Inbound Contact Center Supervisor jobs in Bakersfield, CA

Find Your Opportunity!

Dollar General is now hiring for the following position at the Lebec Distribution Center in the Bakersfield / Arvin, CA area!

WAREHOUSE SUPERVISOR II

Salary $65,000 - $75,000

Dollar General offers health, dental, 401k, paid time off plus tuition-free degree and secondary education programs to you and your immediate family!

To apply, visit the Dollar General careers website and search by Req ID# 299409

GENERAL SUMMARY:

Supervises the timely receipt, stocking, order filling, or shipment of merchandise. May supervise employees who operate rolling stock equipment and/or automated equipment.

DUTIES and RESPONSIBILITIES:

• Reviews WMS reports; notifies WMS personnel regarding shutdowns or other WMS failures.
• Utilizes Standard Operating Procedures to resolve and correct problems; communicates issues to Inbound/Outbound Manager.
• Reviews reports to determine daily department staffing levels; reviews staffing plan with Inbound/Outbound Manager.
• Develops continuity in utilization of Labor Transfer pay program.
• Conducts weekly and monthly staffing review with Inbound/Outbound Manager.
• Partners with Training Department to monitor new employee development tracking.
• Plans daily production goals.
• Utilizes Productivity Improvement Plan process to identify improvement areas.
• Reviews quality measurements and reports status to Inbound/Outbound Manager.
• Maintains employee records on a daily basis.
• Supports safety programs to reduce or eliminate employee injuries.
• Conducts annual employee reviews and merit increase evaluations.
• Interviews and selects candidates for employment in partnership with Human Resources department.
• Performs counseling sessions and is empowered to dismiss employees in applicable situations.

Qualifications

KNOWLEDGE and SKILLS:

• Understanding of inventory accounting.
• Knowledge of specific inbound or outbound functions within the distribution center.
• Strong attention to detail
• Demonstrated skills necessary to assist employees in conflict resolution and one-to-one communication.
• Good oral and written communication skills to include interviewing skills.
• Computer skills: warehouse management systems, Word, Excel, and payroll/personnel systems such as KRONOS.

WORK EXPERIENCE and/or EDUCATION:

• Automated distribution center experience preferred.
• Two or more years of supervisory experience.
• Warehouse Management System (WMS) experience preferred.

WORKING CONDITIONS:

• Must be able to physically move throughout the distribution center to monitor the flow of merchandise.
• Exposure to changing climatic conditions.
• Exposure to dust, lighting and noise.
• Some heavy lifting, bending, stooping, squatting, and kneeling may be required to assist employees when necessary.

Work where you matter! At Dollar General, our mission is Serving Others! We value each and every one of our employees. Whether you are looking to launch a new career in one of our many convenient Store locations, Distribution Centers, Store Support Center or with our Private Fleet Team, we are proud to provide a wide range of career opportunities. We are not just a retail company; we are a company that values the unique strengths and perspectives that each individual brings. Your difference truly makes a difference at Dollar General. How would you like to Serve? Join the Dollar General Journey and see how your career can thrive.

EOE M/F/D/V

Job Type: Full-time

Pay: $65,000.00 - $75,000.00 per year

Work Location: In person