Implementation Manager manages a team of implementation specialists responsible for installing and deploying technical systems, software, hardware, or solutions. Ensures the team is following department policies and procedures. Being an Implementation Manager manages and supports multiple implementation projects. Assesses client's requirements, develops scopes and cost estimates, and creates project plans and schedules. Additionally, Implementation Manager ensures that implementations are completed on time, within budget, and meet client expectations. Responds to and resolves escalated client issues during or after implementations. Troubleshoots and recommends solutions to implementation problems or challenges. May be involved in pre-sales product demonstrations or assist in developing proposals. Requires a bachelor's degree in area of technical specialty. Typically reports to a director. The Implementation Manager manages subordinate staff in the day-to-day performance of their jobs. True first level manager. Ensures that project/department milestones/goals are met and adhering to approved budgets. Has full authority for personnel actions. To be an Implementation Manager typically requires 5 years experience in the related area as an individual contributor. 1 - 3 years supervisory experience may be required. Extensive knowledge of the function and department processes. (Copyright 2024 Salary.com)
VIP is seeking a Software Implementation Specialist to join our fast growing Pricing Team. This group works with our supplier customers to install and support our Price 2.0 application, which allows the supplier to manage and plan pricing and promotions for their distributor partners. We are looking for an enthusiastic individual who can handle multiple projects at once and be committed to building and maintaining strong relationships with our customers. The successful candidate will be a fast learner, strong communicator, have excellent technical diagnostic skills, and enjoy a fast-paced environment.
Position Type: Full Time, Hybrid - will be required to report to our office in Colchester, VT
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Requirements:
Benefits Include:
All full time job offers are contingent upon passing a pre-employment drug screening and background check.
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