Inbound Contact Center Supervisor jobs in Fresno, CA

Inbound Contact Center Supervisor supervises inbound contact center agents and operations focusing on selling products or services. Monitors metrics and targets for service volume, sales, and timeliness. Being an Inbound Contact Center Supervisor responds to escalated calls with remedies or solutions. Implements sales and product training to update staff on product and service offerings, customer response standards, scripts, operational policies, and procedures. Additionally, Inbound Contact Center Supervisor prepares staff work schedules to ensure coverage and coordinate training. May require a bachelor's degree. Typically reports to a manager or head of a unit/department. The Inbound Contact Center Supervisor supervises a small group of para-professional staff in an organization characterized by highly transactional or repetitive processes. Contributes to the development of processes and procedures. To be an Inbound Contact Center Supervisor typically requires 3 years experience in the related area as an individual contributor. Thorough knowledge of functional area under supervision. (Copyright 2024 Salary.com)

S
Sanitation Supervisor
  • Sanitation Supervisor
  • Hanford, CA FULL_TIME
  • The Sanitation Supervisor is responsible for directing all activities associated with the sanitation operation. Oversees sanitation function to ensure compliance with all Company, quality management programs and food safety systems.


    Responsibilities

    • The Sanitation Supervisor ensures that all continuous Improvement and cost expectations are delivered for the Sanitation Department.
    • Strictly follows and enforces food safety and quality policies, Good Manufacturing Processes (GMPs) and Standard Operating Procedures (SOPs).
    • Coordinates with the department managers and Quality Assurance Manager to assure proper follow up on all customer and regulatory issues (complaints, audits, and requests for information).
    • Provides leadership and guidance in directing efforts to improve, maintain and validate safety and sanitation practices and procedures.
    • Examines all equipment to ensure that it works properly and meets all governmental standards. In instances of violations, develops a plan to correct the situation.
    • Performs routine audits and sanitation inspection of equipment and recommends maintenance-repair needs for correction to comply with sanitation practices in accordance to state and federal sanitation regulations and company's food safety standards.
    • Confers with management and production personnel on sanitation problems, and recommends changes in equipment, plant layout, lighting, ventilation, or work practices to improve sanitation standards.
    • Ensures that the plants are audit ready always and provide support in all audits.
    • Continuously verifies and validates sanitation effectiveness and proposes better ways to clean/sanitize, maximizing results and minimizing cost.
    • Develops training programs related to sanitation law and company best practices and delivers these initiatives to employees in one-on-one and group settings.
    • Keeps detailed records of all sanitation related activities and issues, such as inspections and violations, also notating how and when each situation was resolved.
    • Reports any potential contamination and suspicious activity to the Quality Control Director immediately.
    • Works closely with chemical supply vendors.
    • Other duties as assigned.


    Qualifications

    • High School or equivalent required.
    • Five years supervisory experience preferred.
    • Four years’ experience with Master Sanitation Scheduling.
    • Five years food industry experience.


    EOE Statement

    Central Valley Meat is an equal opportunity employer and is committed to providing qualified applicants consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veteran status or any other applicable federal or state-protected classification.

  • 8 Days Ago

B
Contact Center Agent - Remote/Office
  • Brent Johnson Design
  • Fresno, CA OTHER
  • As a Contact Center Agent, you will play a crucial role in providing excellent customer service and support for our company. You will be responsible for handling a high volume of incoming calls, email...
  • 2 Months Ago

G
Remote Contact Center Member Service Representative II - (Madera County Area) DO NOT LINK
  • Golden 1 Talent Acquisition Team
  • Madera, CA FULL_TIME
  • TITLE: CONTACT CENTER MEMBER SERVICE REPRESENTATIVE IISTATUS: NON-EXEMPT REPORT TO: MSCC SUPERVISOR DEPARTMENT: MEMBER SERVICE CONTACT CENTER JOB CODE: 1104 PAY SCALE: $21.50 - $21.50 HOURLY GENERAL D...
  • 1 Month Ago

C
Maintenance Supervisor
  • Coalinga Regional Medical Center
  • Coalinga, CA FULL_TIME
  • POSITION SUMMARY:The Maintenance Supervisor works with the Plant Operations Manager to manage theoverall operation of the facility, grounds, general maintenance including electrical, plumbing, HVAC, a...
  • 7 Days Ago

C
House Supervisor
  • Coalinga Regional Medical Center
  • Coalinga, CA FULL_TIME
  • Job Summary A House Supervisor, Registered Nurse is responsible for the delivery of patient care in a variety of needs and situations including but not limited to: staffing for the fifth patient in th...
  • 8 Days Ago

C
Housekeeping Supervisor
  • Coalinga Regional Medical Center
  • Coalinga, CA FULL_TIME
  • DESCRIPTION OF POSITION This job description is a record of the essential functions of the listed job. The job description provides the employee, CEO, Human Resources, applicants and other agencies wi...
  • 27 Days Ago

Filters

Clear All

Filter Jobs By Location
  • Filter Jobs by companies
  • More

0 Inbound Contact Center Supervisor jobs found in Fresno, CA area

F
2024/2025 Certificated Tutor - PART TIME (Eligibility Pool)
  • Fresno Unified School District
  • Fresno, CA
  • Certificated - Elementary - K-6 Job Number 2000000662 Start Date Open Date 12/22/2023 Closing Date 06/30/2025 NON-DISCRI...
  • 4/24/2024 12:00:00 AM

H
RN, Clinical Supervisor, PACU
  • Hiring Now!
  • Fresno, CA
  • Overview:*All positions are located in Fresno/Clovis CA* *Up to 25K in bonus incentives (sign on and relocation) for qua...
  • 4/24/2024 12:00:00 AM

C
RN, Interventional Radiology (IR), PRN
  • Community Health System - CA
  • Fresno, CA
  • Overview: *All positions are located in Fresno/Clovis CA* *Up to 25K in bonus incentives (sign on and relocation) for qu...
  • 4/23/2024 12:00:00 AM

C
RN, Clinical Supervisor, PACU
  • Community Health System - CA
  • Fresno, CA
  • Overview: *All positions are located in Fresno/Clovis CA* *Up to 25K in bonus incentives (sign on and relocation) for qu...
  • 4/22/2024 12:00:00 AM

Q
Customer Service Representative - Work From Home
  • Qonten
  • Fresno, CA
  • **Customer Service Representative - Work From Home** - | Thu, 02 Sep 2021 09:52:07 GMT Handles provider customer service...
  • 4/21/2024 12:00:00 AM

C
Central Equipment Tech - Part-Time
  • Community Medical Centers of Fresno, CA
  • Fresno, CA
  • Overview: *All positions are located in Fresno/Clovis CA* Opportunities for you! Join a Forbes Top 10 CA Employer! Tuiti...
  • 4/21/2024 12:00:00 AM

H
RN, Interventional Radiology (IR), PRN
  • Hiring Now!
  • Fresno, CA
  • Overview:*All positions are located in Fresno/Clovis CA* *Up to 25K in bonus incentives (sign on and relocation) for qua...
  • 4/21/2024 12:00:00 AM

H
RN Nurse Supervisor, Med Surg, Acute Care, $10K Sign on
  • Hiring Now!
  • Fresno, CA
  • Overview:*All positions are located in Fresno/Clovis CA* Community Medical Centers has been providing central California...
  • 4/20/2024 12:00:00 AM

Fresno (/ˈfrɛznoʊ/ FREZ-noh; Spanish for "ash tree") is a city in California, United States, and the county seat of Fresno County. It covers about 112 square miles (290 km2) in the center of the San Joaquin Valley, the southern portion of California's Central Valley. Named for the abundant ash trees lining the San Joaquin River, Fresno was founded in 1872 as a railway station of the Central Pacific Railroad before it was incorporated in 1885. The city has since become an economic hub of Fresno County and the San Joaquin Valley, with much of the surrounding areas in the Metropolitan Fresno regi...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Inbound Contact Center Supervisor jobs
$54,457 to $75,255
Fresno, California area prices
were up 2.7% from a year ago

Inbound Contact Center Supervisor in Utica, NY
All employees are part of one team and all supervisors are supes of that team.
January 17, 2020