Inbound Contact Center Supervisor jobs in Alexandria, LA

Inbound Contact Center Supervisor supervises inbound contact center agents and operations focusing on selling products or services. Monitors metrics and targets for service volume, sales, and timeliness. Being an Inbound Contact Center Supervisor responds to escalated calls with remedies or solutions. Implements sales and product training to update staff on product and service offerings, customer response standards, scripts, operational policies, and procedures. Additionally, Inbound Contact Center Supervisor prepares staff work schedules to ensure coverage and coordinate training. May require a bachelor's degree. Typically reports to a manager or head of a unit/department. The Inbound Contact Center Supervisor supervises a small group of para-professional staff in an organization characterized by highly transactional or repetitive processes. Contributes to the development of processes and procedures. To be an Inbound Contact Center Supervisor typically requires 3 years experience in the related area as an individual contributor. Thorough knowledge of functional area under supervision. (Copyright 2024 Salary.com)

N
RN Weekend Supervisor
  • Natchez Rehabilitation and Healthcare Center
  • Natchez, MS FULL_TIME

  • RN WKND SUPERVISOR (BAYLOR PROGRAM)
    WORK F/S/S 
     Very Competitive Wage and Benefits Package!!
    Shift Differential: 
    Sat/Sun 3pm-11pm: $7.00/hour

    Excellent Benefits Package!!!
    Tuition Reimbursement, Family Scholarships, Early Pay,
    Eligible for the Level up program listed below: $1.50 /hour after achieved CEU's,
    FSA, HSA, 401K and much more!
    INDNUR

    Ask us about or Level 1 and 2 educational programs. RN/LVN/LPNs can earn up to an additional $1.50 per hour.

    We also offer a Tuition Reimbursement opportunity, as well as our Family Scholarship Program.


    Your talents, skills and heart are in high demand. Join our team of collaborative healthcare professionals and work closely with a cross-functional team to create an environment of quality health and wellness of the minds, bodies and spirit s of our residents. APPLY TODAY!

    About Us

    Over the past 20 years, Nexion has grown to 50 affiliate skilled nursing and rehabilitation, as well as assisted living facilities in Colorado, Louisiana, Mississippi and Texas. Our collaborative and compassionate culture provides a platform for team members to share their talents and skills to facilitate continuous improvement across the entire organization. Nexion has also taken an active stance for diversity and inclusion by establishing a Diversity Task Force to tear down divisive barriers and build unity of cultures and purpose. Our commitment to excellence begins with the unity of our team for the care of our residents, which is reflected in our positive clinical outcomes, resident and family member testimonials, customer satisfaction ratings, AHCA Quality Awards and the advancement and tenure of our associates. We invite you to experience the Nexion culture and grow with us.

    Summary

    The primary purpose of the RN Weekend Supervisor is to supervise the day-to-day nursing activities of the facility during your tour of duty. Such supervision must be in accordance with current federal, state, and local standards, guidelines, and regulations that govern our facility, and as may be required by the Director of Nursing Services, to ensure that the highest degree of quality care is maintained at all times.


    Responsibilities

    • Receives report on patient/resident status from previous shift, evaluates and ensures resources in place to meet needs
    • Makes physical rounds assessing quality of care, intervening with provision of care and interacting with care givers and patients/residents
    • May administer medication/treatments as prescribed.
    • Supervises charge nurses, aides, and other providers of care in carrying out their responsibility (medication pass, nursing care, documentation, treatments, supervision) 
    • Assesses and monitors to verify patient/residents’ needs are met and policies and procedures are followed.
    • Provides empathetic communication to families, patient/residents regarding change of condition and in response to care concerns 
    • Performs other duties as assigned by supervisor

    Requirements:

    • Graduate of an accredited school of Nursing.
    • Valid registration as an RN in the state of Practice
    • Completion of relevant state Board of Nursing approved.

    Benefits:

    • Excellent wage benefits package
    • Competitive wages
    • Opportunity to make a difference in the community

    EOE M/F/D/V


  • 19 Days Ago

M
RN Weekend Supervisor
  • Many Healthcare and Rehabilitation Center
  • Many, LA FULL_TIME
  • THIS POSITION IS FOR RN WEEKEND SUPERVISOR/TREATMENT NURSE, PRN. Ask us about or Level 1 and 2 educational programs. RN/LVN/LPNs can earn up to an additional $1.50 per hour.We also offer a Tuition Rei...
  • 23 Days Ago

W
Human Rights Supervisor
  • WESTSIDE HABILITATION CENTER
  • Alexandria, LA FULL_TIME
  • Position Summary: Investigates and writes reports on allegations of abuse and neglect or suspicions of inappropriate activity or unknown injuries. Fulfils position duties using value-based principles ...
  • 6 Days Ago

W
RN Supervisor Weekends
  • Winnfield Nursing and Rehabilitation Center, LLC
  • Winnfield, LA PART_TIME
  • Winnfield Nursing and Rehabilitation Center in Winnfield, LA is actively seeking a diligent Registered Nurse / RN Weekend Supervisor to provide excellent patient care! Are you a nursing expert? Are yo...
  • 8 Days Ago

I
Dispatcher/ Business Contact
  • InCharge Logistics
  • Alexandria, LA FULL_TIME
  • InCharge Logistics has an exciting opportunity for a Dispatcher/ Business Contact to oversee our major delivery operation in Alexandria, LA!Previous supervisor and delivery driving experience required...
  • 2 Days Ago

N
Cna community center
  • NATCHITOCHES COMMUNITY CARE CENTER
  • Natchitoches, LA FULL_TIME
  • Certified Nursing Assistant (CNA)* Available shifts : * 7a-7p* Are you ready to join an organization that has a reputation for outstanding leadership, innovation, and industry expertise. Our employees...
  • 19 Days Ago

Filters

Clear All

  • Filter Jobs by companies
  • More

0 Inbound Contact Center Supervisor jobs found in Alexandria, LA area

R
Radiology Technologist
  • Rapides Regional Medical Center
  • Alexandria, LA
  • Description Introduction Are you looking for a work environment where diversity and inclusion thrive? Submit your applic...
  • 3/28/2024 12:00:00 AM

R
Medical Laboratory Scientist
  • Rapides Regional Medical Center
  • Alexandria, LA
  • Description Introduction Are you looking for a work environment where diversity and inclusion thrive? Submit your applic...
  • 3/28/2024 12:00:00 AM

R
Ultrasound Technician
  • Rapides Regional Medical Center
  • Alexandria, LA
  • Description Introduction Are you looking for a work environment where diversity and inclusion thrive? Submit your applic...
  • 3/28/2024 12:00:00 AM

R
Ultrasound Technician
  • Rapides Regional Medical Center
  • Alexandria, LA
  • Description Introduction Are you looking for a work environment where diversity and inclusion thrive? Submit your applic...
  • 3/28/2024 12:00:00 AM

C
Medical Assistant Certified-Specialty Oncology Hematology-Full Time
  • Christus Health
  • Alexandria, LA
  • Description Summary: Under the supervision of the Cancer Center Supervisor or Manager, the Medical Assistant Certified a...
  • 3/28/2024 12:00:00 AM

R
NICU Respiratory Therapist
  • Rapides Regional Medical Center
  • Alexandria, LA
  • Description Introduction Do you have the career opportunities as a Respiratory Therapist you want with your current empl...
  • 3/28/2024 12:00:00 AM

C
Field Service Technician I - IM Regional Operations
  • Christus Health
  • Alexandria, LA
  • Description Summary: The Field Services Technician is responsible for the day-to-day operational support of the end user...
  • 3/27/2024 12:00:00 AM

R
NICU Respiratory Therapist
  • Rapides Regional Medical Center
  • Alexandria, LA
  • Description Introduction Do you have the career opportunities as a Respiratory Therapist you want with your current empl...
  • 3/27/2024 12:00:00 AM

Alexandria is the ninth-largest city in the state of Louisiana and is the parish seat of Rapides Parish, Louisiana, United States. It lies on the south bank of the Red River in almost the exact geographic center of the state. It is the principal city of the Alexandria metropolitan area (population 153,922) which encompasses all of Rapides and Grant parishes. Its neighboring city is Pineville. In 2010, the population was 47,723, an increase of 3 percent from the 2000 census....
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Inbound Contact Center Supervisor jobs
$48,041 to $66,389
Alexandria, Louisiana area prices
were up 1.2% from a year ago

Inbound Contact Center Supervisor in Utica, NY
All employees are part of one team and all supervisors are supes of that team.
January 17, 2020