Inbound Contact Center Supervisor jobs in Thousand Oaks, CA

St. John’s Regional Medical Center located in Oxnard California is a recognized as a Top 250 Hospital in the Nation and as one of America’s 100 Best Hospitals for Cardiac Care by Healthgrades. St. John’s Regional is a part of Dignity Health’s Southern California Division and is a member of CommonSpirit Health the largest not-for-profit health care system in the nation boasting an integrated network of top quality hospitals with physicians from the most prestigious medical schools and comprehensive outpatient services - all recognized for quality safety and service. Each hospital is supported by an active philanthropic Foundation to help meet the growing health care needs of our communities. Learn more at www.dignityhealth.org/StJohnsRegional.

• Organizes and oversees patient care delivery during an assigned shift. Monitors and assesses current environment for smooth hospital operations.
• Assesses and allocates resources as needed. Provides input to employee performance. Assists in the coaching of staff members.
• Documents daily staffing and administrative records and maintains compliance with governmental policies and procedures. Presents documentation to senior staff.
• Provides nursing care to patients on an as needed basis. Maintains communication to patient and family members regarding care needed.

Education and Experience:

• Associates Degree in Nursing (e.g. ADN).
• Minimum of three (3) years of nursing experience and one (1) year of leadership experience.

Licensure:

• Registered Nursing License (RN) in state of practice Basic Life Support (BLS) other credentials or credential modules may be required.