Inbound Contact Center Supervisor jobs in Bergenfield, NJ

Inbound Contact Center Supervisor supervises inbound contact center agents and operations focusing on selling products or services. Monitors metrics and targets for service volume, sales, and timeliness. Being an Inbound Contact Center Supervisor responds to escalated calls with remedies or solutions. Implements sales and product training to update staff on product and service offerings, customer response standards, scripts, operational policies, and procedures. Additionally, Inbound Contact Center Supervisor prepares staff work schedules to ensure coverage and coordinate training. May require a bachelor's degree. Typically reports to a manager or head of a unit/department. The Inbound Contact Center Supervisor supervises a small group of para-professional staff in an organization characterized by highly transactional or repetitive processes. Contributes to the development of processes and procedures. To be an Inbound Contact Center Supervisor typically requires 3 years experience in the related area as an individual contributor. Thorough knowledge of functional area under supervision. (Copyright 2024 Salary.com)

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Distribution Center Supervisor (Night Shift)
  • The Foodware Group
  • Lodi, NJ FULL_TIME
  • Join The Foodware Group, where innovation meets excellence! As a leading supplier to the food service industry, we're committed to delivering top-tier quality and service. Be part of our journey as we redefine standards and leave a mark in the world of food services.
     
    Job Opportunity: We are seeking Distribution Center Supervisor to join our team who will be responsible for leading our night shift's operations. This hands-on role will require you to collaborate with other departments within and external to the DC to optimize workflow, ensure the quality of work, and contribute to the overall efficiency of the distribution center.
     
    Distribution Center Supervisor (Night Shift) Job Responsibilities
    • Responsible for overseeing the full spectrum of all distribution center functions with accuracy and integrity within the four walls of our facility.
    • Lead a team of employees (Temp and Perm) in the Distribution Facility from the DC Floor.
    • Manage established production standards by monitoring reports and evaluating/modifying processes to improve outcomes. Hold team members accountable to DC goals.
    • Interview, teach, train, cross-train, and develop current and new team members.
    • Conduct observations, monitor the work performance of all employees, and manage labor/resource needs according to customer and business forecasts/demands.
    • Ensure all assignments are completed quickly, safely, and effectively.
    • Create a culture of safety by meeting/exceeding OSHA standards/requirements.
    • Foster an environment of collaboration with other functional departments in the facility.
    • Embrace cross-training opportunities and fulfill other duties as assigned, contributing to a dynamic and adaptable workforce.
    • Manage schedules appropriately to ensure proper coverage throughout all areas of operations.
    Distribution Center Supervisor (Night Shift) Qualifications
    • Frontline Supervisor experience of 3 years
    • Experience with WMS (Warehouse Management System); BlueYonder a plus
    • Knowledge in Microsoft Office (Excel, Outlook, Word)
    • Demonstrate a track record of strong leadership and management skills.
    • Drive teamwork and team spirit.
    • Strong written and verbal skills.
    • Able to give and receive feedback.
    • Critical thinking and proactive approach to problem-solving: applies critical thinking to information received and evaluates what can be used for organizational success.
    • Takes initiative to problem solve.
    Benefits
    • Medical, Dental, and Vision Insurance
    • Health Savings Account Plan Option
    • 401(k)
    • Paid Time Off
    • Employee Assistance Program  

  • 15 Days Ago

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Hematology Supervisor - Full Time Days
  • Holy Name Medical Center
  • Teaneck, NJ FULL_TIME
  • Description Supvr, Hematology Holy Name is New Jersey's last remaining independent, Catholic health system, comprising a comprehensive 361-bed acute care medical center, a cancer center, medical fitne...
  • 1 Month Ago

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RN CLINICAL SUPERVISOR-FULL TIME-DAYS
  • Holy Name Medical Center
  • Teaneck, NJ FULL_TIME
  • Description Holy Name is New Jersey's last remaining independent, Catholic health system, comprising a comprehensive 361-bed acute care medical center, a cancer center, medical fitness center, residen...
  • 1 Month Ago

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Inbound Buyer / Planner
  • Symrise
  • Teterboro, NJ FULL_TIME
  • About UsSymrise is a global supplier of fragrances, flavors, food, nutrition, and cosmetic ingredients. Its clients include manufacturers of perfumes, cosmetics, food and beverages, pharmaceuticals an...
  • 19 Days Ago

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Inbound Transportation Coordinator
  • Michael Kors (USA) Inc
  • East Rutherford, NJ FULL_TIME
  • Michael Kors is always interested in hearing from talented, globally-minded individuals with a passion for fashion. If you enjoy working in a creative, fast-paced environment, then we would love to he...
  • 1 Month Ago

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Supervisor
  • Dunkin Donuts
  • Fort Lee, NJ FULL_TIME
  • The Supervisor will be responsible for coaching Crew Members throughout their shift to execute operational Brand standards and deliver a great and friendly guest experience. They set goals, provide jo...
  • Just Posted

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0 Inbound Contact Center Supervisor jobs found in Bergenfield, NJ area

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Patient Services Coordinator II-Cardiology
  • Mount Sinai Hospital
  • New York, NY
  • Job Description The Patient Services Coordinator II plays a crucial role in the delivery of healthcare services. The inc...
  • 3/28/2024 12:00:00 AM

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Patient Service Representative
  • Housing Works
  • New York, NY
  • Description Housing Works requires employees working in our Health Services division to be fully vaccinated against COVI...
  • 3/28/2024 12:00:00 AM

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Customer Support Lead (Remote)
  • Qonten
  • New York, NY
  • **Customer Support Lead (Remote)** - | Sun, 31 Oct 2021 00:31:56 GMT Some of our benefits vary by state and depend on th...
  • 3/28/2024 12:00:00 AM

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Executive Customer Relations Supervisor
  • Altice USA
  • New York, NY
  • **Executive Customer Relations Supervisor** **Job ID:** 2022-31457 **Location:** 200 Jericho Quadrangle, Jericho, NY **O...
  • 3/28/2024 12:00:00 AM

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Recovery Services Supervisor ( PROS )
  • POSTGRADUATE CENTER FOR MENTAL HEAL
  • Bronx, NY
  • Job Details Job Location 1775 Grand Conc Scatter PROS BRSC - Bronx, NY Education Level 4 Year Degree Description JOB SCO...
  • 3/25/2024 12:00:00 AM

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Patient Coordinator I
  • Mount Sinai Hospital
  • New York, NY
  • Job Description The Patient Coordinator I greets and establishes first contact with patients, or performs in a call cent...
  • 3/25/2024 12:00:00 AM

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Patient Services Coordinator I-12600-039
  • Mount Sinai Hospital
  • New York, NY
  • Job Description The Patient Services Coordinator plays a crucial role in the delivery of healthcare services. The incumb...
  • 3/24/2024 12:00:00 AM

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Patient Coordinator I - Surgery
  • Mount Sinai Hospital
  • New York, NY
  • Job Description The Patient Coordinator I greets and establishes first contact with patients, or performs in a call cent...
  • 3/24/2024 12:00:00 AM

Bergenfield is a borough in Bergen County, New Jersey, United States. As of the 2010 United States Census, the borough's population was 26,764, reflecting an increase of 517 (+2.0%) from the 26,247 counted in the 2000 Census, which had in turn increased by 1,789 (+7.3%) from the 24,458 counted in the 1990 Census. Bergenfield was formed on the basis of a referendum held on June 25, 1894, from portions of Englewood Township and Palisades Township.[21][22][23] The borough was formed during the "Boroughitis" phenomenon then sweeping through Bergen County, in which 26 boroughs were formed in the co...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Inbound Contact Center Supervisor jobs
$62,465 to $86,321
Bergenfield, New Jersey area prices
were up 1.5% from a year ago

Inbound Contact Center Supervisor in Utica, NY
All employees are part of one team and all supervisors are supes of that team.
January 17, 2020