Import/Export Manager jobs in Garden Grove, CA

Import/Export Manager manages the import/export process and ensures compliance with all required government laws and licensing regulations. Develops and implements systems and policies to administer documentation processes required to import and export merchandise and materials. Being an Import/Export Manager possesses in-depth and up-to-date knowledge of customs rules and regulations and other related requirements for global shipping. Resolves complex issues that have been escalated and expedites solutions with clients, customs officials, and shippers. Additionally, Import/Export Manager typically requires a bachelor's degree. Typically reports to a director. The Import/Export Manager manages subordinate staff in the day-to-day performance of their jobs. True first level manager. Ensures that project/department milestones/goals are met and adhering to approved budgets. Has full authority for personnel actions. To be an Import/Export Manager typically requires 5 years experience in the related area as an individual contributor. 1 - 3 years supervisory experience may be required. Extensive knowledge of the function and department processes. (Copyright 2024 Salary.com)

A
Customer Service Manager
  • Assistant Warehouse Manager (Airport Way Area)
  • Anaheim, CA FULL_TIME
  • Customer Service Manager
    La Palma, CA | Multi Sales

    Job Type: Direct Hire; Exempt
    Pay: $70-85K DOE

    Employee Benefits

    • 90% of base plan Medical, Dental, Vision
    • Group Life Insurance covered by Employer
    • Safe Harbor 401(k) with profit sharing
    • Robust Employee Assistance Program
    • 10 paid holidays, in addition to sick and vacation time accrual
    • Annual bonus opportunities
    • Casual dress policy
    • Family oriented working environment

    Company Summary

    Since 1959 Multi Sales Inc. has become a premier wholesale distributor of door and gate automation products. We currently have locations in California and Oregon and are looking for someone interested in joining a stable, fast-growing company and who is passionate about succeeding and generating growth. Every day we continue to value the same traditions that our company was built on over 60 years ago, which are high integrity, vast product knowledge, and strong partnerships with our customers and vendors.

    Job Summary:

    The Customer Service Manager is a customer-centric and product-centric role, responsible for providing leadership and support to the team while partnering with internal departments to provide fast, seamless product support & service. Successful candidates will have previous experience working in the manufacturing, wholesale, and/or distribution environments, focusing on providing a customer-centric experience by anticipating customer needs and exceeding them with the highest level of satisfaction.

    The position is held at the corporate office in La Palma, CA, and reports to the President. We are a business casual environment with competitive compensation packages and benefits. This is an exciting opportunity for an experienced professional looking to grow in their career and be a part of a thriving, multistate company!

    Responsibilities:

    • Provide leadership, direction, and support to the Customer Service & Technical Support teams.
    • Identify and develope process improvements and support objectives to increase efficiency and productivity.
    • Monitor and present weekly/ biweekly reporting on department KPIs, utilizing existing ticket tracking and phone system software, identifying areas of improvement to increase customer service quality and satisfaction.
    • Promote organizational and departmental goals by providing continuous customer-centric service and support to external and internal customers.
    • Provide teams with guidance and support in addressing difficult or complex problems and managing escalated complaints or disputes.
    • Independently prioritize and execute proactive and reactive customer leadership touchpoints.
    • Serve as a subject matter expert by keeping up with product trends, vendors, and services, analyzing gaps, and recommending solutions to the purchasing department.
    • Provide customers with recommendations and solutions to inquiries by acquiring continual knowledge of company products, services, and operations.
    • Build strong relationships by championing the customer experience through feedback and surveys.
    • Partner cross-functionally to coordinate outbound controls, including shipping, will-call, and logistics, to ensure timely product delivery.
    • Lead the organization’s e-commerce initiative by guiding customer purchase experience through early adoption efforts utilizing online product selection, support, and chat.

    Preferred Qualifications:

    • Analytical, organizational, decision-making, problem-solving and written and verbal communication skills required.
    • Demonstrated commitment to customer satisfaction, including an appreciation for customer experience is required.
    • Demonstrated ability to manage, grown and cultivate teams under your direction
    • Demonstrated attention to detail, combined with the ability to not get lost in the details
    • Experience utilizing reporting software for developing KPIs through metrics and analytics
    • Experience working with ERP systems (Epicor Eclipse preferred)
    • E-commerce experience preferred
    • Experience with PC based systems/applications, web tools, and MS Office

    Requirements:

    • Bachelor’s degree and or equivalent in experience
    • Minimum of 3 years call center management experience
    • Minimum 2 years experience in Industrial Wholesale distribution industry
    • Valid driver’s license
    • Must be authorized to work in the US

    If you are a champion who is looking to deliver winning results and build positive relationships, then this is the world class team you want to join. We want to hear from you. Contact us today!

    Job Type: Full-time

    Pay: $70,000.00 - $85,000.00 per year

    Benefits:

    • 401(k)
    • 401(k) matching
    • Dental insurance
    • Employee assistance program
    • Health insurance
    • Life insurance
    • Paid time off
    • Vision insurance

    Schedule:

    • Monday to Friday

    Education:

    • Bachelor's (Required)

    Experience:

    • Call center management: 3 years (Required)
    • Industrial Wholesale: 2 years (Required)

    Ability to Commute:

    • Anaheim, CA (Required)

    Work Location: In person

  • 2 Months Ago

T
Manager
  • TAPS Fish House & Brewery
  • Brea, CA FULL_TIME
  • Description The Manager is responsible for managing the front of the house operations of the restaurant with standardized policies that provide efficient, friendly services and profitable operations. ...
  • 20 Days Ago

M
Manager
  • Mutual Friend Ice Cream - Golden Hill, San Diego
  • Brea, CA FULL_TIME
  • Description The Manager is responsible for managing the front of the house operations of the restaurant with standardized policies that provide efficient, friendly services and profitable operations. ...
  • 22 Days Ago

A
Manager
  • Alondra's Hot Wings | Pizza | Craft Beer...
  • Brea, CA FULL_TIME
  • Description The Manager is responsible for managing the front of the house operations of the restaurant with standardized policies that provide efficient, friendly services and profitable operations. ...
  • 22 Days Ago

A
Manager
  • ASHTER ENTERPRISE LLC
  • Yorba Linda, CA FULL_TIME
  • Position Summary The Manager supervises restaurant staff and daily operations to ensure that food safety, product preparation, cleanliness and inventory control standards are maintained. Schedules and...
  • 23 Days Ago

T
Manager
  • TAPS Brewery + Kitchen | Alondra's, Yorba Linda CA
  • Brea, CA FULL_TIME
  • Description The Manager is responsible for managing the front of the house operations of the restaurant with standardized policies that provide efficient, friendly services and profitable operations. ...
  • 24 Days Ago

Filters

Clear All

Filter Jobs By Location
  • Filter Jobs by companies
  • More

0 Import/Export Manager jobs found in Garden Grove, CA area

C
Freight Forwarder -Operations Coordinator
  • Continent Solution System, INC
  • Rowland Heights, CA
  • Job Description Job Description Overview Continent Solution System Inc (CSS) is a comprehensive freight forwarding and s...
  • 3/28/2024 12:00:00 AM

W
Ocean Import Specialist Korean Bilingual GLOBAL LOGISTICS 4 locations
  • Workingus
  • Torrance, CA
  • **Global logistics company** Job posting expires at 2021-06-30 RESUME TO info@a2zreturnvalues.com ???? ??? ??? ???? ????...
  • 3/28/2024 12:00:00 AM

G
Ocean Import Operations Supervisor
  • GEODIS Group
  • Carson, CA
  • ** Ocean Import Operations Supervisor** **Job Category****:** Operations **Requisition Number****:** OCEAN023322 Showing...
  • 3/27/2024 12:00:00 AM

T
Supply Chain Analyst - BB6156-1
  • TechData Service Company LLC
  • Irvine, CA
  • Job Description Job Description Supply Chain Analyst – BB6156-1 BB6156-1 Irvine, CA 9+ Months Summary: The main function...
  • 3/27/2024 12:00:00 AM

S
Logistics Manager
  • Soleus Air West
  • El Monte, CA
  • Job Description Job Description Job Summary: The Logistics Manager plays a crucial role in overseeing and coordinating a...
  • 3/27/2024 12:00:00 AM

C
Supply Chain Director
  • Comrise
  • Costa Mesa, CA
  • Job Title: Supply Chain Director (Bilingual Mandarin) Location: Costa Mesa, CA Term: Perm/Full-Time/Direct Hire Industry...
  • 3/26/2024 12:00:00 AM

U
Fleet Manager
  • Universal Logistics Holdings, Inc.
  • Compton, CA
  • Position Summary: A Fleet Manager is responsible for a geographic territory and will provide support for multiple Indepe...
  • 3/25/2024 12:00:00 AM

G
SCM Coordinator
  • General Tool
  • Irvine, CA
  • Job Description Job Description Entry Level – SCM Coordinator Manufacturing Irvine, CA Position: On-site, FTE Non-Exempt...
  • 3/24/2024 12:00:00 AM

Garden Grove is a city in northern Orange County, California, United States, located 34 miles (55 km) southeast of the city of Los Angeles in the Los Angeles metropolitan area. The population was 170,883 at the 2010 United States Census. State Route 22, also known as the Garden Grove Freeway, passes through the city in an east-west direction. The western portion of the city is known as West Garden Grove. According to the United States Census Bureau, the city has a total area of 46.5 km2 (18.0 sq mi) 0.10% of which is water. West Garden Grove is west of Beach Boulevard....
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Import/Export Manager jobs
$133,527 to $168,252
Garden Grove, California area prices
were up 3.2% from a year ago

Import/Export Manager in San Bernardino, CA
This area makes it possible to import and export different data and allows you to manage your most recent changes.
November 28, 2019
The role of an import or export agent is to act as a middle person for the purchase or sale of products between both domestic and overseas companies.
December 20, 2019
Import/Export Manager in Juneau, AK
Assistant for Import/Export  Consultation of the clients regarding insurances, duties and taxes  Monitoring of the shipments to ensure the compliance of regulations  Search for possibilities to reduce taxes  Maintenance of customer relations and participation in the organizations sales activities  Assessment of new marketing and sales opportunities as well as presentation of those estimations to the respective managements  Ensuring the efficiency and effectiveness of imports and exports.
February 16, 2020
Import/Export Manager in Cincinnati, OH
This allows the addition of new formats for import and/or export by developers to be as easy as possible.
January 11, 2020