Inbound Contact Center Supervisor supervises inbound contact center agents and operations focusing on selling products or services. Monitors metrics and targets for service volume, sales, and timeliness. Being an Inbound Contact Center Supervisor responds to escalated calls with remedies or solutions. Implements sales and product training to update staff on product and service offerings, customer response standards, scripts, operational policies, and procedures. Additionally, Inbound Contact Center Supervisor prepares staff work schedules to ensure coverage and coordinate training. May require a bachelor's degree. Typically reports to a manager or head of a unit/department. The Inbound Contact Center Supervisor supervises a small group of para-professional staff in an organization characterized by highly transactional or repetitive processes. Contributes to the development of processes and procedures. To be an Inbound Contact Center Supervisor typically requires 3 years experience in the related area as an individual contributor. Thorough knowledge of functional area under supervision. (Copyright 2024 Salary.com)
Do you have the recipe we need to nourish our residents in body and spirit?
Do you know the ingredients which will put a sparkle in their eye and add purpose to their day?
Do you want to use your culinary skills and experience to make a real difference in the lives of others?
CommuniCare Health Services invites YOU to work your Culinary Magic and help us care for the residents of Anchorage Healthcare Center located in Salisbury, MD .
Wexford Healthcare Center is currently recruiting for a Culinary Supervisor. In addition to Cook responsibilities, this position will assist the Culinary Director and fill in when the Culinary Director is not available.
What We Offer :
Your Mission :
As Culinary Supervisor your responsibilities will include :
Your Qualifications :
Our Mission :
A family-owned company, we have grown to become one of the nation’s largest providers of post-acute care, which includes skilled nursing rehabilitation centers, long-term care centers, assisted living communities, independent rehabilitation centers, and long-term acute care hospitals (LTACH).
Since 1984, we have provided superior, comprehensive management services for the development and management of adult living communities.
We have a single job description at CommuniCare, to reach out with our hearts and touch the hearts of others. Through this effort we create Caring Communities where staff, residents, clients, and family members care for and about one another.
Last updated : 2024-03-29
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