Inbound Contact Center Supervisor jobs in Pascagoula, MS

Inbound Contact Center Supervisor supervises inbound contact center agents and operations focusing on selling products or services. Monitors metrics and targets for service volume, sales, and timeliness. Being an Inbound Contact Center Supervisor responds to escalated calls with remedies or solutions. Implements sales and product training to update staff on product and service offerings, customer response standards, scripts, operational policies, and procedures. Additionally, Inbound Contact Center Supervisor prepares staff work schedules to ensure coverage and coordinate training. May require a bachelor's degree. Typically reports to a manager or head of a unit/department. The Inbound Contact Center Supervisor supervises a small group of para-professional staff in an organization characterized by highly transactional or repetitive processes. Contributes to the development of processes and procedures. To be an Inbound Contact Center Supervisor typically requires 3 years experience in the related area as an individual contributor. Thorough knowledge of functional area under supervision. (Copyright 2024 Salary.com)

B
RN Supervisor / Bedford Care Center of Petal
  • Bedford Care Centers
  • Petal, MS FULL_TIME
  • Position: RN Supervisor

    Location: Bedford Care Center of Petal

    Equal Employment Opportunity Statement:

    Bedford Care Center is an equal opportunity employer and shall not discriminate against applicants or Employees for race, color, religion, age, sex, national origin, disability or any other reasons prohibited by Law.

    Job Summary:

    Supervises, organizes and directs the work of Nurses and Nurse Aides in Long-Term Care Facility compliant with Company Policies, State, Federal Laws and Regulations ; must be able to plan, organize, and supervise one or more Nursing Units; must have excellent oral and written communication skills and a sincere desire to work with the elderly; must sustain the cooperation of others; must communicate courteously and respectfully with Employees, Residents and others.

    Requirements / Qualifications:

    RN License in good standing in State of Mississippi; must possess or obtain TB Certification within first year of accepting position; prefer experience in Long-Term Care Nursing Supervision with comprehensive knowledge of Long-Term Care Nursing principles and practices and their relation to medical practices, skills and application; must pass drug screens and have a satisfactory Criminal History Background Check

    Duties and Responsibilities:

    • Supervises other Nurses and Nurse Aides to coordinate and ensure quality Resident care
    • Makes rounds with Physicians and conducts resident rounds daily
    • Records and monitors Residents’ conditions and communicates with Physicians; assists with arranging Residents’ transportation to outside appointments
    • Communicates with Staff Development Nurse and assists with orientation when requested
    • Monitors and ensures proper use of equipment and supplies
    • Monitors daily staffing, consults with DON or Administrator regarding overtime if needed; assigns Nursing staff as needed for proper coverage
    • Assists with Employee Accidents/Injuries by providing assessment and treatment as Indicated within the scope of Nursing License
    • Uses Documentation Guidelines to provide charting that is timely, informative, and descriptive of care rendered or action taken
    • Participates in Resident Assessment and Care Planning process as needed
    • Conducts complete Resident Assessment and Nursing History / Physical for new admits, sent to hospital, transfers, re-admits and discharges that occur
    • Monitors and/or initiates IV Therapy and IV medication as ordered
    • Conducts QA Assessments as assigned; informs DON of any problems or concerns
    • Communicates with Employee who receives call-ins for tardiness and absences; intervenes, manages and recommends to Director of Nursing appropriate action to improve tardiness / attendance problems
    • Monitors and evaluates Quality of Care provided by Agency Nurses; ensures compliance with Bedford Policies

    Excellent Benefits:

    Bedford Care Centers offer a comprehensive benefits package to our full time employees. It is our desire to demonstrate to our employees and their families that we value them through the offering of a benefits package that positively contributes to their quality of life. A summary of benefits offered includes:

    Paid Time Off (PTO) including:

    • Vacation pay
    • Paid sick leave

    Insurance benefits including:

    • Group Health insurance
    • Dental insurance
    • Vision Insurance

    Other Benefits:

    • Holiday Incentive Pay
    • Daily Pay – upon your request
    • Direct deposit
    • Bereavement leave
    • Retirement Savings Plan/401K
    • Employee Assistance Program
    • Family Medical Leave

    IF CONTACTED, YOU WILL BE REQUESTED TO COMPLETE A MORE THOROUGH APPLICATION AT THE FACILITY.

    Job Type: Full-time

    Pay: From $30.00 per hour

    Benefits:

    • 401(k)
    • 401(k) matching
    • Dental insurance
    • Employee assistance program
    • Health insurance
    • Life insurance
    • Paid time off
    • Vision insurance

    Work setting:

    • In-person
    • Long term care
    • Nursing home

    Application Question(s):

    • Mississippi healthcare organizations are required to collect fingerprints and run them through the Mississippi Criminal Information and Federal Bureau of Investigation databases in order to complete state and national background checks. Are you willing to submit to required criminal history background checks?

    Experience:

    • Long Term Care: 1 year (Preferred)

    License/Certification:

    • RN (Required)

    Work Location: In person

  • 30 Days Ago

G
Center Manager -8141
  • GREASE MONKEY INTERNATIONAL
  • Point, MS OTHER
  • Job Details Job Location: American LubeFast 8141 - Moss Point, MS Position Type: Full Time Salary Range: Undisclosed Job Category: Retail DescriptionWere seeking an exceptional Center Manager for our ...
  • 4 Days Ago

N
Registered Nurse - Surgery Center
  • National Spine & Pain
  • Pascagoula, MS FULL_TIME
  • Description:National Spine & Pain Centers is seeking a Full-Time Surgery Center RN to join our team of highly trained, caring professionals at our facility in Pascagoula, MS.Schedule: Monday – Friday ...
  • 14 Days Ago

M
Customer Engagement Center Manager
  • MERCHANTS & MARINE BANK
  • Pascagoula, MS OTHER
  • Job Details Level: Management Job Location: Pascagoula Main Branch - Pascagoula, MS Position Type: Full Time Education Level: 4 Year Degree Salary Range: Undisclosed Job Category: Banking DescriptionJ...
  • 24 Days Ago

M
Customer Engagement Center Manager
  • Merchants & Marine Bank
  • Pascagoula, MS FULL_TIME
  • Join our dynamic team at Merchants & Marine Bank, a leading financial institution dedicated to providing exceptional services to our clients. We are committed to fostering a collaborative environment ...
  • 24 Days Ago

G
Center Manager 8141L
  • Grease Monkey
  • Point, MS FULL_TIME
  • We’re seeking an exceptional Center Manager for our service facility. We need an experienced professional to manage it to the highest operational standards and excellence in customer satisfaction.This...
  • 30 Days Ago

Filters

Clear All

Filter Jobs By Location
  • Filter Jobs by companies
  • More

0 Inbound Contact Center Supervisor jobs found in Pascagoula, MS area

H
FOREMAN OUTSIDE MACHINIST
  • HII
  • Pascagoula, MS
  • FOREMAN OUTSIDE MACHINIST Location: Pascagoula, Mississippi, United States Date: Apr 12, 2024 Req ID: 37265 Team: 73 Mac...
  • 4/25/2024 12:00:00 AM

H
FOREMAN INSIDE MACHINIST 2&3
  • HII
  • Pascagoula, MS
  • FOREMAN INSIDE MACHINIST 2&3 Location: Pascagoula, Mississippi, United States Date: Apr 20, 2024 Req ID: 36867 Team: 73 ...
  • 4/25/2024 12:00:00 AM

H
DESIGNER 2
  • HII
  • Pascagoula, MS
  • DESIGNER 2 Location: Pascagoula, Mississippi, United States Date: Apr 18, 2024 Req ID: 37336 Team: 52 Engineering Entity...
  • 4/24/2024 12:00:00 AM

M
Business Process Analyst 2
  • Msgradjobs
  • Pascagoula, MS
  • US Citizenship Required for this Position:YesFull-TimeShift: 1stRelocation: No relocation assistance availableVirtual/Te...
  • 4/24/2024 12:00:00 AM

J
Field Service Representative
  • Jobs for Humanity
  • Gulfport, MS
  • Company Description Jobs for Humanity is collaborating with Safelite to build an inclusive and just employment ecosystem...
  • 4/23/2024 12:00:00 AM

H
MGR PRICING COST ESTIMATING 2
  • Huntington Ingalls Industries
  • Pascagoula, MS
  • Req ID: 37378 Team: 67 Cost Estimating & Pricing Entity: Ingalls Shipbuilding US Citizenship Required for this Position:...
  • 4/22/2024 12:00:00 AM

H
Medicare Sales Representative - Jackson County, MS (Pascagoula area)
  • Humananews
  • Pascagoula, MS
  • **Medicare Sales Representative Jackson County, MS (Pascagoula area)** Location: Ridgeland, MS Location Type: Remote Add...
  • 4/22/2024 12:00:00 AM

I
CMM Programmers
  • Innova Solutions
  • Bayou La Batre, AL
  • Innova Solutions is immediately hiring for a CMM Programmers Position type: Full-time, Contract Duration: 6 months Locat...
  • 4/22/2024 12:00:00 AM

Pascagoula is a city in Jackson County, Mississippi, United States. It is the principal city of the Pascagoula Metropolitan Statistical Area, as a part of the Gulfport–Biloxi–Pascagoula Combined Statistical Area. The population was 22,392 at the 2010 census, down from 26,200 at the 2000 census. As of 2016 the estimated population was 21,981. It is the county seat of Jackson County. Pascagoula is a major industrial city of Mississippi, on the Gulf Coast. Prior to World War II, the town was a sleepy fishing village of about 5,000. The population exploded with the war-driven shipbuilding industry...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Inbound Contact Center Supervisor jobs
$47,935 to $66,243
Pascagoula, Mississippi area prices
were up 1.2% from a year ago

Inbound Contact Center Supervisor in Utica, NY
All employees are part of one team and all supervisors are supes of that team.
January 17, 2020