Implementation Manager jobs in Florence, SC

Implementation Manager manages a team of implementation specialists responsible for installing and deploying technical systems, software, hardware, or solutions. Ensures the team is following department policies and procedures. Being an Implementation Manager manages and supports multiple implementation projects. Assesses client's requirements, develops scopes and cost estimates, and creates project plans and schedules. Additionally, Implementation Manager ensures that implementations are completed on time, within budget, and meet client expectations. Responds to and resolves escalated client issues during or after implementations. Troubleshoots and recommends solutions to implementation problems or challenges. May be involved in pre-sales product demonstrations or assist in developing proposals. Requires a bachelor's degree in area of technical specialty. Typically reports to a director. The Implementation Manager manages subordinate staff in the day-to-day performance of their jobs. True first level manager. Ensures that project/department milestones/goals are met and adhering to approved budgets. Has full authority for personnel actions. To be an Implementation Manager typically requires 5 years experience in the related area as an individual contributor. 1 - 3 years supervisory experience may be required. Extensive knowledge of the function and department processes. (Copyright 2024 Salary.com)

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Implementation Specialist
  • ACS Technologies
  • Florence, SC FULL_TIME
  • Since 1978, ACS Technologies (“ACST”) has served the faith-based community, building software to help ministries lead with less stress and more accuracy. ACST enables churches to handle every vital area of their ministry from finances to relationships. We're now the leader in the industry but we've got more work to do, and we need the right talent on board to help with our mission of serving churches with tomorrow's technology.

    As an Implementation Specialist, you'll provide implementation assistance for both new and existing MinistryPlatform customers. You'll work to understand the client’s needs, goals, and problems and work to develop a custom instance of MinistryPlatform for each client. For onboarding clients, you'll work to make the transition from the legacy system into MinistryPlatform tailored to their needs and goals, providing excellent guidance and meeting all timelines determined by the onboarding process.

    What You’ll Do:
    • Shepherd a new customer from the sales team through implementation and journey with them for a significant time post cutover.
    • Continually drive multiple customers at various stages of the onboarding AND post onboarding process and actively project manage all assigned client coaching onboarding and retainers
    • Work with ministry partners to determine goals, understand internal processes, document decisions, and provide troubleshooting as needed.
    • Communicate and manage internal and external onboarding requirements, timelines and expectations with customers and internal stakeholders.
    • Coordinate resources needed to complete onboarding tasks, on time and with a high level of quality.
    • Develop a deep understanding of the customers' data, how it is used and how to best implement it from a legacy system into MinistryPlatform for all onboarding customers.
    • Report issues to support and development teams as appropriate. Represent the voice of the customer (VOC) as required.
    • Ensure client understanding of solutions by assigning appropriate training courses and leading foundational onboarding remote training sessions.
    • Maintain a requisite level of knowledge about MinistryPlatform, it's core functionality, all applications, and general knowledge of how the ecosystem integrates with the products.
    • Provide insight into the continuous improvement of the implementation process and tools.
    • Recommend Customer Support strategies, policies, and procedures by evaluating organization outcomes; identifying problems; evaluating trends; anticipating requirements.
    What We’re Looking For:
    • BS (Business or related field) or 3-5 years of equivalent experience.
    • 2 years of experience in a large church or diocese as a database manager.
    • Should possess a knowledge and understanding of the needs of the Catholic market segment
    • A deep level of understanding of how large churches or dioceses do business and their standard best practices
    • 1 years of using MinistryPlatform as an enterprise-level solution for churches and diocese is preferred.
    • An understanding of specific, assigned denomination(s) and vocabulary used within that denomination(s).
    • Capability to use internal software solutions, especially CRM or Customer Success tools.
    • A strong process-building mindset and ability to balance competing priorities.
    • Demonstrated strategic thinking and problem solving while keeping the customer first.
    • A passion for helping others excel at using MinistryPlatform
    • Excellent analytical, critical thinking, and problem-solving skills.
    • Proficiency in written and verbal English.
    • Demonstrated internal motivation with the ability to lead without direct authority with interest in the advancement of ministry, business and helping others reach their goals.
    Why You Want to Work Here:
    • Outstanding benefits package, including 6% 401(k) match
    • Free Wellness Clinic staffed by a Nurse Practitioner
    • A caring, friendly work environment
    • The opportunity to positively impact ministries

    We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
  • 4 Days Ago

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South Carolina Implementation Specialist
  • American Farmland Trust
  • Florence, SC FULL_TIME
  • DescriptionWho We AreAmerican Farmland Trust (AFT) is the only national organization that takes a holistic approach to agriculture, focusing on the land itself, the agricultural practices used on that...
  • 18 Days Ago

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Manager
  • Domino's
  • Loris, SC FULL_TIME
  • Apply Online at: Jobs.dominos.com Are you ready to be part of the action and a key person in a successful operation in South Carolina? Our franchise operates multiple Domino's in SC, with plans to exp...
  • 22 Days Ago

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Manager
  • Subway
  • Marion, SC FULL_TIME
  • Position Summary The Manager performs and directs overall restaurant management. Directs staff to ensure that food safety, product preparation, and cleanliness standards are maintained. Maintains stan...
  • 24 Days Ago

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Manager
  • Subway
  • Gresham, SC FULL_TIME
  • Position Summary The Manager performs and directs overall restaurant management. Directs staff to ensure that food safety, product preparation, and cleanliness standards are maintained. Maintains stan...
  • 24 Days Ago

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Manager
  • CampBo Corporation
  • Chesterfield, SC FULL_TIME
  • Benefits: Employee Meals PTO after a year Insurance benefits after 90 days Company Overview CampBo is a Bojangles franchise group with locations in Cheraw, Pageland, Bennettsville, Chesterfield, Kersh...
  • Just Posted

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0 Implementation Manager jobs found in Florence, SC area

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General Manager - South Florence 4373
  • Ruby Tuesday
  • Florence, SC
  • Job Description JOB SUMMARY This position is responsible for the day-to-day management of the restaurant. The incumbent ...
  • 3/28/2024 12:00:00 AM

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Civil/Mechanical Design Field Engineer III
  • ReNuke Services
  • Hartsville, SC
  • Job Description Job Description ReNuke Services is seeking a Civil/Mechanical Design Field Engineer for our client’s sit...
  • 3/28/2024 12:00:00 AM

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General Manager
  • The Little Mint, Inc.
  • Hartsville, SC
  • Hwy 55 is looking for a motivated and professional General Manager to oversee our day-to-day operations. The successful ...
  • 3/28/2024 12:00:00 AM

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Assistant General Manager - South Florence 4373
  • Ruby Tuesday
  • Florence, SC
  • Job Description SUMMARY OF KEY RESPONSIBILITIES This position is responsible for the day-to-day management of all aspect...
  • 3/27/2024 12:00:00 AM

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Assistant General Manager - North Florence Hwy 52 - 4420
  • Ruby Tuesday
  • Florence, SC
  • Job Description SUMMARY OF KEY RESPONSIBILITIES This position is responsible for the day-to-day management of all aspect...
  • 3/26/2024 12:00:00 AM

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General Manager I - Education Group East DM McGrath
  • Aramark
  • Florence, SC
  • Job Description As a General Manager you will plan, manage, and guide multiple contracted services for a client normally...
  • 3/25/2024 12:00:00 AM

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Operations Manager-Warehouse
  • Hamer Door & Partitions of Florence LLC
  • Florence, SC
  • Job Description Job Description We are currently seeking an experienced Operations Manager to oversee our warehouse and ...
  • 3/25/2024 12:00:00 AM

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Safety Manager
  • SOPAKCO INC
  • Bennettsville, SC
  • This position works with all SOPAKCO, SC Facilities to develop and enhance a culture of consistent safe behavior. This p...
  • 3/24/2024 12:00:00 AM

Florence /ˈflɒrəns/ is a city in, and the county seat of, Florence County, South Carolina, United States. It is probably best known for being the intersection of I-95 and I-20, and the eastern terminus of I-20. It is the county seat of Florence County and the primary city within the Florence metropolitan area. The area forms the core of the historical "Pee Dee" region of South Carolina, which includes the eight counties of northeastern South Carolina, along with sections of southeastern North Carolina. As of the 2010 census, the population of Florence was 37,056, and the estimated population i...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Implementation Manager jobs
$112,128 to $161,895
Florence, South Carolina area prices
were up 1.5% from a year ago

Implementation Manager in Wilmington, DE
The sooner that an organization can start their implementation, the better.
December 19, 2019
Implementation Manager in Grand Rapids, MI
This position will be crucial for developing Privacy Manager in the EU.
January 27, 2020
Implementation Manager in Amarillo, TX
Leads a matrixed team of implementation project resources (Implementation Consultants, Field Engineering, Forms Fulfillment, Networking, etc) in the execution of remote and onsite client software implementations.
January 06, 2020