Position Summary:
The Implementation Specialist is responsible for providing quality service to new clients onboarding with Checkmate. This individual will contact clients to obtain necessary information to set up and execute their first payroll run, configure the account for Time and Labor Management and HRIS as necessary, and ensure accuracy of all information within our systems. The Implementation Specialist will also assist each new client in running their first few payrolls prior to transitioning the new client account to a Client Account Manager.
This position requires effective communication, both orally and in writing, with a diversified client base. This position requires efficiency and flexibility in performing detailed tasks in a fast-paced work environment with frequent interruptions, changing priorities, and multiple deadlines.
This position requires complete discretion and adherence to established data security policies.
Essential Duties and Responsibilities: