Inbound Contact Center Manager jobs in Marrero, LA

Inbound Contact Center Manager manages inbound contact center agents and operations focusing on selling products or services. Develops standards and monitors metrics and targets for service volume, sales, and timeliness. Being an Inbound Contact Center Manager implements sales and product training to ensure staff is updated on product and service offerings and standard customer response procedures. Sets and communicates operational policies and procedures. Additionally, Inbound Contact Center Manager may require a bachelor's degree. Typically reports to a director. The Inbound Contact Center Manager manages subordinate staff in the day-to-day performance of their jobs. True first level manager. Ensures that project/department milestones/goals are met and adhering to approved budgets. Has full authority for personnel actions. To be an Inbound Contact Center Manager typically requires 5 years experience in the related area as an individual contributor. 1 - 3 years supervisory experience may be required. Extensive knowledge of the function and department processes. (Copyright 2024 Salary.com)

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Inbound Business Development Manager
  • 360insights
  • Orleans, LA FULL_TIME
  • Live, Play and Work in New Orleans

    We are excited to be making NOLA home for our new US Headquarters. We will host an inviting workspace for team members to collaborate, connect, learn and grow in person together, and meet visiting team members and clients.

    Experiences that create growth. Growth that creates experiences.

    Here at 360insights you will be a part of a fast paced global team that is innovating and leading in the channel incentives and insights industry through our SaaS platform. You will be delivering great solutions and services for some of the world’s most recognizable brands all within an inspiring culture that has certified us as a Great Place to Work® in Canada, the USA and the UK.

    At 360insights you will have lots of experiences and opportunities to grow in some way and the more experience you gain along the way, the more opportunities will open to you.

    What you will be doing:

    We are seeking a Business Development Manager to join our team. Look, we know this job is typically a stepping stone for many as they progress in their sales career. At 360insights we will equip you with all the skills and tools of the trade to be successful and if you work hard we also desire to provide the next couple of stones to step on down your career path.

    Here’s what you’ll do: As a BDM you’ll help drive our team revenue’s top of the funnel new business growth in these ways:

    Set initial Discovery Meetings with qualified personas and accounts.

    Accelerate existing pipeline

    Nurture target persona that are not ready to engage in a buying cycle today

    Perform research to develop new account insights.

    In the role you will:

    • Maintain high weekly activity including cold calling, email prospecting, and social selling.
    • Use your high EQ to develop insights into your target verticals and what challenges channel managers are struggling with today – to speak their language with empathy
    • Create laser-focused campaigns aimed at delivering education to accounts at a 1:1 scale
    • Unleash fun and creative three-dimensional mailers and out of the box tactics to entice our prospects to commit to taking action
    • Use sophisticated business development tools such as SalesLoft, ZoomInfo, LinkedIn Sales Navigator, Vidyard, and others to drive engagement
    • Team-up with the vertical sales organization to ensure a smooth handoff of educated prospects that are ready to take the next step
    • Extremely disciplined in Salesforce hygiene.
    • Identify and import buyers group for high scoring leads.

    What you’ll bring

    • Strong communication and written skills over phone and email
    • Insatiably curious
    • 1-2 years in SaaS or BPO business development in a sales, marketing or client services capacity
    • Strong communication and written skills over phone and email
    • Comfortable with engaging prospects from first touch to first call
    • Expert-level use of toolset (SalesLoft, ZoomInfo, LinkedIn Nav, Salesforce, 6Sense, etc.)

    We are a people-first organization, passionate about our culture which means that we live and breathe our values every day and in our interactions with team members and clients. Being people focused means shows up like this:

    In each area of our business there are opportunities for personal and professional growth or to diversify into other disciplines, all supported by L&D and mentorship programs

    No matter where you are in the world, we have comprehensive healthcare and retirement plans backed up by people-first policies that support a balanced lifestyle, generous vacation and family leave plans, recognition for the value you bring, employee led groups to keep you connected, company profit share bonus, stock options and much more.

    We welcome all future Insighters, from all walks of life. We welcome and encourage applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process 360insights is committed to providing equal employment opportunities to people of every race, religion or belief and ethnic origin, regardless of age, disability, sexual orientation, or gender identity. We just want you to bring your authentic self, live our Be Real & Have Fun value, do your best work with us, so that together we can all grow and be successful together.

    Job Type: Full-time

    Salary: $50,000.00 - $60,000.00 per year

    Benefits:

    • 401(k)
    • 401(k) matching
    • Dental insurance
    • Health insurance
    • Life insurance
    • Paid time off
    • Vision insurance

    Schedule:

    • Monday to Friday

    Ability to commute/relocate:

    • New Orleans, LA: Reliably commute or planning to relocate before starting work (Required)

    Experience:

    • Business development: 1 year (Preferred)
    • Sales: 1 year (Preferred)

    Willingness to travel:

    • 25% (Preferred)

    Work Location: In person

  • 13 Days Ago

R
Store manager center
  • Rent-A-Center
  • Chalmette, LA FULL_TIME
  • Rent A Center Ready to do your best work? Why should I apply in just a few clicks? Paid Time Off and Sundays Off We are Closed! Full-Time Employment and a Consistent Schedule Weekly Pay (companywide) ...
  • 26 Days Ago

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Accounts Manager - Ponchatoula Community Care Center
  • Ponchatoula Community Care Center
  • Ponchatoula, LA FULL_TIME
  • Are you ready to join an organization that has a reputation for outstanding leadership, innovation, and industry expertise. Our employees use their creativity and talent to invent new solutions, meet ...
  • Just Posted

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RN Clinical Manager - Chateau de Notre Dame Community Care Center
  • Chateau de Notre Dame Community Care Center
  • Orleans, LA FULL_TIME
  • Are you ready to join an organization that has a reputation for outstanding leadership, innovation, and industry expertise? Our employees use their creativity and talent to invent new solutions, meet ...
  • 17 Days Ago

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Assistant Moving Center Manager
  • U-Haul Co. of Louisiana
  • Metairie, LA FULL_TIME
  • Location: 3800 N Causeway Blvd, Metairie, Louisiana 70002 United States of America Are you looking for more responsibility while taking the next step in your career? Are you a person who loves to help...
  • 19 Days Ago

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Banking Center Manager
  • First Horizon
  • Orleans, LA FULL_TIME
  • Summary The Banking Center Manager manages all banking center employees and supervises day-to-day operations of the banking center while ensuring safety, operational soundness and excellent service le...
  • 19 Days Ago

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0 Inbound Contact Center Manager jobs found in Marrero, LA area

Marrero is a census-designated place (CDP) in Jefferson Parish, Louisiana, United States. Marrero is on the south side (referred to as the "West Bank") of the Mississippi River, within the New Orleans–Metairie–Kenner Metropolitan Statistical Area. The population was 33,141 at the 2010 census. Marrero is located west of the Intracoastal Canal on the Mississippi River, at coordinates 29°53′10″N 90°6′36″W / 29.88611°N 90.11000°W / 29.88611; -90.11000 (29.886017, -90.109930). It is bordered to the east by Harvey, to the west by Westwego, and to the north, across the Mississippi, by New Orleans....
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Inbound Contact Center Manager jobs
$84,873 to $121,852
Marrero, Louisiana area prices
were up 1.2% from a year ago

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