Inbound Contact Center Manager jobs in Fremont, NE
Inbound Contact Center Manager manages inbound contact center agents and operations focusing on selling products or services. Develops standards and monitors metrics and targets for service volume, sales, and timeliness. Being an Inbound Contact Center Manager implements sales and product training to ensure staff is updated on product and service offerings and standard customer response procedures. Sets and communicates operational policies and procedures. Additionally, Inbound Contact Center Manager may require a bachelor's degree. Typically reports to a director. The Inbound Contact Center Manager manages subordinate staff in the day-to-day performance of their jobs. True first level manager. Ensures that project/department milestones/goals are met and adhering to approved budgets. Has full authority for personnel actions. To be an Inbound Contact Center Manager typically requires 5 years experience in the related area as an individual contributor. 1 - 3 years supervisory experience may be required. Extensive knowledge of the function and department processes. (Copyright 2024 Salary.com)
Recently Added Inbound Contact Center Manager jobs
- Centris Brand
-
Omaha, NE
FULL_TIME
-
🚀 Join Our Team as a Contact Center Rockstar! 📞
Position: Contact Center Representative II
Summary:
Are you a people person with a knack for problem-solving? Do you thrive in a fast-paced environment where every call is an opportunity to make a difference? We're on the lookout for a Contact Center Representative II who isn't afraid to dive into conversations and leave a lasting impression.
As our frontline hero, you'll spend your days connecting with our valued members, providing top-notch service with a smile. Get ready to be the voice of solutions, the master of options, and the champion of creativity as you navigate through our members' needs.
Here's what we're looking for:
🎓 High School degree or equivalent, plus some serious business savvy (bonus points for Finance or Accounting aficionados!)
☎️ Two or more years of technical and/or customer support experience in a call center environment.
📆 And when it comes to availability, we're counting on you to be there when our members need you most. The hours for this opportunity are Monday through Friday from 9:30 AM to 6:00 PM, plus rotating Saturdays from 8:55 AM to 1:00 PM (TIP: when you work a Saturday, you will have a half day off during the week!)
Ready to embark on this exciting journey with us? Don't wait - apply now! ✨
- 6 Days Ago
- Centris Brand
-
Omaha, NE
FULL_TIME
- Contact Center Representative (Bilingual) Location: 114th & Dodge Pay Rate: $18.70 - $20.00 per hour based upon prior experience. Hours: Monday through Friday 9:30 AM to 6:00 PM and rotating Saturday'...
- 1 Month Ago
- Complete Call Solutions
-
Omaha, NE
FULL_TIME
- Complete Call Solutions is looking for Client Service Specialist to be part of our team. Ideal candidates thrive in a challenging but rewarding customer focused environment, are tech savvy and have ex...
- 7 Days Ago
- MCI Military Recruitment
-
Nebraska, NE
TEMPORARY
- POSITION OVERVIEW IMMEDIATE OPENINGS - HURRICANE RELIEF AGENTS MCI is seeking agents to work as needed in response to disaster relief efforts. This is a temporary, remote position contingent on hurric...
- 17 Days Ago
- MCI Jobs
-
Nebraska, NE
TEMPORARY
- POSITION OVERVIEW IMMEDIATE OPENINGS - HURRICANE RELIEF AGENTS MCI is seeking agents to work as needed in response to disaster relief efforts. This is a temporary, remote position contingent on hurric...
- 17 Days Ago
- MCI Careers
-
Nebraska, NE
TEMPORARY
- LOCATIONRemote Work-at-Home JOB TYPEPart-Time PAY TYPESHourly Bonus APPLICATION DETAILSNo Resume Required, Entry-Level POSITION OVERVIEW IMMEDIATE OPENINGS - HURRICANE RELIEF AGENTS MCI is seeking age...
- 18 Days Ago
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- Fremont, NE
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0 Inbound Contact Center Manager jobs found in Fremont, NE area
- Walmart
-
Bennington, NE
- **Job Summary:** As a Greeter at Walmart, you will be the first point of contact for customers as they enter the store. ...
- 4/24/2024 12:00:00 AM
- Methodist Health System
-
Omaha, NE
- Why work for Nebraska Methodist Health System? At Nebraska Methodist Health System, we focus on providing exceptional ca...
- 4/24/2024 12:00:00 AM
- ABM Industries, Inc.
-
Omaha, NE
- Job Description Position Summary Details This position is responsible for cash transactions with daily and monthly parki...
- 4/24/2024 12:00:00 AM
- Conductix-Wampfler
-
Omaha, NE
- If you thrive on opportunity and challenge and have the confidence that your success is dependent upon your talents and ...
- 4/24/2024 12:00:00 AM
- i2c, Inc.
-
Omaha, NE
- **Job Description:** At i2c Inc., people are our strength. We are currently seeking On Site Customer Service Representat...
- 4/24/2024 12:00:00 AM
- free-classifieds-usa.com
-
Omaha, NE
- ****Customer Service Rep $15 Per Hour - Marriott Hotels - (21115294)**** * Price: Check with seller * Published date: Oc...
- 4/24/2024 12:00:00 AM
- BAART Programs
-
Omaha, NE
- Description Full Time Patient Access Representative / Patient Account Representative BAART Program is looking for hard-w...
- 4/23/2024 12:00:00 AM
- Cox Enterprises, Inc
-
Omaha, NE
- **Virtual Call Center Customer Experience Associate** **Primary Location:** 11505 W Dodge Rd , Omaha , NE , US **Virtual...
- 4/23/2024 12:00:00 AM
About Fremont, Nebraska
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