Implementation Manager manages a team of implementation specialists responsible for installing and deploying technical systems, software, hardware, or solutions. Ensures the team is following department policies and procedures. Being an Implementation Manager manages and supports multiple implementation projects. Assesses client's requirements, develops scopes and cost estimates, and creates project plans and schedules. Additionally, Implementation Manager ensures that implementations are completed on time, within budget, and meet client expectations. Responds to and resolves escalated client issues during or after implementations. Troubleshoots and recommends solutions to implementation problems or challenges. May be involved in pre-sales product demonstrations or assist in developing proposals. Requires a bachelor's degree in area of technical specialty. Typically reports to a director. The Implementation Manager manages subordinate staff in the day-to-day performance of their jobs. True first level manager. Ensures that project/department milestones/goals are met and adhering to approved budgets. Has full authority for personnel actions. To be an Implementation Manager typically requires 5 years experience in the related area as an individual contributor. 1 - 3 years supervisory experience may be required. Extensive knowledge of the function and department processes. (Copyright 2024 Salary.com)
a Billhighway Company
Smarter, Simpler Membership Management: Impexium’s 100% web-based AMS supports the full range of association business and administrative activities. We combine enterprise-level functionality with the benefits of a software-as-a-service model to deliver a mobile-first, fully responsive, analytics driven platform to associations of all sizes. Change your mind about what is possible.
The Role: Implementation Project Manager, AMS
The Implementation Project Manager, AMS is expected to support the organization in the area of client and internal project management. You will lead software implementation projects assisting Impexium customers with requirements definition, system configuration, tracking project progress, and assessing and mitigating risk throughout.
Our dynamic organization is looking for a high-energy professional with sound judgment and experience. Impexium offers a fast-paced, innovative environment where you will be provided the tools, resources and outstanding leadership to support the implementation of new programs. This position requires solid communication/interpersonal skills, planning, critical thinking, excellent problem solving, and a proven track record in a similar role.
Eligible hybrid and remote candidates must reside in one of the following states: DC, FL, ID, IN, MD, MI, MN, NC, NJ, OH, PA, SC, TN, TX, VA, WV, IL and NH
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What you will do:
For this position, Impexium is seeking assertive, self-confident, self-motivated individuals with a proven track record of success. A strong people focus, and the ability to relate well to people at all organizational levels internally are a must.
A flexible, entrepreneurial work environment and team atmosphere makes Impexium a great place to work. To learn more about us, visit www.impexium.com.
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