IT Vendor Relationship Manager jobs in San Antonio, TX

Position Summary:

Our community bank is seeking a highly motivated and detail-oriented individual to join our team as a Vendor Relationship Manager. This individual contributor will manage our Vendor Relationships. As the Vendor Relationship Manager, you will be responsible for leading the Vendor Management program and framework. The Manager will coordinate with business and risk partners across the company to effectively manage Vendors and Third-Party Risks.

Essential Duties and Responsibilities:

• Develop, maintain, and oversee a comprehensive Vendor Management program that aligns with the bank's enterprise risk appetite and regulatory expectations
• Develop and maintain a Vendor Management framework, function, and practices that comply with relevant laws, regulations, and the Inter agency Guidance on Third-Party Relationships: Risk Management guidance, including OCC Bulletin 2013-29, OCC Bulletin 2020-10, FDIC guidance, and Federal Reserve Board expectations
• Keep apprised of emerging risks, regulatory changes, and industry best practices related to third-party risk management
• Implement a robust third-party risk assessment process with a scope that emphases the stages of the Third-Party Relationship Risk Management Life Cycle (due diligence and third-party selection, contract negotiation, ongoing monitoring, termination, and planning)
• Collaborate with First-Line-of-Defense business units (BUs) to identify, manage, and mitigate risks associated with third-party engagements
• Partner with key stakeholders to implement tools and automation that support effective management and oversight of vendors and third-party risks and mature processes to scale the program
• Foster a strong control environment by promoting through credible challenge the placement of appropriate contractual protections such as service level agreements (SLAs), Recovery Time Objectives (RTOs), indemnities, and insurance requirements
• Provide subject-matter expertise on third-party risk management practices to BUs and senior management
• Conduct regular reporting to senior management and appropriate committees on the status of third-party risks, the effectiveness of the control environment, the results of risk assessments, and any changes on the regulatory and third-party environment including the detection of emerging risks
• Analyze/evaluate/monitor/report third party exposure, trends, risks and key concerns to create sustainable risk mitigation recommendations to stakeholders, including leadership
• Track/manage third party compliance to policies and contract terms; report out to the Business Owner, Relationship Manager, Supply Chain Management and Third-Party Program

Skills:

• Active Listening - Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
• Speaking - Talking to others to convey information effectively.
• Reading Comprehension - Understanding written sentences and paragraphs in work related documents.
• Mathematics - Using mathematics to solve problems.
• Critical Thinking - Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions, or approaches to problems.
• Coordination/Cooperation - Adjusting actions in relation to other's actions. Ability to work with co-workers and other staff with tact and courtesy without compromising management.
• Judgement/ Decision Making - Exhibits sound and accurate judgement; Supports and explains reasoning for decision; Makes timely decisions.
• Manage time effectively-Focus on deadlines and prioritization.
• Excellent customer service and sales skills and ability to deal with clients, in varying situations, enthusiastically and professionally.
• Ability to work well in a team environment that promotes inclusiveness and communication among team members with a constructive, respectful attitude.
• Flexibility/Adaptability-Able to deal with constant change, delays, or unexpected events. Highly adaptable, positive, resilient, and open to new ideas. Able to effectively prioritize and juggle multiple concurrent projects.
• Professionalism-Reacts well under pressure; treats others with respect and consideration regardless of their status or position; accepts responsibility for own actions; follows through on commitments.
• Confidentiality-Maintains confidentiality, Sensitive to confidential materials and matters.
• Quality-Demonstrates accuracy and thoroughness.
• Quantity-Completes work in timely manner. Works quickly.
• Innovation-Displays original thinking and creativity. Develops innovative approaches and ideas.
• Motivation-Sets and achieves challenging goals; Demonstrates persistence and overcomes obstacles.
• Proficient with various Microsoft applications and Internet based applications.

Education and Experience Qualifications:

• Bachelor's degree in Business Administration, Finance, Risk Management, or a related field is required
• Minimum of 4 years of experience in a risk management or compliance role within the financial services industry, with a focus on third-party risk management
• In-depth knowledge of Federal Reserve Board regulations, OCC, and FDIC guidance related to third-party risk management, including but not limited to OCC Bulletin 2013-29 and FDIC FIL-44-2008
• Strong understanding of industry best practices for third-party risk management
• Proven ability to analyze complex third-party relationships and assess associated risks, with a keen eye for detail and accuracy
• Excellent communication and interpersonal skills, with the ability to effectively engage with stakeholders at all levels of the organization
• Proficiency in risk management tools and systems, as well as advanced proficiency in Microsoft Office Suite, particularly Excel and PowerPoint
• Ability and desire to learn continuously and adapt in a fast-changing environment