IT Vendor Relationship Manager jobs in Virginia

IT Vendor Relationship Manager manages the organization's strategic technology vendor management program to meet company needs and comply with required quality standards. Assists with selecting the company's product and service providers and tracks the procurement of IT products and services to monitor and maintain operational costs and budgets. Being an IT Vendor Relationship Manager leads request for proposals (RFP) process to vet the reputation and quality of vendor products. Negotiates service level agreements to ensure performance/quality metrics, responsibilities, expectations, and penalties are clearly defined. Additionally, IT Vendor Relationship Manager works closely with internal teams to monitor, maintain, and improve existing vendor relationships. Conducts regular business reviews to ensure compliance with company expectations, review issues, and develop solutions. May require experience with software licensing and hardware procurement. Requires a bachelor's degree. Typically reports to a head of a unit/department. The IT Vendor Relationship Manager manages subordinate staff in the day-to-day performance of their jobs. True first level manager. Ensures that project/department milestones/goals are met and adhering to approved budgets. Has full authority for personnel actions. To be an IT Vendor Relationship Manager typically requires 5 years experience in the related area as an individual contributor. 1 - 3 years supervisory experience may be required. Extensive knowledge of the function and department processes. (Copyright 2024 Salary.com)

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IT Vendor Performance Manager
  • OneTen
  • Ashburn, VA FULL_TIME
  • When you join Verizon

    Verizon is one of the world’s leading providers of technology and communications services, transforming the way we connect around the world. We’re a human network that reaches across the globe and works behind the scenes. We anticipate, lead, and believe that listening is where learning begins. In crisis and in celebration, we come together—lifting up our communities and striving to make an impact to move the world forward. If you’re fueled by purpose, and powered by persistence, explore a career with us. Here, you’ll discover the rigor it takes to make a difference and the fulfillment that comes with living the #NetworkLife.

    Verizon is seeking an IT Vendor Performance Manager to oversee vendor performance metrics and governance for key IT services providers for the CIO and leaders of Verizon’s Corporate Systems Group. The Vendor Performance Manager also supports vendor transition strategy plans.  The ideal candidate will optimize resource utilization of application development and maintenance through clear and efficient governance and timely reporting and analysis of vendor success measures and key Service Level Agreement metrics. The candidate leverages the data and relationships with the workstream teams to provide timely and actionable insights into the portfolio and the vendor's performance, and collaborates and builds trust with cross-functional teams while balancing competing priorities. Through value-focused portfolio management, collaborative governance and strong stakeholder management, the candidate will ensure that Verizon gets both the quality of service delivery and cooperation from the external and internal leads to optimize the business value from this relationship.  The ideal candidate will be able to provide clear, concise executive summaries and effectively lead and provide feedback and insights on executive vendor performance reviews.

    • Lead, develop, coordinate, integrate, analyze, and maintain integrated plans and schedules for complex ADMS vendor transition programs and change driven activities.
    • Partner with business teams on vendor contracts, in conjunction with procurement/sourcing, to include relevant legal terms, business case, SLA/KPIs, spend, etc.
    • Responsible for benchmarking industry landscape and standards as well as driving Best Practices to ensure performance expectations are meeting and/or exceeding scorecard goals on all KPI's.
    • Perform analytic reviews and assessments on all assigned vendors and present the results to Business Unit Management and all internal and external examiners.
    • Manage all Service Level Agreements for Vendor performance along with all performance governance.
    • As part of governance, ensure all legal and compliance requirements are fulfilled for all CSG workforce; internal and external third party vendors.
    • Manage the demand prioritization and results reporting process across various internal workstreams to report on the delivery and budget performance as well as the alignment to business priorities.
    • Manage working relationships with key vendor contacts to ensure transparency and integrity of the reporting and approval of the deliverables.
    • Lead recurring vendor and Verizon meetings and manage the risks, issues and action items for resolution.
    • Ensure business priorities and performance management are integrated throughout the process.
    • Support occasional project audits.
    • Partner with the Vendor intake and processing team to ensure timely vendor onboarding of new initiatives and change requests or extensions to align with business priorities.

    You’ll need to have:

    • Bachelor’s degree or four or more years of work experience.
    • Six or more years of relevant work experience.

    Even better if you have one or more of the following:

    • A degree.
    • Experience with industry standards and benchmarking of IT vendor performance .
    • Experience in managing the performance of enterprise-level IT vendor agreements including experience with sourcing, contractual language, service level definition and adherence management.
    • Experience in effective relationship management and presentation skills with both internal stakeholders and external vendors.
    • Experience in data-driven performance management through scorecards or dashboards.
    • Experience preparing and presenting executive level summaries and concise, clear communication .
    • Self-starter and intentional in your time management.
    • Experience in Microsoft Office - Microsoft Excel (can perform complex functions) & Google Suite -Google Sheets and analysis tools.
    • Experience with Managed Services contracts and strategic sourcing.
    • Experience with Agile, Waterfall, DevOps, SDLC & ITIL frameworks for application development and maintenance.

    If Verizon and this role sound like a fit for you, we encourage you to apply even if you don’t meet every “even better” qualification listed above.

    Where you’ll be working

    In this hybrid role, you'll have a defined work location that includes work from home and assigned office days set by your manager.

    Scheduled Weekly Hours

    40

    Equal Employment Opportunity 

    We’re proud to be an equal opportunity employer - and celebrate our employees’ differences, including race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, and Veteran status. At Verizon, we know that diversity makes us stronger. We are committed to a collaborative, inclusive environment that encourages authenticity and fosters a sense of belonging. We strive for everyone to feel valued, connected, and empowered to reach their potential and contribute their best. Check out our diversity and inclusion page to learn more.


  • 16 Days Ago

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IT Customer Relationship Manager
  • Teamware Solutions
  • Richmond, VA FULL_TIME
  • Job DetailsJob Role: IT Customer Relationship ManagerLocation: Richmond, VA (Hybrid)Duration: 6 to 12 Months **local candidates required due to onsite requirement**first round of interviews via Teams....
  • 11 Days Ago

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IT Customer Relationship Manager
  • Global PharmaTek
  • Richmond, VA FULL_TIME
  • Job DetailsRequirements:Bachelor's degree or six (6) years or more of related experience.5 years of Experience working in Information Technology (including knowledge of SDLC, Agile Methodology, Techno...
  • 12 Days Ago

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IT Customer Relationship Manager
  • Bright Vision Technologies
  • Richmond, VA CONTRACTOR
  • Bright Vision Technologies has an immediate opportunity for IT Customer Relationship Manager at Richmond, VA (Only local or within 50 miles). Candidate must have permanent work authorization and work ...
  • 13 Days Ago

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IT Customer Relationship Manager
  • Noralogic INC
  • Richmond, VA CONTRACTOR
  • Greetings from Noralogic!! Please find below job description & let me know if it matches with your job profile. Please share your updated resume copy along with your contact information at Amit@noralo...
  • 14 Days Ago

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IT Customer Relationship Manager - BRMP
  • Cilable
  • Richmond, VA CONTRACTOR
  • **local candidates required due to onsite requirement, first round of interviews via Teams. Second round of interviews ONSITE. Please only submit candidates who can interview onsite, NO exceptions. Th...
  • 14 Days Ago

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Vendor Relations Manager
  • Intesa HR
  • Indianapolis, IN
  • Vendor Relations Manager Company Overview LCP Transportation LLC. established in 1998, provides effective transportation...
  • 3/28/2024 12:00:00 AM

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Associate Director Clinical Vendor Management
  • Green Key Resources
  • Waltham, MA
  • We are seeking a dynamic individual to join our team in the role of Vendor Relationship Manager. In this position, you w...
  • 3/28/2024 12:00:00 AM

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Vendor Management
  • Apex Health Solutions
  • Houston, TX
  • Description Position Summary: Responsible for contracting and operational oversight functions for vendors in connection ...
  • 3/28/2024 12:00:00 AM

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Vendor Management Lead
  • Expro Group
  • Houston, MN
  • Who is Expro? Working for our clients across the entire well life cycle, Expro is a visionary full-cycle energy services...
  • 3/27/2024 12:00:00 AM

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Vendor Manager
  • Based On Talent
  • Boca Raton, FL
  • Vendor Manager Description: We are seeking a dynamic Vendor Manager to oversee the relationship management of all comple...
  • 3/27/2024 12:00:00 AM

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Vendor Manager III
  • Christian Science
  • Boston, MA
  • Department: Treasurer's Office SUMMARY The Vendor Manager will be part of a team of engaged professionals supporting the...
  • 3/27/2024 12:00:00 AM

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Vendor Manager
  • Synergis
  • Atlanta, GA
  • IT Vendor Manager Atlanta, GA Longterm W2 contract Hybrid - mainly remote JOB SUMMARY We are seeking a skilled Vendor Ma...
  • 3/25/2024 12:00:00 AM

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IT Vendor Relationship Manager
  • Trulieve
  • Vendor Relationship Manager Location: Tallahassee, FL / Tampa, FL Reports to: Director of Purchasing Position Summary: A...
  • 3/24/2024 12:00:00 AM

Virginia (/vərˈdʒɪniə/ (listen)), officially the Commonwealth of Virginia, is a state in the Southeastern and Mid-Atlantic regions of the United States located between the Atlantic Coast and the Appalachian Mountains. Virginia is nicknamed the "Old Dominion" due to its status as the first English colonial possession established in mainland North America and "Mother of Presidents" because eight U.S. presidents were born there, more than any other state. The geography and climate of the Commonwealth are shaped by the Blue Ridge Mountains and the Chesapeake Bay, which provide habitat for much of ...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for IT Vendor Relationship Manager jobs
$128,294 to $172,608

IT Vendor Relationship Manager in Oakland, CA
You shouldn't mention salary being a factor at this point As IT Vendor Relationship Manager.
January 08, 2020
IT Vendor Relationship Manager in Erie, PA
The role will act as a trusted advisor to IT leaders; and a mentor and consultant for junior peers.
February 10, 2020
IT Vendor Relationship Manager in Indianapolis, IN
For most jobs, communication skills As IT Vendor Relationship Manager are important.
January 14, 2020