Implementation Manager jobs in Minnesota

Implementation Manager manages a team of implementation specialists responsible for installing and deploying technical systems, software, hardware, or solutions. Ensures the team is following department policies and procedures. Being an Implementation Manager manages and supports multiple implementation projects. Assesses client's requirements, develops scopes and cost estimates, and creates project plans and schedules. Additionally, Implementation Manager ensures that implementations are completed on time, within budget, and meet client expectations. Responds to and resolves escalated client issues during or after implementations. Troubleshoots and recommends solutions to implementation problems or challenges. May be involved in pre-sales product demonstrations or assist in developing proposals. Requires a bachelor's degree in area of technical specialty. Typically reports to a director. The Implementation Manager manages subordinate staff in the day-to-day performance of their jobs. True first level manager. Ensures that project/department milestones/goals are met and adhering to approved budgets. Has full authority for personnel actions. To be an Implementation Manager typically requires 5 years experience in the related area as an individual contributor. 1 - 3 years supervisory experience may be required. Extensive knowledge of the function and department processes. (Copyright 2024 Salary.com)

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Implementation Manager
  • Element Fleet Corporation
  • Minneapolis, MN FULL_TIME
  • Get started on an exciting career at Element!

    Element employees make a difference in the lives of others every day. We are re-defining the fleet management industry to be people first, then business - delivering on our promise of a superior client experience. This takes hard work and innovation, and we need more like-minded people on our team.

    Implementation Manager

    What We Need

    As an Implementation Manager with Element, you will be responsible for continuous improvement of existing client onboarding process toward a best-in-class experience that delights our clients through its focus on surpassing client expectations in targeted implementation cycle times while maintaining the Element expertise in the process measured through business metrics around cycle times and satisfaction surveys.

    Partner closely with Sales, FPS and Operations stakeholders to support the New Business Implementation team's execution to the client project plans, removing any obstacles for the Project Managers.In partnership with the NBI Director, develop and execute a plan to elevate Project Manager and Specialist skillsets to enhance client experience with transition and implementation.

    • Identify and implement process improvement opportunities related to the implementation process. Engage and optimize team resources for best use of skillset (PM, Specialist, Genpact).
    • Lead & manage team work execution including wing to wing client onboarding, project management, client inventory and contact data loading, communication distribution, and operational case handoffs for successful client onboarding processes.
    • Work collaboratively with the other NBI Manager to implement process efficiencies across the entire team.
    • Provide escalation support & remove roadblocks for implementation progress, to meet or exceed BSC targets.
    • People Leadership: Hires, fosters growth & development, and leads team members to maximize individual and team performance and drive customer service excellence. Including Project mgmt., Stakeholder mgmt., Change mgmt.
    • Lead and represent NBI as a Subject Matter Expert in cross-functional projects as requested by the business.
    • Work with Sales and NBI Director on prospective client support to win business (RFP responses, sales presentations, etc.).
    • Other duties as assigned.

    Experience & Requirements

    • Bachelor's Degree or equivalent business experience; Fleet industry preferred.
    • Strong process-oriented skillset to identify areas for improvement.
    • Experience with managing change across stakeholders preferred.
    • 2 years people management and/or 5 years cross-functional project management experience
    • Demonstrated ability to facilitate cross-functional team discussions & influence change.
    • Ability to manage multiple projects/tasks concurrently.
    • Strong communication (both verbal and written) & listening skills.
    • Proficiency in various MS Office software applications, including Word, Excel, PowerPoint, and Outlook

    What's in it for You
    * A culture of innovation, empowerment, decision-making, and accountability
    * Comprehensive health and welfare benefits that serve the needs of you and your family and foster a culture of wellness
    * Additional benefits and amenities, including paid time-off programs (vacation, sick leave, and holidays)
    * Hybrid work environment for most positions

    Applicants will be required to undergo a background check only if and after a conditional offer of employment has been extended.

    Element Fleet Management and its wholly owned subsidiaries are an equal opportunity employer committed to diversity and inclusion. We are pleased to consider all qualified applicants for employment without regard to race, color, religion, gender identity, age, sex, sexual orientation, disability, national origin, Aboriginal/Native American status, protected veterans' status or any other legally-protected factors. Disability-related accommodations during the application and interview process are available upon request. Should you require an accommodation with our hiring process please send an email to or call (800) 665-9744.

     

  • 1 Month Ago

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Implementation & Configuration Manager
  • Capillary Technologies
  • Minneapolis, MN FULL_TIME
  • Job Title: Implementation & Configuration Manager (Loyalty)Job Summary:As a Loyalty Implementation and Configuration Manager at Capillary, you will be responsiblefor leading the configuration and impl...
  • 19 Days Ago

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Implementation Project Manager
  • Element Fleet Corporation
  • Minneapolis, MN FULL_TIME
  • Get started on an exciting career at Element!Element employees make a difference in the lives of others every day. We are re-defining the fleet management industry to be people first, then business - ...
  • 21 Days Ago

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Senior Implementation / Configuration Manager
  • Capillary Technologies India Limited
  • Minneapolis, MN FULL_TIME
  • Job Summary: As a Loyalty Implementation and Configuration Manager at Capillary, you will be responsible for leading the configuration and implementation of Capillary's solutions for our clients in th...
  • Just Posted

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Senior OSP Manager, Implementation
  • Gateway Fiber
  • Paul, MN FULL_TIME
  • Job Title: Senior OSP Manager, ImplementationLocation: Greater Minneapolis – St. Paul, MN Start Date: ImmediateAbout Gateway:Gateway Fiber is seeking an outstanding individual to fill our Senior OSP M...
  • 1 Month Ago

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Product Implementation Manager
  • Western National Group & Umialik Insurance
  • Edina, MN FULL_TIME
  • DescriptionWho are we?Western National Insurance Group is a private mutual insurance company with over 120 years of experience serving customers' property-and-casualty insurance needs in the Midwester...
  • 1 Month Ago

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Implementations Manager
  • Dash Solutions
  • Birmingham, AL
  • Headquartered in Birmingham, AL, Dash Solutions is a fast-growing fintech company that provides digital payments and eng...
  • 3/28/2024 12:00:00 AM

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Implementation Manager
  • ClarisHealth
  • Brentwood, TN
  • An Implementation Manager at ClarisHealth aims to identify critical milestones required for executing a project, triage ...
  • 3/27/2024 12:00:00 AM

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Technical Implementation Manager
  • Cable Tech, INC.
  • San Francisco, CA
  • We are looking for an experienced Technical Implementation Manager to help build our onboarding team. As a Technical Imp...
  • 3/27/2024 12:00:00 AM

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Implementation Manager
  • Apex Systems
  • Wayne, PA
  • Apex Systems has partnered with a leading technology firm offering solutions that connect the brokerage, insurance and a...
  • 3/27/2024 12:00:00 AM

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Implementation Manager
  • Tangible Materials, Inc.
  • San Francisco, CA
  • Implementation Manager We are excited to be seeking an Implementation Manager to contribute to the development of a plat...
  • 3/27/2024 12:00:00 AM

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Implementation Manager
  • PerCSoft Consulting
  • Hartland, WI
  • Job Description Job Description We are seeking an Implementation Manager to join our team! You will be responsible for t...
  • 3/27/2024 12:00:00 AM

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Implementation Manager, Miami
  • CodePath
  • Miami, FL
  • CodePath is a national non-profit that is reprogramming higher education to create the most diverse generation of softwa...
  • 3/27/2024 12:00:00 AM

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Implementation Manager
  • SmartX Advisory Solutions
  • West Palm Beach, FL
  • Job Description About SMArtX Advisory Solutions SMArtX Advisory Solutions is an award-winning managed account technology...
  • 3/25/2024 12:00:00 AM

Minnesota (/ˌmɪnɪˈsoʊtə/ (listen)) is a state in the Upper Midwest and northern regions of the United States. Minnesota was admitted as the 32nd U.S. state on May 11, 1858, created from the eastern half of the Minnesota Territory. The state has a large number of lakes, and is known by the slogan the "Land of 10,000 Lakes". Its official motto is L'Étoile du Nord (French: Star of the North). Minnesota is the 12th largest in area and the 22nd most populous of the U.S. states; nearly 60% of its residents live in the Minneapolis–Saint Paul metropolitan area (known as the "Twin Cities"). This area i...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Implementation Manager jobs
$127,478 to $184,058

Implementation Manager in Lawton, OK
Knowledge and implementation manager resume fl sales training.
January 25, 2020
Implementation Manager in Seattle, WA
We’re looking for an Implementation Manager to partner with our most strategic Enterprise clients to manage consultative trainings, drive adoption, and initiate long-lasting partnerships.
February 02, 2020
Implementation Manager in Philadelphia, PA
Managed product systems utilizing Software As A Service enterprise platforms that consisted of 25 or more implementations per month, by taking a vision & seeing it through execution.
February 21, 2020