Inbound Contact Center Manager jobs in Lake Charles, LA

Inbound Contact Center Manager manages inbound contact center agents and operations focusing on selling products or services. Develops standards and monitors metrics and targets for service volume, sales, and timeliness. Being an Inbound Contact Center Manager implements sales and product training to ensure staff is updated on product and service offerings and standard customer response procedures. Sets and communicates operational policies and procedures. Additionally, Inbound Contact Center Manager may require a bachelor's degree. Typically reports to a director. The Inbound Contact Center Manager manages subordinate staff in the day-to-day performance of their jobs. True first level manager. Ensures that project/department milestones/goals are met and adhering to approved budgets. Has full authority for personnel actions. To be an Inbound Contact Center Manager typically requires 5 years experience in the related area as an individual contributor. 1 - 3 years supervisory experience may be required. Extensive knowledge of the function and department processes. (Copyright 2024 Salary.com)

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Start-Up Manager
  • Up Manager - Worley Careers
  • Cameron, LA FULL_TIME
  • Building on our past. Ready for the future

    Worley is a global professional services company of energy, chemicals and resources experts headquartered in Australia.?

    Right now, we’re bridging two worlds as we accelerate to more sustainable energy sources, while helping our customers provide the energy, chemicals and resources that society needs now.

    We partner with our customers to deliver projects and create value over the life of their portfolio of assets. We solve complex problems by finding integrated data-centric solutions from the first stages of consulting and engineering to installation and commissioning, to the last stages of decommissioning and remediation. Join us and help drive innovation and sustainability in our projects. 

    Worley is seeking a dynamic and experienced Start-Up Manager to oversee the commissioning activities and execution plan for a large-scale LNG construction project. The ideal candidate will possess a blend of technical expertise, leadership skills, and a commitment to safety to ensure the successful start-up of the project. This role requires a motivated self-starter with a comprehensive understanding of gas processes, excellent communication abilities, and the capability to collaborate effectively with construction and operations teams.

     

    BASIC FUNCTIONS

    The Start-Up Manager will have full responsibility to direct and execute commissioning activities and execution plan for a large-scale LNG construction project, and for implementing Worley’s Safety Policies and Procedures throughout the commissioning phases of the project.

     

    SPECIFIC DUTIES

    Prepare Commissioning philosophy, schedule, and procedures during the project Detailed Design phase.

    Conduct commissioning and start-up of all systems, ensuring adherence to project specifications.

    Oversee day-to-day commissioning activities throughout all project phases.

    Support system handover and acceptance from Construction Team to Operations Team.

    Report to the Project Manager on commissioning issues, start-up schedule, and progress.

    Interface with client management regarding commissioning and start-up.

    Ensure cost-effective utilization of commissioning resources.

    Define system priority handover list from Construction to Commissioning and from Commissioning to Operations.

    Develop and maintain commissioning budget.

    Develop and review commissioning test equipment and material take-offs.

    Coordinate with vendors for specialized equipment and overall vendor coordination.

    Prepare systems for final inspection and handover to Operations Team.

    Assist in evaluation and selection of Commissioning Team staff members.

    Proficiency in MS Office Applications (Word, Excel, Access, PowerPoint).

    Perform other duties as assigned or requested.

    #LI-JS4

    QUALIFICATIONS

    Motivated self-starter with complex problem-solving ability.

    Excellent communication skills and team-oriented personality.

    Detailed working knowledge of the LNG process and facilities including power generation and distribution, control and safety systems, gas separation, turbine driven gas compression, rotating equipment, utility support, and lifesaving systems.

    Familiarity with construction and commissioning safety processes including Permit to Work, Lock-Out/Tag-Out, Company Safety Program, and safety audits.

     

    EDUCATION AND CERTIFICATIONS

    Degree in Engineering or relevant experience. Equivalent industry certifications and experience will be considered.

     

    EXPERIENCE

    Extensive experience in Oil & Gas Construction, Commissioning, Start-Up, and Operations, particularly Commissioning and Start-up experience of large capital projects.

    Moving forward together

    We want our people to be energized and empowered to drive sustainable impact. So, our focus is on a values-inspired culture that unlocks brilliance through belonging, connection and innovation.

    We’re building a diverse, inclusive and respectful workplace. Creating a space where everyone feels they belong, can be themselves, and are heard.

    And we're not just talking about it; we're doing it. We're reskilling our people, leveraging transferable skills, and supporting the transition of our workforce to become experts in today's low carbon energy infrastructure and technology.

    Whatever your ambition, there’s a path for you here. And there’s no barrier to your potential career success. Join us to broaden your horizons, explore diverse opportunities, and be part of delivering sustainable change.

    Additional Information
  • 29 Days Ago

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Travel Center General Manager
  • Pilot Company
  • Iowa, LA FULL_TIME
  • Company DescriptionPilot Company is an industry-leading network of travel centers with more than 30,000 team members and over 750 retail and fueling locations in 44 states and six Canadian provinces. ...
  • 1 Month Ago

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Treatment Center Director/Program Manager
  • AppleGate Recovery
  • Charles, LA FULL_TIME
  • Full-Time Treatment Center Director AppleGate Recovery is looking for an accountable, process oriented and efficient leader of operations for our clinics. A great Treatment Center Director leads a div...
  • 1 Month Ago

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Business Office Manager
  • The Care Center of DeQuincy
  • Quincy, LA FULL_TIME
  • The Care Center of Dequincy has an opening for a Business Office Manager. The Business Office Manager organizes, maintains and completes all administrative reports required for efficient functioning o...
  • 7 Days Ago

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Business Office Manager
  • The Care Center of DeQuincy
  • Quincy, LA FULL_TIME
  • The Care Center of Dequincy has an opening for a Business Office Manager. The Business Office Manager organizes, maintains and completes all administrative reports required for efficient functioning o...
  • 7 Days Ago

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RN Case Manager
  • SWLA Center for Health Services
  • Charles, LA FULL_TIME
  • SWLA CENTER FOR HEALTH SERVICES JOB DESCRIPTION JOB TITLE: RN – Case Manager DEPARTMENT: Nursing/Medical SUPERVISED BY: Director of Healthcare Quality SUMMARY: The RN Case Manager provides a range of ...
  • 1 Month Ago

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0 Inbound Contact Center Manager jobs found in Lake Charles, LA area

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Patient Account Specialist Senior - Tlra Insurance
  • Christus Health
  • Lake Charles, LA
  • Description Summary: The Patient Account Specialist Senior is responsible for the accurate and timely billing and collec...
  • 4/26/2024 12:00:00 AM

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Patient Account Specialist Senior - Tlra Insurance
  • Christus Health
  • Lake Charles, LA
  • Description Summary: The Patient Account Specialist Senior is responsible for the accurate and timely billing and collec...
  • 4/26/2024 12:00:00 AM

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Event Staff / Ticket Takers - Lake Charles Event Center
  • ASM Global
  • Lake Charles, LA
  • Event Staff The Lake Charles Events Center / ASM GLOBAL is currently searching for outstanding individuals to join our t...
  • 4/26/2024 12:00:00 AM

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JUVENILE PROBATION OFFICER
  • Calcasieu Parish Police Jury, LA
  • Lake Charles, LA
  • Salary: $22.47 Hourly Location : Lake Charles, LA Job Type: Full-Time Job Number: 2024-00068 Department: Office of Juven...
  • 4/26/2024 12:00:00 AM

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Imaging Scheduler/Patient Access Representative
  • Center for Orthopaedics
  • Lake Charles, LA
  • GENERAL SUMMARY OF DUTIES: Serves as primary contact for Radiology scheduling needs of the Center for Orthopaedics Imagi...
  • 4/25/2024 12:00:00 AM

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Aviation Line Service Manager
  • Freeman Holdings Group
  • Lake Charles, LA
  • Do you enjoy working in a fast-paced environment where no two days are the same? Want to work in the aviation services i...
  • 4/24/2024 12:00:00 AM

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Greeter
  • Walmart
  • Jennings, LA
  • **Job Summary:** As a Greeter at Walmart, you will be the first point of contact for customers as they enter the store. ...
  • 4/24/2024 12:00:00 AM

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Customer Experience Specialist
  • Revision Energy Llc
  • Lake Charles, LA
  • ** Revision Energy** ** Customer Experience Specialist** Brentwood, NH 03833 ReVision Energys Brentwood, NH location is ...
  • 4/22/2024 12:00:00 AM

Lake Charles (French: Lac Charles) is the fifth-largest incorporated city in the U.S. state of Louisiana, located on Lake Charles, Prien Lake, and the Calcasieu River. Founded in 1861 in Calcasieu Parish, it is a major industrial, cultural, and educational center in the southwest region of the state. As of the 2010 census, the population was 71,993. Lake Charles is the principal city of the Lake Charles Metropolitan Statistical Area, having a population of 202,040. It is the larger principal city of the Lake Charles-Jennings Combined Statistical Area, with a population of 225,235. The 2010 pop...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Inbound Contact Center Manager jobs
$80,505 to $115,582
Lake Charles, Louisiana area prices
were up 1.2% from a year ago

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