Information Technology Auditor jobs in Grand Island, NE

Information Technology Technician
Kneale Administration Building
8 hours per day/12 month position
The Information Technology Technician provides exceptional customer service and technical expertise through on-site visits, inbound calls, or other electronic input such as Website, CHAT or email from stakeholders for the purpose of resolving issues with devices such as laptops, tablets, smart phones, and other consumer electronics. Using various systems, applications and tools, the technician will facilitate device setup, education, and troubleshooting if a service or feature is inoperable. Technician will educate customers about device capabilities. The technician will log all customer data, including contact information, problem statement and resolution in appropriate tools, provide feedback to the organization on customer issues and may participate in focus groups to review and rate tools provided.
District paid health and dental insurance.
Training wage is $23.45 per hour. (Additional consideration may be given for education and experience beyond the minimum stated above.)