Inbound Contact Center Supervisor jobs in Petersburg, VA

Inbound Contact Center Supervisor supervises inbound contact center agents and operations focusing on selling products or services. Monitors metrics and targets for service volume, sales, and timeliness. Being an Inbound Contact Center Supervisor responds to escalated calls with remedies or solutions. Implements sales and product training to update staff on product and service offerings, customer response standards, scripts, operational policies, and procedures. Additionally, Inbound Contact Center Supervisor prepares staff work schedules to ensure coverage and coordinate training. May require a bachelor's degree. Typically reports to a manager or head of a unit/department. The Inbound Contact Center Supervisor supervises a small group of para-professional staff in an organization characterized by highly transactional or repetitive processes. Contributes to the development of processes and procedures. To be an Inbound Contact Center Supervisor typically requires 3 years experience in the related area as an individual contributor. Thorough knowledge of functional area under supervision. (Copyright 2024 Salary.com)

Recently Added Inbound Contact Center Supervisor jobs

C
Distribution Center Supervisor
  • Candidate Source
  • Chester, VA FULL_TIME

  • Candidate Source is working with a growing distributor in Chester, VA who is looking to add a Warehouse Supervisor to their growing team. This position offers 40 hours per week and the opportunity for growth

    Shift:

    • Monday-Friday - 6:00AM-3:00PM Overtime

    Job Duties:

    • Work closely with the Warehouse Manager to ensure inbound and outbound shipments are processed in a timely fashion

    • Work closely with the warehouse team to ensure orders are fulfilled in a timely fashion

    • Operate a sit-down forklift and stand-up reach forklifts

    • Use RF scanner to identify items when picking orders

    • Utilize WMS system for managing orders and tickets

    • Use computer to look-up pallet locations

    Job Requirements:

    • 5 years of lead and/or supervisor experience

    • 5 years of forklift experience (Reach & Sit-Down Preferred)

    • Must be comfortable operating forklifts in a distribution setting

    • Comfortable using computers and WMS systems

    • Proficient with an RF Scanner

    • Must be a morning person - the shift starts at 6AM and supervisors are asked to arrive at 5:45am each day

    • Valid driver's license & reliable transportation to and from the Chester area

    #IND2


    Candidate Source is working with a growing distributor in Chester, VA to fill a Warehouse Supervisor position. This position offers 40 hours per week and a growth trajectory.  Shift: 6:00AM-4:00PM Job Duties: Work closely with the Warehouse Manager to ensure inbound and outbound shipments are processed in a timely fashion Manage the day to day tasks of the warehouse employees  Operate a sit-down forklift and Stand-Up reach forklifts Use RF scanner to identify items when picking orders Utilize WMS system for managing orders and tickets  Use computer to look-up pallet locations Job Requirements: 5 years of supervisor experience  5 years of forklift experience  Must be comfortable operating forklifts in a distribution setting Good computer skills  Proficient with an RF Scanner Valid driver's license & reliable transportation to and from the Chester area
  • 26 Days Ago
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RN- Supervisor
  • Waverly Rehabilitation and Healthcare Center
  • Waverly, VA FULL_TIME
  • Waverly Rehabilitation And Healthcare Center under new management is a Long Term Care facility that provides quality care to our residents. Join a growing team of successful, happy caregivers and see ...
  • 16 Days Ago
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RN- Supervisor
  • Waverly Rehabilitation and Healthcare Center
  • Waverly, VA FULL_TIME
  • Waverly Rehabilitation And Healthcare Center under new management is a Long Term Care facility that provides quality care to our residents. Join a growing team of successful, happy caregivers and see ...
  • 2 Days Ago
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Clinical Supervisor
  • Three Rivers Treatment Center
  • Kenbridge, VA FULL_TIME
  • The Clinician provides psycho-social assessments, individual and family therapies. Will carry a case load, develop treatments plans, lead special focus process groups/educational groups, participate i...
  • 21 Days Ago
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O
Contact Ranger
  • Occoneechee State Park
  • Clarksville, VA PART_TIME
  • Hiring Rate: $12.85 per hour Contact Rangers provide the first point of contact for visitors at the Visitor Center and Contact Station. Primary duties include collecting entrance fees, registering cam...
  • 4 Days Ago
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I
BCBA Clinical Supervisor of ABA Center
  • Intercept Health
  • Chester, VA FULL_TIME
  • BCBA Clinical Supervisor of ABA Center Annual compensation estimated from $72,000 - $88,000 Intercept Health is a family-owned agency serving various mental and behavioral health, substance use, and f...
  • 14 Days Ago
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0 Inbound Contact Center Supervisor jobs found in Petersburg, VA area

About Petersburg, Virginia

Petersburg is located at 37°12′46″N 77°24′1″W / 37.21278°N 77.40028°W / 37.21278; -77.40028 (37.21295, -77.400417). According to the United States Census Bureau, the city has a total area of 23.2 square miles (60.1 km2), of which 22.9 square miles (59.3 km2) of land and 0.2 square miles (0.5 km2) (1.1%) is water. Petersburg is located on the Appomattox River at the fall line, which marks the area where the Piedmont region (continental bedrock) and the Atlantic coastal plain (unconsolidated sediments) meet. The fall line is typically prominent where a river crosses its rocky boundary, as the...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Inbound Contact Center Supervisor jobs
$52,718 to $72,852
Petersburg, Virginia area prices
were up 1.2% from a year ago
View detail

What does an Inbound Contact Center Supervisor do?

Inbound Contact Center Supervisor in Utica, NY
All employees are part of one team and all supervisors are supes of that team.
January 17, 2020