Implementation Manager jobs in Washington

Implementation Manager manages a team of implementation specialists responsible for installing and deploying technical systems, software, hardware, or solutions. Ensures the team is following department policies and procedures. Being an Implementation Manager manages and supports multiple implementation projects. Assesses client's requirements, develops scopes and cost estimates, and creates project plans and schedules. Additionally, Implementation Manager ensures that implementations are completed on time, within budget, and meet client expectations. Responds to and resolves escalated client issues during or after implementations. Troubleshoots and recommends solutions to implementation problems or challenges. May be involved in pre-sales product demonstrations or assist in developing proposals. Requires a bachelor's degree in area of technical specialty. Typically reports to a director. The Implementation Manager manages subordinate staff in the day-to-day performance of their jobs. True first level manager. Ensures that project/department milestones/goals are met and adhering to approved budgets. Has full authority for personnel actions. To be an Implementation Manager typically requires 5 years experience in the related area as an individual contributor. 1 - 3 years supervisory experience may be required. Extensive knowledge of the function and department processes. (Copyright 2024 Salary.com)

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Implementation Manager
  • Conexiom
  • Vancouver, WA FULL_TIME
  • As an Implementation Manager, you will be responsible for the success of large and strategic onboarding projects for our enterprise accounts. This includes comprehensive onboarding (taking the customer through the account setup process and training them to be self-sufficient), while troubleshooting any technical issues or needs that are identified along the way.


    You will work closely with, the Director of Implementation and VP, Customer Success to develop and execute effective and efficient onboarding strategies to drive customer adoption and usage of Conexiom.


    You have a minimum of 7 years of SaaS project management or customer success experience, or equivalent industry experience, and proven success in growing existing accounts and relationships. You have both a passion for and experience with SaaS-based companies.


    RESPONSIBILITIES:


    • Overall ownership of your assigned large and strategic projects, which include onboarding, increasing adoption, ensuring retention and maintaining overall customer satisfaction
    • Assist in the definition of project scope, involving all relevant stakeholders and ensuring technical feasibility
    • Provide recommendations and strategies to meet customer business requirements
    • Develop detailed project plans to monitor and track progress
    • Resolve and/or escalate customer technical issues when required
    • Assist with client onboarding using internal tools. Tasks involve setting up the Partner Portal, setting up users, aggregation and uploading of assets, exporting reports
    • Work to identify and/or develop upsell opportunities
    • Deliver training to and nurture skills in clients
    • Guide new customers through an established onboarding process, equipping them to confidently and effectively use Conexiom
    • Assist customers in identifying ways in which they can get the most value out of Conexiom
    • Ensure that the customer is happy and maintains a long term successful relationship with Conexiom
    • Collect user metrics; analyze, identify trends, recommend possible strategies/solutions


    IN ORDER TO BE SUCCESSFUL IN THIS ROLE YOU’LL NEED:


    • Minimum of 7 years of SaaS project management, customer success, business analysis or equivalent industry experience
    • Experience working with enterprise clients across multiple levels and divisions
    • Comprehensive technical experience required
    • Proven track record of Success training and moving customers to self-sufficiency
    • Excellent analytical, problem solving and coordinating skills
    • Ability to manage several concurrent tasks and switch priorities on the fly
    • Experience in delivering training to groups
    • A service-oriented mindset
    • Exceptional verbal and written communication skills
    • Outgoing, self-reliant and able to take the lead
    • Self-directed; executes on general goals and knows when and how to seek assistance from management
    • Able to quickly learn onboarding processes for Conexiom customers and their clients
    • Previous project management and account management experience
    • Familiarity with Manufacturing and Distribution an asset
    • Post-secondary education an asset





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eCommerce Implementation Manager Job
  • PACCAR
  • Renton, WA FULL_TIME
  • Requisition SummaryThe eCommerce Implementation Manager will be directly responsible for leading integration development of the industry leading eCommerce tool called Online Parts Counter (OPC) with o...
  • 24 Days Ago

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Senior Implementation Manager
  • Comtec Consultants
  • richland, WA FULL_TIME,CONTRACTOR,TEMPORARY
  • Title: Senior Implementation ManagerDuration: 12 MonthsLocation: Richland, WA 99354Description:• Description: The Mission Critical Implementation Specialist (MCIS) provides technical and support servi...
  • 2 Days Ago

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ERP Implementation Project Manager
  • COLUMBIA MACHINE MASTER
  • Vancouver, WA OTHER
  • Job Details Job Location: Columbia Machine Inc - Vancouver, WA Position Type: Full Time Education Level: 4 Year Degree Salary Range: $120,000.00 - $150,000.00 Salary/year Job Shift: Day Job Category: ...
  • 12 Days Ago

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ERP Implementation Project Manager
  • Columbia Machine, Inc.
  • Vancouver, WA FULL_TIME
  • For nearly nine decades, Columbia Machine, Inc. has solidified its position as a global powerhouse in manufacturing concrete products equipment and pioneering material handling solutions. With an expa...
  • 13 Days Ago

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Senior Implementation Manager
  • US Tech Solutions
  • Richland, WA FULL_TIME,CONTRACTOR,TEMPORARY
  • Title: Senior Implementation ManagerDuration: 12 months contract with possible extensionLocation: Richland, WA – 99354Schedule: 4 days x 10 hours Job Description:· The Mission Critical Implementation ...
  • 1 Month Ago

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Implementations Manager
  • Dash Solutions
  • Birmingham, AL
  • Headquartered in Birmingham, AL, Dash Solutions is a fast-growing fintech company that provides digital payments and eng...
  • 3/28/2024 12:00:00 AM

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Implementation Manager
  • ClarisHealth
  • Brentwood, TN
  • An Implementation Manager at ClarisHealth aims to identify critical milestones required for executing a project, triage ...
  • 3/27/2024 12:00:00 AM

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Technical Implementation Manager
  • Cable Tech, INC.
  • San Francisco, CA
  • We are looking for an experienced Technical Implementation Manager to help build our onboarding team. As a Technical Imp...
  • 3/27/2024 12:00:00 AM

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Implementation Manager
  • Apex Systems
  • Wayne, PA
  • Apex Systems has partnered with a leading technology firm offering solutions that connect the brokerage, insurance and a...
  • 3/27/2024 12:00:00 AM

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Implementation Manager
  • Tangible Materials, Inc.
  • San Francisco, CA
  • Implementation Manager We are excited to be seeking an Implementation Manager to contribute to the development of a plat...
  • 3/27/2024 12:00:00 AM

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Implementation Manager
  • PerCSoft Consulting
  • Hartland, WI
  • Job Description Job Description We are seeking an Implementation Manager to join our team! You will be responsible for t...
  • 3/27/2024 12:00:00 AM

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Implementation Manager, Miami
  • CodePath
  • Miami, FL
  • CodePath is a national non-profit that is reprogramming higher education to create the most diverse generation of softwa...
  • 3/27/2024 12:00:00 AM

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Implementation Manager
  • SmartX Advisory Solutions
  • West Palm Beach, FL
  • Job Description About SMArtX Advisory Solutions SMArtX Advisory Solutions is an award-winning managed account technology...
  • 3/25/2024 12:00:00 AM

Washington (/ˈwɒʃɪŋtən/), officially the State of Washington, is a state in the Pacific Northwest region of the United States. Washington is the northwestern-most state of the contiguous United States. It borders Idaho to the east, bounded mostly by the meridian running north from the confluence of the Snake River and Clearwater River (about 116°57' west), except for the southernmost section where the border follows the Snake River. Oregon is to the south, with the Columbia River forming the western part and the 46th parallel forming the eastern part of the Oregon-Washington border. To the wes...
Source: Wikipedia (as of 04/17/2019). Read more from Wikipedia
Income Estimation for Implementation Manager jobs
$133,461 to $192,697

Implementation Manager in Lawton, OK
Knowledge and implementation manager resume fl sales training.
January 25, 2020
Implementation Manager in Seattle, WA
We’re looking for an Implementation Manager to partner with our most strategic Enterprise clients to manage consultative trainings, drive adoption, and initiate long-lasting partnerships.
February 02, 2020
Implementation Manager in Philadelphia, PA
Managed product systems utilizing Software As A Service enterprise platforms that consisted of 25 or more implementations per month, by taking a vision & seeing it through execution.
February 21, 2020