Import/Export Clerk supports import and export operations, including shipment logistics, documentation, and customer service. Conducts audits to verify physical shipments accuracy using bills of lading, invoices, and other documents. Being an Import/Export Clerk identifies and records any discrepancies. Prepares, distributes or processes documentation to ensure required documents are in place and correct. Additionally, Import/Export Clerk coordinates and communicates with customers, agents, vendors, and shippers to maintain process flows and resolve issues. Performs data entry of shipping and cargo details into systems following required procedures. Requires a high school diploma. Typically reports to a supervisor or manager. The Import/Export Clerk works under moderate supervision. Gaining or has attained full proficiency in a specific area of discipline. To be an Import/Export Clerk typically requires 1-3 years of related experience. (Copyright 2024 Salary.com)
Job Details
Job Location
KTA Puainako Store 3 - Hilo, HI
Position Type
Part Time
Salary Range
$16.00 - $17.00 Hourly
Description
PRIMARY RESPONSIBILITY
The primary responsibility of a POS Clerk is to ensure customer satisfaction by maintaining the pricing accuracy of all merchandise sold in the store, in a timely manner.
A POS Clerk also increases customer loyalty by assisting all customers with courteous, pleasant, patient service and treatment.
ESSENTIAL DUTIES
You MUST perform the following duties regularly and up to company standards :
NON-ESSENTIAL JOB DUTIES
In order to provide the best possible service to our customers, the following duties are also required on an as-needed basis, during slow periods, or upon instruction by a supervisor, manager or designated person-in-charge.
CUSTOMER SERVICE EXPECTATIONS
All associates are required to provide our customers with World Class Service with a local touch.
offer alternatives if a product is out of stock; take the customer to the product, etc.).
WORKING CONDITIONS
WORK HOURS
Generally be available for work 7 days a week and holidays, between 8 : 00 am and 2 : 00 am, depending on the store and department's hours of operation.
EQUIPMENT USE
price gun to price merchandise that does not scan or is soon to be deleted; shredding machine to shred reports; price change cart to perform validation, and make price and sign changes to merchandise on the sales floor.
Occasionally use a cash register to verify prices; scissors, paper cutter and laminating sheets when working with signs and shelf labels;
feather duster, paper towels, broom, dust pan and cleaners to maintain cleanliness of shelves; step stool to assist in hanging labels and signs.
SAFETY EQUIPMENT
None.
MENTAL, PHYSICAL AND COMMUNICATION DEMANDS
MENTAL Continuously need to concentrate well, be fully alert and accurate, to perform all duties; be able to prioritize various tasks to maximize productivity and efficiency, even with frequent interruptions.
Occasionally need to use mathematical abilities to take inventory.
PHYSICAL Continuously need to handle, use fingers, and corrected vision when performing all job duties. Frequently need to stand, walk, bend, squat, kneel, crouch and reach, to clean shelves, hang labels and signs;
climb ladder and balance to change shelf labels and clean shelves. Occasionally need to lift and carry up to 30 lbs. when transporting products from shelf to cart.
COMMUNICATION Frequently need to listen, talk to, and understand customers, supervisors and co-workers, and assist them with their requests when doing all job duties;
read product labels when hanging labels signs; read and write in communication book; write signs. Occasionally need to talk on the telephone to call other stores for information, answer incoming calls, transfer calls to another department, respond to Cashiers pages, use the PA system, and contact and talk to vendors, co-workers and Administration personnel.
Qualifications
QUALIFICATION REQUIREMENTS
Skills and Knowledge : Must have basic math skills, be able to multi task to accomplish work on time, be able to communicate effectively both orally and in writing with workers, vendors and management, and be able to work under minimal or no supervision.
Education and Experience : None.
Age Restrictions :
CHARACTER TRAITS AND PERSONAL WORK VALUES
Personal Traits To promote good working relationships with co-workers, customers and vendors.
o Have a friendly, cheerful, pleasant demeanor, characterized by a strong desire to please customers and co-workers and serve them well.
o Be service oriented toward customers and fellow co-workers.
o Be a good listener, patient and understanding of customers and co-workers.
o Be honest and trustworthy. Use good judgment.
o Be neat and clean, in appearance and work habits.
Work Habits To promote a productive work environment.
o Greet, Help and Thank all customers.
o Handle customers complaints and concerns with tact.
o Maintain a good attendance record.
o Be punctual and committed to work when scheduled.
o Be focused on task and detail-oriented.
o Show initiative. Always keep busy. Be a self-starter.
o Be efficient and productive, while producing quality work.
o Be flexible, versatile, organized, methodical and conscientious.
o Be able to work under pressure and meet deadlines.
o Be able to follow work procedures and policies (i.e., safety and security practices).
o Create and maintain clean, safe and pleasant work environment for everyone.
o Be a team player and work well with others.
Last updated : 2024-03-08
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