Inbound Contact Center Supervisor jobs in Altus, OK

Inbound Contact Center Supervisor supervises inbound contact center agents and operations focusing on selling products or services. Monitors metrics and targets for service volume, sales, and timeliness. Being an Inbound Contact Center Supervisor responds to escalated calls with remedies or solutions. Implements sales and product training to update staff on product and service offerings, customer response standards, scripts, operational policies, and procedures. Additionally, Inbound Contact Center Supervisor prepares staff work schedules to ensure coverage and coordinate training. May require a bachelor's degree. Typically reports to a manager or head of a unit/department. The Inbound Contact Center Supervisor supervises a small group of para-professional staff in an organization characterized by highly transactional or repetitive processes. Contributes to the development of processes and procedures. To be an Inbound Contact Center Supervisor typically requires 3 years experience in the related area as an individual contributor. Thorough knowledge of functional area under supervision. (Copyright 2024 Salary.com)

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Weekend RN Supervisor
  • Wellington Care Center
  • Wellington, TX FULL_TIME
  • We’re seeking a Weekend RN Supervisor to join our growing team! Reliability, trustworthiness and consistency with regard to attendance is extremely important to this job. The ability to regularly and timely attend work, cooperative and politely work and deal with others, and to effectively multi-task and work in a stressful environment are also essential functions to this job.

    Responsibilities: 

    • Supervise staff through appropriate assignment and delegation of duties, within resident census.
    • Properly monitor the administration of resident medication and medication reorders.
    • Implement resident care plans in compliance with Company and federal guidelines and physician's orders.
    • Perform and supervise treatments.
    • Accurately and promptly transcribe physician orders, contacting physician with the change of condition report.
    • Timely and accurate documentation of residents' charts.  Complete Nursing assessment as required.
    • Participate in shift reports.
    • Assume responsibility of staff nurse when necessary.
    • Implement established nursing policy and procedures, educating support staff regarding the care needs of residents.
    • Maintain a safe working environment, complying with infection control and body mechanic procedures.
    • Respond to the need for staffing shortages by arranging for replacement staff.
    • Manage investigations for resident variances, contact family, completing resident incident and variance reports.
    • Manage lab orders, lab results, contacting a physician for follow-up orders
    • Must work a minimum of eight (8) consecutive hours each day

    Requirements: 

    • Registered Nurse with required state licensure.
    • Excellent technical, assessment, and documentation skills.
    • Leadership qualities and good communication skills.
    • Ability to organize workflow, respond to emergencies, and note detail.

    We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

  • Just Posted

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RECREATION AID (FITNESS CENTER)
  • Air Education and Training Command
  • Altus, OK OTHER
  • About the position: This position will be assigned to the 7 Force Support Squadron, Fitness Center.
  • 19 Days Ago

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Cook - Crowell Nursing Center
  • CRH
  • Crowell, TX FULL_TIME
  • Job Description Do you love to cook? Are you passionate about food? As a Cook on our team, you’ll help bring recipes to life while being able to flex your creativity! Surrounded by fresh ingredients a...
  • 2 Days Ago

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RN, Women's Center
  • Jackson County Memorial Hospital
  • Altus, OK FULL_TIME
  • Provides direct and indirect patient care in the maternity and newborn care setting. Communicates with physicians about changes in patient’s clinical condition including: maternal and fetal status, re...
  • 14 Days Ago

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Banking Center Manager - Altus
  • MidFirst Bank - Default
  • Altus, OK FULL_TIME
  • The Banking Center Manager is responsible for managing the daily operations of a banking center as well as providing leadership to a team of sales and service professionals to meet and exceed sales go...
  • 1 Month Ago

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Housekeeping Supervisor
  • woodwardsnt
  • Woodward, OK FULL_TIME
  • We are seeking a dependable and detail-oriented individual to manage and supervise all Environmental functions and personnel. The Housekeeping Supervisor will maintain their facility and department eq...
  • Just Posted

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0 Inbound Contact Center Supervisor jobs found in Altus, OK area

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LVN, Home Health Per Diem
  • CenterWell Home Health
  • Vernon, TX
  • Become a part of our caring community and help us put health first As a Home Health LPN, you will: Provide professional ...
  • 3/28/2024 12:00:00 AM

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LVN, Home Health Per Diem
  • Humana
  • Vernon, TX
  • Become a part of our caring community and help us put health first As aHome Health LPN,you will: Provide professional nu...
  • 3/28/2024 12:00:00 AM

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FT Customer Service Agent (Work From Home)>
  • Destinee Travel
  • Altus, OK
  • [Customer Support / Remote] Anywhere in U.S. / Up to $65K per year / Extremely flexible hours - As a Customer Service Ag...
  • 3/28/2024 12:00:00 AM

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County Meter Reader
  • Meter Reader
  • Altus, OK
  • Responsibilities The primary responsibility of this position is to read meters and record consumption of the water used,...
  • 3/28/2024 12:00:00 AM

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Retail Sales Associate (Part-Time)
  • AutoZone, Inc.
  • Altus, OK
  • AutoZone's Part-Time Retail Sales Associates drive sales through superior customer service by exceeding customer expecta...
  • 3/28/2024 12:00:00 AM

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Social Worker Home Health PRN
  • CenterWell Home Health
  • Vernon, TX
  • Become a part of our caring community and help us put health first The Medical Social Worker participates in the interdi...
  • 3/25/2024 12:00:00 AM

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LVN, Home Health Per Diem
  • Humana Inc.
  • Vernon, TX
  • Become a part of our caring community and help us put health first As a Home Health LPN, you will: * Provide professiona...
  • 3/24/2024 12:00:00 AM

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FT Call Center Representative (Work From Home)>
  • Lap of Love
  • Altus, OK
  • [Customer Service / Remote] - Anywhere in U.S. / Up to $17 per hour / Medical, Dental & Vision / 401k with company match...
  • 3/24/2024 12:00:00 AM

Altus (pronounced AL-tus) is a city and the county seat in Jackson County, Oklahoma, United States. The population was 19,813 at the 2010 census, a loss of 7.7 percent compared to 21,454 at the 2000 census. Altus is home to Altus Air Force Base, the United States Air Force training base for C-17, KC-46 and KC-135 aircrews. It is also home to Western Oklahoma State College and Southwest Technology Center. Altus is located in northeastern Jackson County. It is situated in what used to be Old Greer County, an area with disputed ownership until a Supreme Court decision awarded it to Oklahoma Terri...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Inbound Contact Center Supervisor jobs
$45,981 to $63,542
Altus, Oklahoma area prices
were up 1.2% from a year ago

Inbound Contact Center Supervisor in Utica, NY
All employees are part of one team and all supervisors are supes of that team.
January 17, 2020