Inbound Contact Center Supervisor jobs in Gillette, WY

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Job Description

Please take this virtual tour to get a sneak peek of one of our Plasma Donation Centers.

About the role:

Every day, the donors you meet will motivate you. The high-quality plasma you collect will become life-changing medicines. You will report to the Center Manager and oversee the general management of employees assigned to the production areas.

BioLife Plasma Services is a subsidiary of Takeda Pharmaceutical Company Ltd.

How you will contribute:

• You will oversee employee performance and scheduling
• You will lead Inventory Control efforts and lead in operational efforts
• You will work with donors to resolve concerns
• You will analyze opportunities specific to non-conforming events
• You will perform all tasks for Medical History, Phlebotomy, and Sample Processing areas.

• You will foster teamwork, communicate and resolve conflicts.

What you bring to Takeda:

• High school diploma or equivalent
• Cardiopulmonary Resuscitation (CPR) and AED certification
• Frequent bending and reaching

• Ability to walk and stand for entire shift, frequent lifting to 32 pounds and occasional lifting to 50 pounds
• Fine motor coordination, depth perception, and ability to monitor equipment from a distance
• Because of potential exposure to bloodborne pathogens, pro-longed glove wear is required

What Takeda can offer you:

Every day at Takeda, we feel good knowing that what we do helps improve the lives of patients with rare diseases. At BioLife, while you focus on our donors, we will support you. We offer a purpose you can believe in, a team you can count on, opportunities for career growth, and a comprehensive benefits program to include retirement benefits, medical/dental, family leave, disability insurance and more, all in a fast-paced, friendly environment.

More about us:

At Takeda, we are transforming patient care through the development of novel specialty pharmaceuticals and best in class patient support programs. Takeda is a patient-focused company that will inspire and empower you to grow through life-changing work.

Certified as a Global Top Employer, Takeda offers stimulating careers, encourages innovation, and strives for excellence in everything we do. We foster an inclusive, collaborative workplace, in which our teams are united by an unwavering commitment to bring Better Health and a Brighter Future to people around the world.

BioLife Compensation and Benefits Summary

We understand compensation is an important factor as you consider the next step in your career. We are committed to equitable pay for all employees, and we strive to be more transparent with our pay practices.

For Location:

U.S. Hourly Wage Range:

EEO Statement

Takeda is proud in its commitment to creating a diverse workforce and providing equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, parental status, national origin, age, disability, citizenship status, genetic information or characteristics, marital status, status as a Vietnam era veteran, special disabled veteran, or other protected veteran in accordance with applicable federal, state and local laws, and any other characteristic protected by law.

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