Job Title : Site Reliability Engineering Senior Manager
Term : Fulltime
Locations: Charlotte, NC 28202 OR Minneapolis, MN 5546
******This position is not eligible for Visa sponsorship ***100% remote work option is not available
In This Role, You Will
- Manage and develop teams of analysts, associates, and less experienced managers in roles that provide technical services and support for the relevant supported systems
- Be a product aligned liaison and partner with Product Tech Leads and Product Managers for the prioritization and delivery of resiliency initiatives
- Work across organizational boundaries to partner with infrastructure, security, risk, and other platform teams to ensure the stability of our production environments for Wells Fargo customers
- Lead teams of engineers and operations teams in production incidents, be responsible for stable delivery of changes into the production environment and oversee the overall stability of the production environment.
- Focus on delivering commitments aligned to enterprise strategic priorities
- Build support for strategies with business and technology leaders
- Guide development of actionable roadmaps and plans
- Identify opportunities and strategies for continuous improvement of software engineering practices
- Provide oversight to software craftsmanship, security, availability, resilience, and scalability of solutions developed by the teams or third party providers
- Identify financial management and strategic resourcing
- Set risk management guidelines and partner with stakeholders to implement key risk initiatives
- Develop strategies for hiring engineering talent
- Lead implementation of projects and encourage engineering innovation
- Collaborate and influence all levels of professionals including more experienced managers
- Lead team to achieve objectives
- Interface with external agencies, regulatory bodies or industry forums
- Manage allocation of people and financial resources for Technology Strategic Leadership
- Develop and guide a culture of talent development to meet business objectives and strategy
Required Qualifications, US:
- 8 years of Technology Strategic Leadership experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education
- 5 years supporting diverse end to end technologies in core banking technologies
- Technology competency in application support for mainframe batch and online, distributed, virtualized application environments, public and private cloud
- Demonstrated competency in product delivery model, agile, site reliability engineering, operations support, incident and change management, and architectural principles.
- Demonstrated competency in CI and CD DevOps automation deployment strategies
- Demonstrated competencies in site reliability engineering behaviors, workflows and tenets
Required Qualifications, International:
- Experience in Systems Engineering, and Technology Architecture, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education
Desired Qualifications:
- Ability to interact with integrity and a high level of professionalism with all levels of team members and management
- Refined and professional verbal and written communications, who can also assist in building and presenting complex topics to Executive management in multiple mediums.
- Problem solving and analytical skills with ability to turn findings into strategic imperatives,
- Ability to manage to concurrent competing and changing deadlines, quickly assess issue and concerns while bringing those issues to quick resolution.
- Proactive innovator, motivator, and change agent; able to lead change effectively and constructively in an organization