Inbound Contact Center Manager jobs in Montana

Inbound Contact Center Manager manages inbound contact center agents and operations focusing on selling products or services. Develops standards and monitors metrics and targets for service volume, sales, and timeliness. Being an Inbound Contact Center Manager implements sales and product training to ensure staff is updated on product and service offerings and standard customer response procedures. Sets and communicates operational policies and procedures. Additionally, Inbound Contact Center Manager may require a bachelor's degree. Typically reports to a director. The Inbound Contact Center Manager manages subordinate staff in the day-to-day performance of their jobs. True first level manager. Ensures that project/department milestones/goals are met and adhering to approved budgets. Has full authority for personnel actions. To be an Inbound Contact Center Manager typically requires 5 years experience in the related area as an individual contributor. 1 - 3 years supervisory experience may be required. Extensive knowledge of the function and department processes. (Copyright 2024 Salary.com)

L
Center Manager
  • Lincare
  • Miles, MT FULL_TIME
  • Job Responsibilities:

    • Develope business management goals and objectives that lend to growth and prosperity
    • Drive productivity and efficiency by leading the work and direction of your team
    • Devise and implement business plans and best practices to promote the attainment of goals
    • Oversee the fiscal health and growth of the management location
    • Evaluate and supervise employee performance
    • Staff and train new team members
    • Drive growth of the location by providing exceptional care to referral sources and patients alike
    • Manage inventory and procurement of necessary equipment
    • Understand and promote the products and services offered to improve patient outcomes
    • Drive the organization's strict adherence to an employee safety and compliance program

    Job Type: Full-time

    Benefits:

    • 401(k)
    • Dental insurance
    • Employee discount
    • Health insurance
    • Paid time off
    • Vision insurance

    Experience level:

    • 1 year
    • 2 years
    • 3 years

    Shift:

    • Day shift

    Weekly day range:

    • Monday to Friday

    Ability to Commute:

    • Miles City, MT (Preferred)

    Ability to Relocate:

    • Miles City, MT: Relocate before starting work (Required)

    Work Location: In person

  • 4 Days Ago

L
Center Manager
  • Lincare
  • Helena, MT FULL_TIME
  • map out processes and protocols to achieve goals motivate and lead teams adjust quickly to a rapidly changing health care marketplace work for an organization that rewards success and fosters a cultur...
  • 1 Month Ago

C
Manager
  • Central Montana Medical Center
  • Lewistown, MT FULL_TIME
  • Provides supervision and oversight to the Purchasing, Environmental Services, and Laundry housekeeping/laundry/purchasing activities. Performs in accordance with established policies and procedures of...
  • 18 Days Ago

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Service Center Manager
  • Gills Point S Tire & Auto
  • Baker, MT FULL_TIME
  • DescriptionAre you ready to join the winning team? At Gills Point S, our team has a common goal of providing exceptional service to our customers, while also ensuring that each employee feels valued, ...
  • 24 Days Ago

S
City Center - Produce Manager
  • Super 1 Foods
  • Kalispell, MT FULL_TIME
  • Founded in 1985, Super 1 Foods is a family owned and operated business with deep ties to the communities we serve. We offer our full-time employees a generous benefits package that includes paid vacat...
  • 1 Day Ago

G
Detention Center Office Manager
  • Gallatin County
  • Bozeman, MT FULL_TIME
  • This position is located in the Sheriff’s Office at the Detention Center and performs a variety of clerical, technical and support duties of the Detention Center. This position coordinates the public,...
  • 1 Day Ago

A
Call Center Manager
  • Automated Health Systems
  • Baltimore, MD
  • Automated Health Systems, a dynamic healthcare company, is hiring motivated and experienced call center management profe...
  • 3/29/2024 12:00:00 AM

P
Call Center Manager
  • ProSolar Systems Caribbean
  • Fort Lauderdale, FL
  • Job Description Job Summary: Managing the call center operations on a day-to-day basis to ensure optimum performance and...
  • 3/29/2024 12:00:00 AM

S
Call Center Manager
  • StevenDouglas
  • Decatur, AL
  • My client, a growing healthcare technology company, is seeking a Call Center Manager for its high-volume environment. Th...
  • 3/28/2024 12:00:00 AM

T
Call Center Manager
  • The Call Center Network
  • Tacoma, WA
  • Job Description Job Description ******This job will be located in Portland, OR surrounding area****** Rapidly growing, s...
  • 3/28/2024 12:00:00 AM

C
Call Center Manager
  • Christopher Ligori & Associates
  • Tampa, FL
  • Job Description Job Description Pay: $40,000k to $45,000k plus year-end bonus Pay: $40,000k to $45,000k plus year-end bo...
  • 3/28/2024 12:00:00 AM

A
Call Center Manager
  • Automated Health Systems
  • Baltimore, MD
  • Automated Health Systems, a dynamic healthcare company, is hiring motivated and experienced call center management profe...
  • 3/27/2024 12:00:00 AM

F
Call Center Manager
  • Frontline Source Group
  • Dallas, TX
  • Call Center Manager Our client located in Dallas, TX has a need for a Call Center Manager on a direct hire basis. Compan...
  • 3/27/2024 12:00:00 AM

U
Call Center Manager
  • Ultimate Staffing
  • Brea, CA
  • Excellent opportunity to work for a leading Heating and Plumbing company in Brea, CA. Manage a team of 25 in the call ce...
  • 3/25/2024 12:00:00 AM

Montana (/mɒnˈtænə/ (listen)) is a landlocked state in the Northwestern United States. Montana has several nicknames, although none are official, including "Big Sky Country" and "The Treasure State", and slogans that include "Land of the Shining Mountains" and more recently "The Last Best Place". Montana is the 4th largest in area, the 8th least populous, and the 3rd least densely populated of the 50 U.S. states. The western half of Montana contains numerous mountain ranges. Smaller island ranges are found throughout the state. In all, 77 named ranges are part of the Rocky Mountains. The easte...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Inbound Contact Center Manager jobs
$79,252 to $113,781

Inbound Contact Center Manager in Altus, OK
When customers call a business on the phone for support, the call center is where they land.
December 29, 2019
Inbound Contact Center Manager in High Point, NC
Having a good coaching program in place is vital to success in improving efficiency.  Make sure your call center software includes a coaching and monitoring tool.
January 01, 2020
Inbound Contact Center Manager in Columbus, GA
Traditional call centers are the heart of customer service for many businesses.
February 11, 2020