 23 Days Ago

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SecDevOps Lead
  • Information Technology Strategies
  • Washington, DC FULL_TIME
  • Information Technology Strategies, LLC. is a government IT solutions provider servicing commercial and government initiative in various parts of the United States. We are currently seeking a SecDevOps...
  • Just Posted

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Staff Accountant - Hybrid Role
  • Searchlogic Recruiting, LLC
  • Atlanta, GA
  • Come work for an Atlanta based tech company once again voted a "Best Places To Work" Finalist for 2021. We provide our c...
  • 3/28/2024 12:00:00 AM

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Executive Assistant to Chief Executive Officer
  • Orthopaedic Associates of Wisconsin
  • Pewaukee, WI
  • The Executive Assistant to the Chief Executive Officer provides full-service support to the CEO, as well as available su...
  • 3/28/2024 12:00:00 AM

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Information Technology Generalist
  • Gracie University
  • Torrance, CA
  • Gracie University (GU) is the leading center for self-defense instruction based in Torrance, CA. GU offers demographic-s...
  • 3/27/2024 12:00:00 AM

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Information Technology Executive
  • CornerStone Technology Talent Services
  • Dallas, TX
  • CornerStone Technology Talent Services is seeking a visionary and dynamic Senior Technology Executive Leader for our cli...
  • 3/25/2024 12:00:00 AM

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Information Technology Support Specialist
  • Yale University
  • Serves as an information technology generalist responsible for providing broad range of user support services to a depar...
  • 3/25/2024 12:00:00 AM

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Executive Assistant to Chief Employee Experience Officer
  • Orlando Utilities Commission
  • Orlando, FL
  • Job Description Job Description OUC - The Reliable One, an industry leader and the second largest municipal utility in F...
  • 3/24/2024 12:00:00 AM

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Office Employee
  • Dimart By Italkraft Llc
  • Oakland Park, FL
  • Job Description Job Description Looking for general office person to handle daily procedures and knowledge with computer...
  • 3/24/2024 12:00:00 AM

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Senior VP; Employee Benefits Account Executive
  • Jacobson Associates, Inc.
  • Pittsburgh, PA
  • About the Job: Jacobson Associates, Inc. is hiring! You are responsible for the implementation, management, and retentio...
  • 3/24/2024 12:00:00 AM

Washington, D.C. is located in the mid-Atlantic region of the U.S. East Coast. Due to the District of Columbia retrocession, the city has a total area of 68.34 square miles (177.0 km2), of which 61.05 square miles (158.1 km2) is land and 7.29 square miles (18.9 km2) (10.67%) is water. The District is bordered by Montgomery County, Maryland to the northwest; Prince George's County, Maryland to the east; Arlington County, Virginia to the south; and Alexandria, Virginia to the west. The south bank of the Potomac River forms the District's border with Virginia and has two major tributaries: the An...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for INFORMATION TECHNOLOGY GENERALIST jobs
$86,155 to $107,148

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