Implementation Manager manages a team of implementation specialists responsible for installing and deploying technical systems, software, hardware, or solutions. Ensures the team is following department policies and procedures. Being an Implementation Manager manages and supports multiple implementation projects. Assesses client's requirements, develops scopes and cost estimates, and creates project plans and schedules. Additionally, Implementation Manager ensures that implementations are completed on time, within budget, and meet client expectations. Responds to and resolves escalated client issues during or after implementations. Troubleshoots and recommends solutions to implementation problems or challenges. May be involved in pre-sales product demonstrations or assist in developing proposals. Requires a bachelor's degree in area of technical specialty. Typically reports to a director. The Implementation Manager manages subordinate staff in the day-to-day performance of their jobs. True first level manager. Ensures that project/department milestones/goals are met and adhering to approved budgets. Has full authority for personnel actions. To be an Implementation Manager typically requires 5 years experience in the related area as an individual contributor. 1 - 3 years supervisory experience may be required. Extensive knowledge of the function and department processes. (Copyright 2024 Salary.com)
Congratulations on exploring your career opportunities with FAST and taking the first step to becoming a FASTie! A FASTie? Yes, a FASTie.
FAST-ie \’faeste\ noun
1. an energetic, intelligent, enthusiastic person who works at Fast Enterprises. 2. a person dedicated to modernizing government technology to better serve the general public. 3. someone who is open to adventure and wants to experience new places around the world. 4. someone who enjoys collaboration with clients and camaraderie with teammates while solving business and technology problems.
If the description below speaks to you, take 5 minutes (seriously, only 5 minutes) to apply!
FAST Introduction
Fast Enterprises is a provider of essential software and services for citizens and government. In 1998, we changed the way government revenue agencies support their business with the introduction of GenTax®. We have expanded beyond Tax and now also perform implementations for Motor Vehicle, Driver License, Unemployment Insurance, and Child Support Engagement agencies.
Your FAST career has a meaningful and lasting social impact.
Much of the work at FAST happens on our client sites as part of our product implementations. Individuals who understand the technical aspects of system implementation as well as the business needs of our clients fill these positions. Employees participate in the full project lifecycle, from requirements-gathering through production support. Implementation Consultants should have strong technical and communication skills, enabling them to interact with clients and detail system functionality. Candidates should be local to Puerto Rico, but flexible in regards to their first project location as we have sites across North America and abroad. After initial training, they will return to work on the Puerto Rico project. We are currently looking for software developers who are fluent in both English and Spanish.
FAST Benefits
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FAST is an equal opportunity employer.
Voluntary Self-Identification Information is requested for U.S. applicants during the application process.
Salary to be determined by the education, experience, knowledge, skills, abilities, and location of the applicant.
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