Inbound Contact Center Supervisor jobs in Columbus, MS

Inbound Contact Center Supervisor supervises inbound contact center agents and operations focusing on selling products or services. Monitors metrics and targets for service volume, sales, and timeliness. Being an Inbound Contact Center Supervisor responds to escalated calls with remedies or solutions. Implements sales and product training to update staff on product and service offerings, customer response standards, scripts, operational policies, and procedures. Additionally, Inbound Contact Center Supervisor prepares staff work schedules to ensure coverage and coordinate training. May require a bachelor's degree. Typically reports to a manager or head of a unit/department. The Inbound Contact Center Supervisor supervises a small group of para-professional staff in an organization characterized by highly transactional or repetitive processes. Contributes to the development of processes and procedures. To be an Inbound Contact Center Supervisor typically requires 3 years experience in the related area as an individual contributor. Thorough knowledge of functional area under supervision. (Copyright 2024 Salary.com)

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Supervisor Distribution Center Receiving
  • Ashley Furniture
  • Thaxton, MS FULL_TIME
  • Build Your Career with Ashley

    Operations Supervisor

    What Will You Do?

    You will plan, direct, and assign work activities in a distribution department. Support and implement policies and procedures and recommend improvements in operation methods, equipment, people, materials and working conditions. Manage and improve functional areas and institute performance measures through use and interpretations of Continuous Improvement tools. Improve working conditions and processes (safety, quality, productivity, and cost) including supporting and directing employee to participate in improvement programs.

    What Do You Need?

    • High School Diploma or equivalent, Required
    • Associate Degree in Supervisory Management or related field, Desired
    • 2 years in a manufacturing or distribution center environment, Required
    • Previous experience in supervision, Required
    • Experience in Manufacturing or warehouse equipment and department processes, Required

    Who We Are

    At Ashley, we're more than a 're family. As the largest manufacturer of home furnishings in the world, we know what it takes to build incredible furniture and future leaders. We're problem solvers with the grit to persevere during challenging times and innovators who won't coast when times are good. We create solutions, not excuses. And never settle for status quo. It's the reason we're always searching for better ways to delivering an exceptional customer experience. That's why Ashley Furniture is #1 in our industry.

    Ready to grow? You've come to the right place. Ashley Furniture has a "Growth Mindset", and once you join our team, you'll learn from the best in the business.

    Apply today and find your home at Ashley

    Benefits We Offer

    • Health, Dental, Vision, Employee Assistance Program
    • Paid Vacation, Holidays, and Your Birthday off
    • Generous Employee Discount on home furnishings
    • Professional Development Opportunities
    • Ashley Wellness Centers (location specific) and Medical Tourism
    • Telehealth
    • 401(k) and Profit Sharing
    • Life Insurance

    Our Core Values

    • Honesty & Integrity
    • Passion, Drive, Discipline
    • Continuous Improvement/Operational Excellence
    • Dirty Fingernail
    • Growth Focused

    To learn more about Ashley Furniture, our community engagement programs, environmental stewardship, and our core values, please visit our Corporate Social Responsibility information page:

    Corporate Social Responsibility

    We are an equal opportunity employer and provide a drug-free working environment. While Ashley appreciates the interest of all candidates only those meeting specific position requirements may be contacted. Principals Only.

  • Just Posted

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Supervisor Distribution Center Receiving
  • Ashley Furniture
  • Springs, MS FULL_TIME
  • Build Your Career with Ashley Operations Supervisor What Will You Do? You will plan, direct, and assign work activities in a distribution department. Support and implement policies and procedures and ...
  • Just Posted

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Supervisor Distribution Center Shipping
  • Ashley Furniture
  • Mooreville, MS FULL_TIME
  • Build Your Career with Ashley Operations Supervisor What Will You Do? You will plan, direct, and assign work activities in a distribution department. Support and implement policies and procedures and ...
  • Just Posted

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Supervisor Distribution Center Shipping
  • Ashley Furniture
  • Albany, MS FULL_TIME
  • Build Your Career with Ashley Operations Supervisor What Will You Do? You will plan, direct, and assign work activities in a distribution department. Support and implement policies and procedures and ...
  • Just Posted

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Supervisor Distribution Center Receiving
  • Ashley Furniture
  • Toccopola, MS FULL_TIME
  • Build Your Career with Ashley Operations Supervisor What Will You Do? You will plan, direct, and assign work activities in a distribution department. Support and implement policies and procedures and ...
  • Just Posted

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Supervisor Distribution Center Receiving
  • Ashley Furniture
  • Mooreville, MS FULL_TIME
  • Build Your Career with Ashley Operations Supervisor What Will You Do? You will plan, direct, and assign work activities in a distribution department. Support and implement policies and procedures and ...
  • Just Posted

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0 Inbound Contact Center Supervisor jobs found in Columbus, MS area

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Registered Nurse, Home Health Full Time
  • CenterWell Home Health
  • Columbus, MS
  • Become a part of our caring community and help us put health first As a Home Health Registered Nurse, you will: Provide ...
  • 3/28/2024 12:00:00 AM

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Registered Nurse, Home Health Full Time
  • CenterWell Home Health
  • Starkville, MS
  • Become a part of our caring community and help us put health first As a Home Health Registered Nurse, you will: Provide ...
  • 3/28/2024 12:00:00 AM

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Loyalty Customer Care Representative (Work From Home/WFH - $17/HR)
  • Kobie
  • Mississippi State, MS
  • Loyalty Customer Care Representative - WORK FROM HOME! $17/hour + bonuses with performance *Work from home - high-speed ...
  • 3/28/2024 12:00:00 AM

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Assistant, Associate, or Full Research Professor - Applicant Pool
  • Mississippi State University
  • Starkville, MS
  • Assistant, Associate, or Full Research Professor - Applicant Pool Job no: 506393 Position type: Full-Time 12-Month, Time...
  • 3/28/2024 12:00:00 AM

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Research Associate I, II, III or Senior - Applicant Pool
  • Mississippi State University (MS)
  • Starkville, MS
  • Position Function: Research Associates in the Social Science Research Center hold part-time, or full-time, non-tenure tr...
  • 3/28/2024 12:00:00 AM

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Research Engineer I, II, III, or Senior
  • Mississippi State University (MS)
  • Starkville, MS
  • Position Function: This position will be located at the Mississippi State University Science and Technology Center at th...
  • 3/28/2024 12:00:00 AM

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Registered Nurse, Home Health Per Diem
  • Humana
  • Columbus, MS
  • Become a part of our caring community and help us put health first The Home Health Nursing, RN enables patients to stay ...
  • 3/27/2024 12:00:00 AM

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Extension Project Specialist
  • Mississippi State University
  • Starkville, MS
  • Position Function: In the Extension Center for Technology Outreach, the Extension Project Specialist is responsible for ...
  • 3/26/2024 12:00:00 AM

The city is located approximately 10 mi (16 km) west of the Mississippi-Alabama state line along U.S. Route 82, U.S. Route 45, and numerous state highways. US 82 leads southeast 29 mi (47 km) to Reform, Alabama and west 25 mi (40 km) to Starkville. US 45 leads south 32 mi (51 km) to Macon and north 28 mi (45 km) to Aberdeen. According to the United States Census Bureau, the city has a total area of 22.3 square miles (57.8 square kilometers), of which 21.4 square miles (55.5 square kilometers) is land and 0.9 square miles (2.3 square kilometers) is water. Large lakes and rivers are nearby, such...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Inbound Contact Center Supervisor jobs
$46,230 to $63,887
Columbus, Mississippi area prices
were up 1.2% from a year ago

Inbound Contact Center Supervisor in Utica, NY
All employees are part of one team and all supervisors are supes of that team.
January 17, 2020