Inbound Contact Center Supervisor jobs in Hattiesburg, MS

Inbound Contact Center Supervisor supervises inbound contact center agents and operations focusing on selling products or services. Monitors metrics and targets for service volume, sales, and timeliness. Being an Inbound Contact Center Supervisor responds to escalated calls with remedies or solutions. Implements sales and product training to update staff on product and service offerings, customer response standards, scripts, operational policies, and procedures. Additionally, Inbound Contact Center Supervisor prepares staff work schedules to ensure coverage and coordinate training. May require a bachelor's degree. Typically reports to a manager or head of a unit/department. The Inbound Contact Center Supervisor supervises a small group of para-professional staff in an organization characterized by highly transactional or repetitive processes. Contributes to the development of processes and procedures. To be an Inbound Contact Center Supervisor typically requires 3 years experience in the related area as an individual contributor. Thorough knowledge of functional area under supervision. (Copyright 2024 Salary.com)

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Weekend RN Supervisor
  • Gulfport Care Center
  • Gulfport, MS PART_TIME
  • Job Summary:
    The RN Weekend Supervisor oversees nursing staff and patient care activities during weekend shifts. This position ensures the delivery of high-quality care, maintains regulatory compliance, and serves as a resource for nursing staff and other healthcare team members.

    Responsibilities:

    • Supervise nursing staff and delegate tasks appropriately.
    • Ensure adherence to established policies, procedures, and protocols.
    • Assess patient needs and coordinate care plans with healthcare team members.
    • Provide direct patient care as needed.
    • Monitor patient progress and outcomes.
    • Evaluate staff performance and provide feedback.
    • Conduct rounds to ensure patient safety and satisfaction.
    • Collaborate with other departments to optimize patient care delivery.
    • Respond to emergencies and provide support as necessary.
    • Maintain accurate documentation and records.
    • Participate in staff meetings and training sessions.
    • Stay updated on healthcare regulations and best practices.

    Qualifications:

    • Valid RN license in the state of practice.
    • Bachelor's degree in nursing (BSN) preferred.
    • Previous supervisory or leadership experience preferred.
    • Strong clinical skills and knowledge.
    • Excellent communication and interpersonal skills.
    • Ability to prioritize tasks and manage time effectively.
    • Critical thinking and problem-solving abilities.
    • Flexibility to work weekends and holidays as required.
    • Commitment to providing compassionate patient care.
    • Familiarity with electronic health records (EHR) systems.

    Job Type: Part-time

    Pay: $33.00 - $38.00 per hour

    Schedule:

    • 8 hour shift
    • Day shift

    Work setting:

    • In-person
    • Long term care
    • Rehabilitation center

    Experience:

    • Nursing: 1 year (Preferred)

    License/Certification:

    • RN (Preferred)

    Ability to Relocate:

    • Gulfport, MS 39503: Relocate before starting work (Required)

    Work Location: In person

  • 28 Days Ago

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Registered Nurse Supervisor
  • Pass Christian Health and Rehabilitation Center
  • Pass Christian, MS FULL_TIME
  • Looking for qualified Licensed RN to join our team! Looking to fill our evening shift. You will have shift options, flexibility to build your schedule, a competitive base salary, opportunity for growt...
  • 1 Day Ago

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Registered Nurse Supervisor - Evenings
  • Pass Christian Health and Rehabilitation Center
  • Pass Christian, MS FULL_TIME
  • 1. Act in the capacity as a Team Leader in a modified primary care setting. 2. Provide regular resident status updates to appropriate personnel. 3. Supervises Nurse Techs/Clinical Nurse I & II (LPN), ...
  • 3 Days Ago

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RN Supervisor / Bedford Alzheimer's Care Center
  • Bedford Care Centers
  • Hattiesburg, MS FULL_TIME
  • Position: RN Supervisor Are you ready to bring your values and purpose to a company that expects the best of you because you have the best to give? If you have a personal growth mindset and are commit...
  • 23 Days Ago

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RN Supervisor / Bedford Care Center of Picayune
  • Bedford Care Centers
  • Picayune, MS FULL_TIME
  • Position: RN Supervisor Are you a healthcare professional with a passion for making a meaningful difference in the lives of others? Bedford Care Centers invites you to join our team where compassion, ...
  • 23 Days Ago

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RN Supervisor / Bedford Care Center of Hattiesburg
  • Bedford Care Centers
  • Hattiesburg, MS FULL_TIME
  • Position: RN Supervisor Are you a healthcare professional with a passion for making a meaningful difference in the lives of others? Bedford Care Centers invites you to join our team where compassion, ...
  • 23 Days Ago

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0 Inbound Contact Center Supervisor jobs found in Hattiesburg, MS area

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Daily Dog Walker
  • clevelandclearancecenter.com
  • Hattiesburg, MS
  • Customer service representatives answer questions or requests from customers or the public. They typically provide servi...
  • 4/26/2024 12:00:00 AM

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Food Delivery Driver (Good Pay - Start Today!)
  • clevelandclearancecenter.com
  • Hattiesburg, MS
  • Customer service representatives answer questions or requests from customers or the public. They typically provide servi...
  • 4/26/2024 12:00:00 AM

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Administrative Specialist, School of Child and Family Sciences
  • University of Southern Mississippi
  • Hattiesburg, MS
  • Administrative Specialist, School of Child and Family Sciences The University of Southern Mississippi is currently accep...
  • 4/25/2024 12:00:00 AM

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Warehouse Associate 3rd Shift
  • clevelandclearancecenter.com
  • Hattiesburg, MS
  • Customer service representatives answer questions or requests from customers or the public. They typically provide servi...
  • 4/24/2024 12:00:00 AM

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Medicare Sales Representative - Hattiesburg, MS
  • Humananews
  • Hattiesburg, MS
  • **Medicare Sales Representative Hattiesburg, MS** Location: Ridgeland, MS Location Type: Remote Additional Location: MS;...
  • 4/23/2024 12:00:00 AM

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Admissions Coord II-Ear, Nose and Throat
  • Wesley Medical Center
  • Hattiesburg, MS
  • Collects information from incoming patients regarding services needed, insurance available, or financial status. May ass...
  • 4/22/2024 12:00:00 AM

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Supervisory Transportation Security Officer
  • Department Of Homeland Security
  • Moselle, MS
  • Summary Securing Travel, Protecting People - At the Transportation Security Administration, you will serve in a high-sta...
  • 4/22/2024 12:00:00 AM

Hattiesburg is a city in the U.S. state of Mississippi, primarily in Forrest County (where it is the county seat) and extending west into Lamar County. The city population was 45,989 at the 2010 census, with an estimated population of 46,805 in 2015. It is the principal city of the Hattiesburg, Mississippi, Metropolitan Statistical Area, which encompasses Forrest, Lamar and Perry counties. Development of the interior of Mississippi by European Americans took place primarily after the American Civil War. Before that time, only properties along the major rivers were developed as plantations. Fou...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Inbound Contact Center Supervisor jobs
$47,500 to $65,642
Hattiesburg, Mississippi area prices
were up 1.2% from a year ago

Inbound Contact Center Supervisor in Utica, NY
All employees are part of one team and all supervisors are supes of that team.
January 17, 2020